Chase Bank

Nothing worse than a bank with tellers that are slow and incompetent. Always slow and expect a wait. Hopefully you get a teller that chooses to do their job thoroughly. Seems to be non existent here and is why people end up at Bank of America across the street.

I don’t know about this branch… I’ve been here a few times since I live in the area.
One early evening, I got off work and stopped by this location to make a deposit. I can never remember my account number so I typically just hand my ID and debit card along with my check and then all is good.
However, on this trip, the lady said to me, «look, it’s past 5:00. I really don’t have time to fill in your deposit slip for you,» and she proceeded to give me a deposit slip and got miffed that I don’t know my account number. Before I could even ask for a pen, she walked away. Okay…
I wouldn’t have minded if she asked politely for me to fill in the deposit slip but to be so curt about it is completely unacceptable.
She comes back and tells me about how banking is a real job and that there’s a lot more to it than filling out slips…
That’s when I told her, «oh, I’m sorry. I didn’t realize filling out deposit slips was so much work to be added. I work at a bank, and I feel like filling out slips is probably the least amount of work to do in my position as a teller.»
Jerk. I would never make a customer fill out their own slips and I am the only teller at my branch.

Too bad I don’t have the option of giving them no stars. The manager there is clueless and helpless like an oxidized key. She had an attitude and seemed like she needed some D in her life. Not going back

The staff here are fantastic. Robert, one of their private client bankers, is always hospitable and genuinely friendly. Great team!

This is my go-​to branch for all my banking needs! Very friendly staff– always greet me by name, ask how my day is going, and give prompt and professional service.
I’ve always been the guy to walk into the branch for everything instead of going to the drive-​thru. The friendliness of the staff here always makes me want to walk in. For such a large bank, this branch does a good job of keeping that local friendly service.
Keep it up guys!