Barnes & Noble Booksellers

Great selection of books, music, and magazines. The salespeople are very helpful and friendly also. You can always find some good bargains, too!

I had gone into this B&N location recently and had a bit of an irritating experience trying to exchange an item I had purchased less than two weeks from when I was exchanging. I did not have a receipt, and had just closed my BofA account I used to pay for said item so making the exchange wasn’t going to be as simple as it normally would and I knew that going in however didn’t expect the MOD (manager on duty) to handle the situation so poorly. First she told me that without my receipt or debit card I used to purchase the item with then she could do nothing for me. So I went home that evening and spent a good half hour speaking to the bank to get proof of purchase for the item I needed to swap out. Upon calling the store manager back and explaining to her the hoops I had jumped through to get proof purchase I was interrupted and spoken down to in a condescending tone to be told, «Well I didn’t think that you were going to take it to THAT extent to have it swapped out so tell you what sir I’ll go ahead and exchange it for you no worries.» Julie, the manager who «helped» me, could have been a little more helpful and just exchanged the item in the first place rather than wasting two days time making me go back and forth with the bank to get copies of my statements only to tell me she didn’t need any of that information to make the swap in addition to the two separate trips I had to make to their store! Definitely will not be spending my money at this location again.

Great store, extremely friendly and helpful staff. Even though the store was very busy for Christmas the staff was eager to help. I found a lot of great gifts here for hard to shop for people.
Love the deals on funky books for stocking stuffers. Uncle John’s Bathroom reader is a great book. I have read at least 4 of them over the years. Funny, cool trivia knowledge.

Got my Dad a nook from here and anytime he has a problem with that he can just go in and somebody that works in the store will answer all his questions.
I was running late to a birthday party and remembered that I’d forgotten to get a gift so I called the store. Someone went and picked out the book that I asked for and had it at the register for me in order to save me time.
I’ve never needed a book from here and that they didn’t have at the time that I asked for it.
I’m not really sure what else I would want from a bookstore
Okay well the line is a bit long and it does seem like they could staff a Saturday w more than one cashier.

Pretty good selection at this location. I normally search for books online and this location seems to always have the book I’m looking for even when others in the metroplex do not. I usually reserve the book online and then go in and pick it up at the register; the entire process is very quick and seamless.
The staff aren’t the friendliest, but they aren’t horrible. There is also a Starbucks connected to this place so you can enjoy a little lingering in that atmosphere if you like.

Standard single story B&N. Lines can be long to ring out at this location, and parking lot is pretty busy (even when store is not). Very convenient to the highway.

If you want great service locating a book these folks are the best. I needed a book on a foreign country and could not locate, however they were quick to point me in the right directions as well as offer serval alternatives they could quickly obtain on line. The check out was quick and courteous as well. Book stores seem to be getting harder and harder to find and when we find one like this we know we have a place to return to in the future.

This was the second B&N I stopped in at to get a Nook for my dad for Christmas. There was no one at the Nook counter, and three very unbusy associates behind the check out counters within direct sight of us. After about five minutes we asked if we could get some help. The associate who walked over wasn’t knowledgeable or helpful; obviously she was doing me a big favor by showing up to work that day.
I ended up buying only the Nook, but walked away without the cover, Nook books, and accessories I wanted to get that day (which I’ll buy online later). If I hadn’t wanted to pick up the gift in person I would have left because of how unhelpful the associate was. This was a really disappointing experience and next time I’ll find a different B&N to buy books from.

First of all, I love Barnes & Noble, period. They just generally can’t lose. It’s quiet and I could spend hours just looking around at everything. They have book, music, magazines, crafts, etc. There is a Starbucks connected to this location, but you must purchase your B & N items before entering. Grr, that kind of sucks.

yuck. the people here are just so nasty — not the cashiers but the customer service people who are supposed to help ya out when you’re searching for a book! they are just plain demeaning & always jump to conclusions about books you may want, i.e.: «it’s a textbook» «it’s going to be outta print» «we don’t carry books in that category» etc etc. I wish borders wasn’t going under cuz they have my loyalty! :P