Primrose Bakery

I came in to buy some cupcakes and other treats for my sister for her birthday. My sister enjoys baking and I knew she would appreciate some tasty and beautiful desserts. Unfortunately, that was not what I received that day. The cupcake frosting tasted like it had way too much shortening in it. It was terrible. I was honestly aghast that it tasted so terrible since I have heard good things about this bakery. Also, the red velvet cupcake didn’t even have a cream cheese frosting as they are supposed to. Not to mention, the cupcake itself tasted like someone had dumped way too much sugar in the batter. I also inquired about these heart shaped desserts that were supposed to be filled with strawberries. Instead, they only tasted of almond extract and artificial cherry flavoring.
In addition, I asked the lady behind the counter if she had any decorations since it was for a birthday. Something small such as a heart, flower, simple design and she shook her head and said, «We have sprinkles.» I didn’t expect anything lavish but something more thoughtful than that. She did not seem keen on helping me anymore than she had to.
Overall, I don’t think I’ll be returning as it was extremely disappointing to present these desserts to my family members on someone’s birthday and find out how unfortunate they tasted.

Nice bakery, friendly and professional staff and great experience ordering a custom birthday cake. The cake came out perfect and tasted great. Will definitely order from them again!

Obviously my experience wasn’t the same as the others. Maybe because I was shopping for cookies and not cakes? Not sure. I thought the first person blond haired girl, who approached behind the counter was rather rude, and short with me as she had to explain their complicated, and rather ridiculous pricing system for selling cookies by the dozen…(in all my years of buying cookies at a bakery I’ve never ran into this before) all I wanted was to make a nice presentation at a «Father’s Day» gathering I explained… and needed something to go well with vanilla ice cream. Instead of being helpful and offering suggestions, she glared at me impatiently as I was getting mowed down by their delivery staff pushing by me moving several cakes out if the store, onto delivery vans. Finally, another girl came to help, a dark haired young girl, she was nicer, but every time I selected one cookie and then another, she warned my price would change… Wth? It really is a ridiculous thing they have going on at this store, and makes for a stressful shopping experience. I paid almost $ 30.00 for two dozen cookies that really weren’t even tasty… they were bland, thick in texture and tasted more like flour than sugar. For the price I’d expect much more. The entire experience from first impression customer service, outrageous price, to the product itself was very disappointing. Never again!

My friend and I picked this cute little bakery because it was near our lunch place and we wanted to eat something sweet after… We ordered some macaroons and a chocolate mousse cake… Both were good, macaroons were amazing… The chocolate mousse cake was very rich for us, but still good. Then Jesse came out and asked how everything was going. and we told him about the chocolate mousse cake and he immediately offered to exchange it for something lighter, better .to better suit our taste buds. Something very amazing to receive when not expect it. Such a thoughtful customer service… Will definitely come back! For not just the sweet… But the people!

I’m so glad I chose Primrose to make a special cake for my son’s 21^st birthday. I decided on a GSW Stephen Curry jersey since my son is a huge fan. I had gotten a quote from another bakery for the exact same cake and not only was their quote much higher, but their customer service was terrible. After checking out Unilocal,I decided to call Primrose. I couldn’t believe how much lower their quote was, but also much better customer service. So I went in the next day to order the cake. The gal at the counter was very friendly and understood exactly what I was looking for. I also liked the fact that I could leave a deposit and pay the rest at pick-​up. My boyfriend picked up the cake for me today and was so impressed that he called me on his way home to tell me how awesome it looked. I took one look at this cake and was blown away! Thank you so much, Primrose, for the AMAZING job you did for this special day! Not only was this cake delicious, but it looked so perfect that I didn’t want to cut it (but we did LOL)! Great experience from beginning to end! P. S. The pictures do not do this cake justice.

New owner, new tasty food, great customer service — the new owner has completely changed this bakery into a place I want to visit daily.

Came here for my dad’s 60^th birthday cake and I was not disappointed! After procrastinating, I called Primrose 4 days prior asking if they can make me a cake for Saturday pick up. They said the schedule was tight but they could make it happen. I got the tiramisu 12″ special size and it was huge. More than enough to go around which was great because everyone wanted a slice to take home! The cake was spongie and the marscapone filling wasn’t too sweet and it had just the right amount of coffee flavor. I will definitely remember this place the next time I need a good bakery!

Found this place by mistake and glad we did. Saldly we live too far away to visit it again.

Loved their cannoli! Loved it so much that I came back 3 days later to buy more but they didn’t have any that day. Complete disappointment. Please don’t mess with my emotions like that. Next time I’ll call in advance instead of venturing out to DT Pleasanton.
I am still giving them 4 stars because other desserts we bought were delicious. Blackberry cake and fruit tart were delectable however, the macarons were way overpriced at $ 2.75 each. They’re not that big in size either. Pistachio macaron was yummy but didn’t merit the cost. I also got a few of their sugar and m&m chocolate chip cookies. Overall, it can get pricey. Especially since we bought so many treats at once. But if you want to satisfy your sweet tooth and a scoop of ice cream just won’t cut it then it’s worth stopping by Primrose Bakery.

One of our coworkers took it upon herself to help the office celebrate Friday with some cookies from Primrose… they were excellent! Most of these came in the shortbread variety– a couple of them were cut out flowers with almond flakes, and there were a couple of large thumbprint cookies as well (I saw apricot/​peach and some kind of berry jam). Another cookie in the form of a ring actually was walnut instead of almond, but all kinds had a wonderfully buttery and not-​too-​sweet base (without tasting too chalky/​flour-​y).
Looking at some of the other pics on here I’m pretty impressed at the quality of décor both on large scale cakes for weddings/​birthdays/​etc as well as for smaller slices/​personal tarts and such. Indeed, their flavor repertoire is pretty impressive and the prices seem quite fair. Though Pleasanton is a bit of a ways for me, if i’m ever in the area, I would love to swing by and check Primrose out! =]

Jesse and the team at Primrose Bakery helped create our beautiful wedding cake!
We wanted a simply designed and elegant cake and we were not disappointed. At our first meeting/​tasting, we brought in pictures of the cake we wanted and we were ecstatic with the result. The entire process went so smoothly: communication was great, delivery was on time, decorations far exceeded our expectations!
All of our guests commented on how delicious the cake was (white chocolate raspberry).
Thank you Jesse and Primrose! We have plans to order the same cake for our first anniversary!

I hit up this high-​end bakery in P-​Town when the cheesecake I was bringing to the work holiday party was left on my living room coffee table. The women running the front of the store were friendly. They were running low on Christmas-​themed cupcakes when I arrived around noon. I admired a lovely carrot cake in the display but was dissuaded by its price tag, $ 42. I chose an assortment of small cheesecake rounds: Rocky Road, Turtle, and New York and some fruit tartlets: Apple Walnut, Lemon, and Lime for a total of $ 29. The Apple Walnut tartlet and Turtle cheesecakes were the biggest hits. There were leftovers of the other selections that we enjoyed the following day. Expensive but tasty and a treat for the eyes.

Was craving macarons so decided to check this place out in downtown Pleasanton. They also sell a lot of beautiful cakes and pastries. The inside has two tables so my friend and I were able to sit inside to catch up. The service was extremely friendly and helpful.
Macarons are $ 2.75 each and there’s various flavors like strawberry champagne, lemon, mango, passion fruit, and apricot. I got one strawberry champagne macaron and it was not too sweet and really light and fluffy.

I came to Primrose Bakery because I knew I could get a quality European style cake made right there. That is precisely what my fiancée deserved and that is precisely what he got. I recently spent three weeks in Vienna, Austria stuffing my cake hole every day with pastry and other baked goods. So I know a thing or two about what constitutes stellar baking – and I whole heartedly appreciate it when I find it.
The cake I got was St. Honoré – named after the patron saint of bakers and pastry chefs. It’s a decadent and technically complex cake made of layers of pâte à choux, flaky puff pastry, vanilla sponge cake – slathered with pastry and bavarian cream and topped with chocolate dipped cream puffs and flourishes of choice – in this case it was beautiful chocolate work and piping. Oh G-​d – Primrose’s puff pastry – so flaky, toasty and buttery – stacked in thin delicate layers. I can almost taste it now – and I want.
I was proud to set this cake on the party table, which included two formally trained pastry chefs, a second-​level sommelier, and the sweetest home chef and culinary media enthusiast a girl could ever hope to marry. Everyone was impressed – most went back for seconds. What little remained tasted good even on the second and third day.
It’s ridiculous how some Unilocalers have complained that this bakery is too expensive. Have you seen the price of eggs, dairy and flour lately? Costs for basic food is on the rise – it’s insane everywhere. It makes me think that these whiners haven’t stepped foot in a grocery store recently. Perhaps their parents do their shopping. Or perhaps these are the type of people who know the cost of everything and the value of nothing. They should go to Costco and Safeway – save this establishment for people who can appreciate the hard work and talent of the supremely nice husband and wife team behind Primrose Bakery. Prices are fair and you truly get the quality that you pay for. Customer service was amazing too – it made me a customer for life. Go there. You won’t regret it.

We can’t thank Jesse and Primrose Bakery enough. The service was wonderful throughout. They are a preferred vendor with Ruby Hill Golf Club and we met them through an event there. They scheduled a tasting for us on Valentine’s Day (my request) and there wasn’t a flavor I was mad at. We ended up with the Red Velvet, White Chocolate Raspberry, and Tiramisu.
We talked about my design ideas, I like simple but elegant and wanted to stick to a budget. Jesse was able to put those ideas on paper. We communicated mostly via email on the design. He patiently went back and forth with me on the design a few times because I’m indecisive but the end result was the most perfectly amazing cake that went so well with our perfectly amazing evening! It was so much more than I could have ever imagined. Not only was it breathtaking, it was delicious too. My guests raved about the cake and was sad they weren’t able to taste one of every flavor — it was that good. AND… we’ll get a cake to match our top tier for our first anniversary! Thanks Jesse!!!

The Good:
+ Wide selection of baked individual sized goods including pastries, cookies, cakes.
The Not So Good:
— Incredibly pricey for what you get.
Bottom Line:
If you have a craving, come here. However, there are opportunities for Primrose to provide better value.

informed by new owner of Primrose or their new offerings.
Primrose Bakery sells pastries, cookies and individual cakes. nothing is priced.
eats: small minicakes, not slices
–german chocolate (7.5)key lime (6.50)
deliz, portion small, very fresh, made fresh daily.
crumbs:
–tasted tiramisu sample, not wowed. maybe piece too small to impart all it’s flavors.
–shop small, few tables for sitdown.
–mostly all pastries looked house made, none seem prefrozen and baked.
almost all bakeries have prefrozen pastries, not here.
3 stars for the priciness.

I. LOVE. THEM.
I have now tried 6 of the 20 or so options of little cakes in the display cases and really just can’t get enough. Every cake is moist and oh so rich! You feel as if you can’t take more than a couple bites, but you also can’t stop yourself from eating!
My favorites so far have been the chocolate mouse and chocolate hazelnut, but everything else is so close to perfect it’s difficult to choose between them!
I really shouldn’t come back but I know I won’t be able to help myself!

Wow…
A year ago I gave this place a two star review. The new owners reached out to me to let me know it was under a new ownership. They responded to a review that was a year old, to me it showed that they care about customer service even though my experience was with the old owners .
I decided to give this bakery another try and WOW everything was so yummy ! I have a terrible sweet tooth and this bakery totally satisfied my sweet tooth !
I’ve been blessed to go to Paris and try the best desserts and macaron’s ! The ones here were so delicious and to enhance the flavors they put let pieces of the actual fruit in the macaron’s. I had the lemon one and it was soooooo goooooood !!!
These are the items I tried and I loved them
*Passion Fruit Cake — YUM, so light and the texture was perfect !
*Mango — AMAZING !!!
* Princess Cake — Extremely good, I don’t like the fondue type of frosting nor am I a big princess cake fan but this one was really good .
* Chocolate Forrest? (I think that’s the name, the super sweet girl who works there said it was the most popular one) if you love chocolate you have to try this one. The texture was perfect and the frosting was amazing !!! So good !!!
I ended up getting 4 mini desserts on my birthday rather than having one cake and I was so extremely happy that I went here .
I am glad that the owners are all about quality and really taking pride in the place. You can tell the difference between good quality ingredients and bad quality ingredients, and the owners are all about quality desserts .
I can’t wait to go back and try more stuff !!!

What the!!!
As soon as I walked into this Bakery at around 4:30 in the afternoon I should have known that I wasn’t going to get the freshest Baked goods as the cases were filled, literally. Everything was so well stocked it looked like it was the beginning of the day. That said I (foolishly) purchased 3 items for my Husband and I to have after Dinner and you guessed it… Stale!
The service was very friendly but the items were actually pretty nasty. In fact the Grand Marnier Cake was rancid.
Grand Marnier Cake — $ 6.50 (
) One of the worst Cakes I have ever had and I’ve had a lot. There Chocolate curls around the Cake were stale, the Chocolate Ganache was stale and there was no Grand Marnier flavor at all. I was completely ripped off.
Raspberry Harlequin — $ 1.50 (
) — Dry and Stale.
Princess Cake — $ 4.50 (
) — Mediocre but just about edible. The almond flavor was very light and the Cake itself was just ”blah”. Slice was pretty small compared to other places. One of my favorite places to get princess Cake charges 25c less for a slice about 50% larger.
My experience at this Bakery left me with a really bad taste in my mouth (literally) and actually pretty angry too. Where do business’s get off thinking it’s ok to sell stale food to people?! I made the rip all the way from Mountain House only for it to end up in the trash. Save your money and go elsewhere.