Best Buy

Plymouth, United States

1.5

Closed now

8 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 508-732-3640
Website:
stores.bestbuy.com
Address:
228 Colony Place Rd, Plymouth, MA, 02360
Nearby public transportation stops & stations:
0.3 miWalmart
0.6 miWest Plymouth Plaza
1 miIndustrial Park
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Bike Parking
Yes

Today

Today 10:00 am – 9:00 pm
Closed now
Local time (Plymouth) 6:38 AM Friday, November 29, 2024

Business hours

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 10:00 am – 9:00 pm

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Vicinity

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8 reviews of Best Buy

No registration required
Place rating: 1
North Dartmouth, MA
Nothing like being circled, gawked at, disrespected, talked about within earshot, all because I wanted to get a refund on a 15 day old computer. The «manager» put on a great bitchy mean and in my face retort about store policy. Reminded me several times that I was not listening. He also had several of his cronies I mean employees check on him. Employees kept taking the bait of the manager that I was a trouble maker. Luckily I had a buddy with we and he says «they are always like this I have been coming here for years and this manager is just rude and disrespectful.
The most enjoyable part of the experience was having security chit chat about me as I returned for the store number 385.
Custumer relations just advised me that I have to wait until the GM got back from medical leave. When I asked for district manager I was told that they would not call me back.
This Army Vet/​Lawyer is not pleased.
Place rating: 1
Quincy, MA
If there was an option for 0 stars I would’ve done it. I wanted to return a defective item but was 2 days past the return date. They said there was nothing they could do! I am an elite plus member and have spent $ 7000 in the last year at Best Buy. Never again will I return! Worst customer service I have ever experienced. The manager on duty was more concerned with being correct than taking care of the customer. Store manager was suppose to contact me, he never did.
Place rating: 4
Duxbury, MA
Ventured out for Black Friday at 12AM. Stood in line for about an hour and 15 minutes before getting let into the store. I got the doorbuster deal of a sweet laptop for $ 299.$ 100 off the price. The crowd was controlled, and overall the staff did a great job of keeping things organized.
I also bought a new TV here on tax free weekend back in August. The staff was very helpful and they really get you in and out. You can also apply for their CCard for big purchases, 0% interest if you pay it off in a year.
2 good experiences here, and it is a lot more low-​key than the Braintree location. Thanks Best Buy!
Place rating: 1
Kingston, MA
DO NOT GO TO BEST BUY TO FIX YOUR IPHONE!
Best Buy is authorized to sell IPhone parts BUT they are NOT authorized to fix IPhones on the premises. They DO NOT replace Apple parts with Apple parts and they do not feel they need to divulge this to the customer! Replacing iPhones with after market factory parts voids your contract and makes your insurance null and void. They will not tell you this. They are extremely rude and treat you horribly. In fact, the way they treat customers is a disgrace. There is an Apple specialist in the independence Mall now. The Mac Express is authorized to fix Apple products. They know what they are talking about. They replace Apple WITH Apple. Go there!
I gave Best Buy one star. They don’t even deserve that!
Place rating: 2
Pembroke, MA
Bought our tv from here, great friendly employees. After we spent almost $ 3500, I tried reaching the store about an issue. I was connected to a call center (even though the store was open) stating that the 1st 3 hours of the day calls are routed here. This was special. My issue wasn’t dealt with so I emailed customer support. I received an auto email reply. Again, I never heard back. I simply forgot to use a coupon and was just looking for a yes or no answer if I could use it after the fact. I understood if the answer was no, but seeing that they couldn’t reply to my call or email, I’m assuming they no longer want our business. Internet shopping is much easier, but the customer service is what generally lacks. Seeing that Best Buy doesn’t care to provide that, I’ll stick with internet shopping…
Place rating: 1
Halifax, MA
worst f***ing best buy i’ve ever seen. ordered a new stove, microwave, refridgerator, and dishwasher. took them a month to deliver. on delivery day they show up with just my microwave and dishwasher. have been without a stove for over a month now. the dispatcher even said «this is the worst run best buy all employees are idiots» if you’re own dispatchers are calling your business pathetic it really must be. not to mention the managers were incompetent a**holes.
Place rating: 1
Plymouth, MA
The employees don’t really know that much about anything. I was hoping to get some new knowledge of various products, but I never learn anything new from them. Last year I was in the market for a new Laptop, only to find everything very overpriced. I went in for an interview and the manager even told me that you would get a better deal by shopping elsewhere online. Some employees have even been rude to me in the past, I inquired about music devices and the guy treated me like I was the idiot. The cashiers have always been annoyed by their job.
Everything you find here can be found on Amazon for less than half price. Just go there instead. And a note to anyone thinking about stopping by for the holidays, NEVER get a Gift Card for this place. A $ 30 gift card might get them a small flash drive, at most.
Place rating: 1
ALLSTON, MA
I wouldn’t shop here the service is terrible and they will Argue about issues with their system blaming you for it when it’s their system error