Basera Indian Cuisine

We called our order in at 12:33 PM on a Saturday, they told us 25 minutes till our order was ready. We arrived 30 – 35 minutes after putting in the order and our order was not ready when we arrived.
We waited over 20 minutes and our order was still not ready. We had them refund us and we left.
Over an hour from the time that we ordered our food is unacceptable.
They blamed it on having a large catering order but while we waited two other to go order were picked up.
We will not try ordering from here again.

I’m having lunch now in this restaurant, I just gave feedback on one item which is salty compare to 25 other good items. Owner considered and replaced item immediately

The worst service ever. Waited 40 mins to get a Dosa. Had to share my husband’s chicken curry. they didn’t even check if I got my food even after reminding them.
The butter chicken curry was good but the chicken was just overcooked and rubbery.
Really bad service. No silverware given and when asked, the server just dropped it at the table. She was pretty rude.
Will never go here again.

Love this place. One of our favorite Indian restaurants in the area. The staff is very friendly, the food is absolutely delicious, and the ambiance is relaxing. I have tried a variety off the menu and have enjoyed everything I’ve ordered. They even make me a hot Indian milk tea that is fantastic. I highly recommend this restaurant.

Food was okayish. We had ordered a chicken starter and naan and paneer tikka masala for main course.
The customer service was really bad, not paying attention at all. Had to keep asking multiple times for waiter to get something.

The best lunch buffet I’ve ever consumed and I’ve attempted to try every Indian buffet in DFW. Now, if you don’t like your Indian food spicy, you’re probably not going to like it, but then you should probably also go back to Yankee territory where the food is as bland as baby food.

Very good lunch Buffett, this place is busy and crowded. There was only 1 waiter for the whole place and he did and excellent job taking care of everyone. Overall good experience and food tasted delicious…

OK so first off extremely happy to find a Indian food restaurant that delivers, it was crappy weather and we had a issue being glued to the couch, anyways off to the food I ordered the chicken vindaloo and it was awesome the spice was spot on cuz if it doesn’t make your nose run and drink a gallon of water it’s not a great vindaloo! Since I’m from Waco we are completely deprived of this amazing goodness! My husband got the chicken dum biryani and he thought it deserved 5 stars also. The portions are big so you could def share. Highly recommend!

Excellent lunch buffet! They had plenty of vegetarian dishes, all of which were delicious.
The Paneer Tikka Masala was sweet and spicy and the paneer was perfect. The Khadi Pakoda was melt in your mouth awesome. The Raita was a colorful work of art. The Sambar was a little thick but had the right flavor. They had tamarind water not tamarind chutney.
For dessert the Gulab Jamuns were perfect little warm pillows of yumminess. I will definitely be back!

This place was really good; in fact, close to excellent. I dropped in for a quick lunch buffet, up against a hard time limit to get back to the office. The décor is nice, and the seating in my booth was very plush.
Moving to the buffet, it’s not huge, but there are dishes here for the vegetarian and «meatatarian» alike. I sampled some of both, and I really enjoyed what I had. Several of the «standards» (e.g. chicken tikka masala) were here, as were some I’d never heard of (e.g. chilli chestnuts, water chestnuts with a «65» like spice package — very tasty). One slight disappointment was a chicken dish that featured bone-​in chicken that was quite light on meat, but a goat dish right next to it was very meaty and released readily from the bones.
Of particular excellence was the naan, provided quite fresh on the buffet, and even more fresh from a server who was making rounds to the tables with a basket. It was very tasty, perfect texture and made a great mop to sop up the sauces.
Rounding out my meal was a couple of dessert items, gajar halwa (a carrot based pudding-​style dish) and laddu (little dough balls). The former was outstanding, sweet yet complex in flavor, with an awesome mouthfeel. The latter were not the best example of the dish I’ve had, but they were very serviceable and enjoyable nonetheless.
Topping it all off, the price was right. Sure, you can find more authentic Indian food (within an almost literal stone’s throw, in fact, if you’re willing to go vegetarian), but as buffets go, this one is very solid. Give it a try!

This is not my favorite Indian restaurant in the area, but still quite good. I go for the lunch buffet since I work nearby in Plano and I went about 6 times before finding my other, new favorite Indian place.
I like the quality of the food but wish there were more options, especially chutneys and the tasty fried food starters. I felt like the kitchen staff was always struggling to catch up with the crowds, especially with the naan, but just had to exercise some patience.
The restaurant looks appealing, but the booths are uncomfortable… I wonder if anyone actually sat in them before purchasing? The counter-​high tables are better, but kind of weird for me in a restaurant. I guess I just prefer the regular tables.
Service was pretty good, prompt and attentive. No problems with communicating in English and figuring out what the dishes were when I had questions. My suggestion would be to add a bit more uniform to the staff to look nicer and match the restaurant look.

My family went for take out christmas day and they were open late. The food was hot and the order was perfect. We enjoyed the chicken take and the pan. Yum!

Anazing buffet. Atleast 4 non veg starters in the buffet. Chicken 65, fish fry, prawn fry, chicken tandoori and
Offcourse chicken biryani.
If you still have space, go for the desers

Lunch buffet did it for me. Plenty of good options and they don’t put out any lettuce and salad offerings to make it feel like there’s more than there is. Just good olé Indian food.

I’ve become a fan of the Basera weekend buffet, and based on recent visits, the news has spread of this up-​and-​coming dining hot spot. As to be expected, Basera has growing pains to manage carefully as it adjusts to the increasing influx of patrons. The wait and customer service has become long and hectic, and the dining space is now too meager and under-​furnished to handle the weekend crowds (as evidenced by the wait space next door). But the food is memorable, as other Unilocal mentioned: try the stir-​fried baby corn, the eggplant, or garlic shrimp (while they last). All of the standbys that we tried, such as butter chicken, tandoori chicken, lamb curry, naan, biryani and some desserts were above average and should satisfy your Indian food craving. Buffet restock can be unplanned as some Unilocal have observed: your favorite dish isn’t guaranteed to be there for seconds as some substitutions can occur on the same visit (another sign that the kitchen is struggling with demand).
Basera is my new destination in the Plano/​Frisco area for Indian, but I hope they address some of these service and supply issues.

The service was pathetic. The girl who took our order didn’t understand anything we requested and completely messed up our order. She didn’t care to say sorry or try to make it right. We think the people who take the orders don’t translate the information correctly to the kitchen staff and orders are always messed up. Very bad service and no one cares to pay attention to the customers who are dining.
Take your own water with ice if you plan to eat here.
Food did taste good but not worth the horrible service!
The owner needs to clean up the restaurant and train his wait staff.

Good food but be prepared for unusual service.
The first time we tried Basera the server told us to come to the front to get her when we were ready to order… hmm ok… And today I called to see if they have the buffet daily or just on the weekends and the phone was answered «hello?»… not «hi thanks for calling Basera» or anything like that. So I said «I’m trying to reach Basera Indian restaurant», the guy mumbled yeah and some other stuff so I asked if I had the right number and he said «Hello?»… Pretty unprofessional/​unexperienced staff in my experience.
However the food was great. I had the buffet today and my only complaint is that the sauces seemed a little more watered down than usual… but that can be expected with a buffet. They had a baby corn dish that I have never seen before. It was SO good! It didn’t really taste like baby corn but had a little of the sweetness from it and was battered with a sweet/​spicy mix. VERY GOOD.

I was headed to Freebirds when I saw several Indian people going into Basera so we decided to give it a try since I am a big fan of Indian food. Considering the location I was surprised to see a semi-​formal table setting. Being that the place is in the middle of fast food row, one does not expect to see table cloths and white napkins.
Upon entering we were greeted by a very friendly staff. Looking around we noticed two things. One, it appeared they had a buffet for lunch. Two, my daughter and I were the only non-​Indian people in the restaurant (that I saw). So I am thinking this could be my next go-​to restaurant (as I am very picky). Restaurant is now a 5-​star.
After being seated we headed to the buffet and loaded our plates with what was left. The shrimp dish was down to lots of sauce and one shrimp. Several other meat dishes were very low, and there was no Naan. I assumed they were like the tortillas at a Mexican restaurant where they bring small baskets to each table. But that was not to be. Looking around for a staff member the cashier quickly noticed I was looking and came over to inquire. Give her 5-​stars for being attentive and helpful. She did get more naan delivered to the buffet. And they slowly began to refill some of the entrée dishes. Rating is now a 4-​star.
Now to the food. This is when the place dropped to a 3-​star. The food just did not match the ambiance of place. Think «fast food row»! The Naan was topped with garlic butter so strong it over powered the main dishes. And to boot, there was no plain Naan, which is too bad as I really prefer the simplicity of Naan as it complements most Indian dishes.
And speaking of main dishes, this is when the place dropped to 2-​stars in my book. The food just did not deliver on flavor. The spices seemed rather topical, like that found in Healthy Choice microwaveable dinner. The Chicken Masala, a true favorite Indian dish for me, tasted like it was made from a can of Campbell’s Tomato Soup, or maybe a Ragu tomato sauce. In fact, the Chicken Masala I buy at Costco in the frozen food section has a better flavor profile. Overall, one does get the impression the food was bought at a food service distributor and reheated for serving at the buffet. It simply did not deliver.
This is really too bad because I wanted this place to work for me. It is a convenient location for me to meet my family on weekends, but the food is just not up to par. But, I am not Indian and there were lots of them in the restaurant so read their reviews and draw your own conclusions.
In fact, I suggest you give the place a try as food is very subjective. And I guarantee you will love the staff even if you do not love the food.

The service I received here makes me think I may have to double think about if I’ll return. The décor is very cute and the food tastes okay but potentially not enough to convince me to come back.
I came with a small group of friends eagerly waiting to have Indian food after craving it (but let’s face it I always crave Indian food). The wait staff got our order wrong and took entirely too wrong to accept their error. Among other things we ordered dishes with three designated by spice level; two mild and one medium spice level. They incorrectly brought us two medium and one mild. After I told the person who wasn’t our server that he was wrong he attempted to lie and say he brought the right thing and when questioned he said two medium and one mild… which is wrong. He again tried to say the opposite until he finally gave up and said that what he brought out was what we ordered. BUT NO. We ordered correctly and after he checked with our waitress she finally said they were wrong and would correct the order.
The amount of effort he exerted to try to convince us that he wasn’t wrong was entirely too long and drawn out when he initially should’ve apologized and corrected it. It was probably a good 15 minutes until they admitted and another 10 ‘minutes until it was brought out. In their defense the waitress did bring us complimentary naan bread to make up for the mistake but that caused a blip in our meal where people had to eat cold food.
The attitude and sentiment the staff initially had toward us was very off putting and rained the experience. But the good was satisfactory but nothing special to put notice too.
Many Indian restaurants in Dallas so I’m not too disappointed that this was not as good as expected but onto the next!

Have tried a number of indian restaurants in the area and this one is Great! Had the Gobi manchurian, paneer tika and garlic naan and all were very flavorful and authentic indian flavors. Friend had the chicken tika and loved it also. Service was also very fast and very friendly.
Highly recommend trying this place! I’ll be back to try new dishes