Maniacs Hobby

My friends and I have bought quite a lot from Maniac’s, including remote control cars, drones, telescopes, and numerous other items. There aren’t a lot of options in the area for hobbies, so on that level Maniac’s is a great place. That being said, you could walk around there for hours on end without anyone approaching you and offering help. When you do get help, it is definitely hit or miss.
The selection is quite large, and is fun to browse. However, they don’t always have spare parts when needed. If they order spare parts for you, it can take a long, long time.
I will continue to shop here, but I will favor Tri-​County Hobbies, nearby, until Maniac’s improves in the aforementioned areas.

I purchased a Phantom 3 drone and the service and knowledge from the staff was amazing he even told me about other specials. One thing I liked very much was the fact that the sales guy was intrested to fulfill my needs rather than to sell me the most expensive drone. Defenitely this is a store to vist for all your hobbies needs.

The customer service is hit or miss… I’ve had extremely rude service but with a friendly greeting up front. The store is now full of Drones!
They have downsized considerably. The train section is now ¹⁄₁₀ of what it use to be… Not somewhere I plan on returning to. Basic hobby supplies they don’t carry!

Best service. I got a plane repaired and it took me forever to pick it up and they ended up using it as a demo plane thinking I was never coming back for it. So after they call tons of times I got time to get in there to get it, as they said they used it as a demo and gave me a new one in the box. Very nice of them. They could of just gave me the demo one. Great place very clean store and very nice people!

Great customer service explained everything to me about the rc drift car I got, very patient people other than that if u wanna go to a hobby store for rc cars and helicopters etc I recommend this hobby shop been going here since I was a kid and I’m ready to get a nitro rc car now

So, I don’t know what happened to hobby shops. They used to be places packed with well, toys for adults. Sometimes cluttered, sometimes you had to search for things, but they always had friendly staff and knowledge.
It is just not like that anymore. This place is flashy, maybe the fanciest hobby store I have ever seen but they do not have that great a selection unless it is the «now» product. You want quad stuff and they have tons. You want real helicopter parts for say a JR product and you are going to be out of luck.
They also do not seem to carry parts for many of the products they sell.
Want advice? Hit or miss at best.
Now some of these reviews you have to take with a grain of salt… If you buy a 100 dollar RC car, you can’t expect a great product. It is a price point product. As for the reviews of bad service… Yeah, I would not be surprised. If you have a simple part swap I’d bet they are fine. But if you need some higher level tech work… I am gonna bet you will not find it here.

I’m sad they don’t do trains anymore. Kids loved going there. Tons of r/​c stuff. Good selection of rockets and the drone selection is extensive. Not cheap but average on price. I’m a right now kind of guy so online ordering is tough on me. Customer service is spotty at best. Some staff are very helpful other are a waste of space.

Worst customer service ever! Products are just as bad! Purchased a RC car and within a week of purchasing it, you guessed it, it broke! Took it for repair, shabby job done as wheel as still wobbly. Then guess what, the spring popped off so a month later it was back for repair! Conned buyer into purchasing parts for it to be repaired. Went to pick up and was assessed a $ 15 labor fee that was never mentioned previously. When I inquired about fee was told its for labor, really on a car that’s a month old? This is how maniacs makes their money! The RC car was $ 100 and then parts and then labor plus tax on a product that is a month old. Ridiculous!!! They provide factory warranty on all products, but no hidden message to advise you there will be a fee because the message is so hidden, they wait for you to pick up. I will not be returning to Maniacs for future purchases!

I never ever complain I called for a part that I needed they told me they had it in Stock so I went to pick it up 30 miles one way when I got there they I not have it customer service was no help the guy walked away from me while I was talking to him needless to say you have lost my business that was the first and last time you will ever get a chance to get my money I know I’m a small fish in a big pond but if you do that to enough people you will feel it.

Had no issues with this store UNTIL I bought something. I got a DJI Phantom 2 which is a lot of money and then a Dromida for my nephew. The first issue I had with this store was the associates being rude and cocky. Then the stickers I bought for the drone would not stick and after exchanging it twice, it still was crappy. The Dromida I got for my nephews had the wrong screws and when I had an associate try and help, he drilled two holes in it with the screws sticking out the top and did not want to refund me. The black carbon fibers they sell for the drone ($ 23.99 but on amazon $ 12) were horrible. One flew off while my drone was in mid flight and caused it to crash!!! Thankfully it did not break. The customer service here and product is no good. Low quality. The store used to be HUGE and now they are half the size they used to be. Must be from the bad products and service. Shop smart!

Great customer service. Knowledgable and friendly staff. Very clean and organized. Love the variety of products. To say that maniacs is amazing is definitely an understatement!!!

Exceptional business in every way. If they don’t have it they will help you find it. Ok store credit only. Not a real problem as they make sure you have what you want before you leave. Greeted and helped by Emily who went above and beyond the level of great customer service one hopes to get when spending your bucks

Came in here looking for a RC car for a 3 year old. I was expecting their prices to be super high and had a feeling I would just end up going to a big box store after leaving here. However, I was pleasantly surprised with their selection. Sure they had all the fancy RC cars but I also snagged a big ford 150 RC car for $ 14! Whhhaaaaa?! Awesome!
Fun store to browse around. Staff was helpful and friendly. They answered a ton of our questions about a plane we ended up purchasing as well. Very knowledgable people who don’t mind sharing their information.

Lousy customer service and high prices. You’re better off staying home and shopping online as their selection is lacking. Even their highly advertised drone department was out of stock of the most basic DJI products and only one person there knew what they were talking about. Not worth the trip!

Not sure how anyone could have trouble here. This place is SUPERIOR to the rest let me tell you! If you knew what they did for me and how they treated me you would shop here. YOU DON“T have to live in Florida to know this place is SUPERIOR! Thanks Guy’s AND Ladies! I haven’t forgot about the ladies there! Very professional, courteous and attentive!!!
THANKS AGAIN SO MUCH!!!

Hardly any selection. High prices. What is happening to rc stores? You’re better off shopping online like another reviewer mentioned. I also agree the staff is worthless and rude. Didn’t know what they were taking about (at least the ones we had the displeasure of dealing with). My boyfriend asked about a speed charger, the guy showed him where they were, pointed at one and walked off before my boyfriend could ask any questions about it. Another had no idea what light buckets were. We went during a sale and only grabbed clearance bodies. They call it the largest rc shop in south florida. Which quite literally only means it has the most space. I wouldn’t waste your time. Needless to say, we won’t be back. Unless you want a micro T because that’s the only item we found that they have that is hard to find online for a decent price.