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4 reviews of Air Around The Clock Air Conditioning Inc
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Boca L.
Place rating: 1 Boca Raton, FL
I had these guys out in April and they fixed an internal part, and told me that they looked at the condenser. They said the condenser is all corroded and is leaking freon and told me i need a new compressor right away. Since I was under warranty for the unit, I waited until June where it was functioning erratically. The person from April came and told me the compressor is still leaking freon and he had to put more in. Further, the compressor is just about dead and i need to hurry up and get it fixed, and he seemed annoyed that I was not willing to spend the $ 3000 to fix it. So, right after that visit, I called the company that installed the unit 10 years ago to come out and look at it. His diagnosis was that there is no evidence of freon leak, and he showed me what the coil would look like, i.e. black streaks and there are none. He said he sees no sign of major corrosion beyond normal wear and tear. He said his conclusion is that«it simply looks like a 10 year old unit, and he sees no reason to replace.» So, there is always the questions of who is saying what for whose best commercial interests there is. However, while i tend to believe the original company who installed it, as I know that the units generally last way over 10 years. I may bring in a third opinion, but i tend to feel that he saw where i live, and they felt i could easily squeeze out $ 3000 for new unit. My recommendation is that if this outfit gives you a song and a dance for the need for a major repair, that you get another opinion.
Cody M.
Place rating: 1 Hollywood, FL
Had a service tech come out a year ago for regular service and told us our handler was old but our condenser was new. Due to the freon change would have to replace both units not just the handler when it went. A year later we started having problems with the a/c we called them back and a different service tech said we could just replace the handler not both. He replaced a part, charged us $ 300 and said if we decided to replace the handler we could use that money towards it. A few days later the same problem was occurring and we felt uncomfortable with the conflicting information from the tech so we called the office and spoke to the service manager Doug. Doug said in fact the serial on the condenser was old in addition to the handler being old so we should just replace both. I went home and checked the manufacturers website with our serial and the unit was only 2 years old. I called back and he agreed with me that it was only that old and that we could just replace the handler but then wouldn’t agree with what his service tech said about using the $ 300 towards the new unit. I felt like I was giving them the benefit of the doubt every time and was the one checking on them not them checking on me. Not living up to what they said and being unwilling to even speak with the tech who promised the credit was quite unreasonable. Would certainly not recommend this company.
Joe M.
Place rating: 1 Rancho Cordova, CA
Had unit installed since original unit was old and was always water in drip pan. New unit installed, still had water in drip pan. 5 years go by, unit breaks down, warranty just expired. One part replaced in air handler $ 1000. Two weeks later, breaks down again, part replaced outside, $ 300. I spoke with manager regarding $ 1000 spent and A/C broken down 2 weeks later. He was very hostile towards me while I was trying to be reasonable and explain what occurred. Water continued to enter drip pan. One year later, broke down again, went to another A/C company. Turns out drain pipe from internal pan was cracked, leaking, and partially blocked. Either maintenance folks are incompetent or criminal. He kept blaming cheap made parts. Management was very rude.
Floridian M.
Place rating: 1 Fort Lauderdale, FL
very poor customer/sales over the phone over priced with no reason, nothing special about them to make their job damn expensive.