Camelot Property Management

What can I tell? he Gary Pache is just a greedy guy paying the less he can to his slaves, ok, employees, and he would never pay unemployment, like happened with me trying always to be a good worker, he fire me after I ask him for a dollar raise he promise me, effective one year before, he invented that I was on investigation a sick thing like that on purpose to negate his obligations, leaving me with a debt, he studied personnel management to control workers to his best interest, so he does whatever he can to stop any bonuses or benefits, etc.
So not only renters are unhappy like you see here with his prepotency greediness but employees to.

Worst customer service ever! Over 5 hours ago I told them off a plumbing issue. The whole building is backing up and it’s coming out of a spot in front of my front door. I have to walk through sewage to leave my home!

As a former resident, I am happy to be out of the house I rented from Camelot. The house itself was fine, but it was an older home, and thus required some maintenance. Camelot was consistently lousy in performing maintenance work. They would insist on sending a maintenance person over only on weekdays from 10:00am-3:30pm, which means I’d have to take off at least some hours from work every time I had an issue. Again, this was an old home with frequent issues, so this got old (and expensive) really quick. Plus, the work done was usually pretty bad anyway.
As examples, three different times they sent someone out to fix a leak in the pool pump system, and three different times they didn’t actually fix the leak. Eventually I had to fix it myself. They sent a repair guy to fix a leaky water dispenser for the fridge, and when he was done the fridge still leaked. We had to just stop using it. We waited weeks for them to even send someone out to fix the broken garbage disposal. We had windows that were stuck open after a repair guy «fixed» them, and a fence gate that never worked right.
When I did eventually move out, they made up tons of charges to take away my security deposit. They found ways to charge me for 90% of my deposit, including things like AC Coil cleaning (despite having regularly changed my air filters) and pressure cleaning the driveway. These charges were not mentioned in the lease and if anything should be considered normal wear and tear. They charged me for things I was specifically told I was not responsible for at the initial walk through. They then put me through a frustratingly an unnecessarily long process to even contest the charges, insisting on only communicating through email but taking their sweet time to respond.
As a side note, it seemed funny to me at first how every time I would call for maintenance, there was a new person working that department. Before long it stopped being funny. Maybe the maintenance department was so bad because of the constant turn over, or maybe a bad company/​department drove away their employees. I am leaning towards the latter, especially after reading other reviews on here.
All in all, the house I rented was nice for the price, but Camelot was truly a nightmare to work with. I would never rent from them again, no matter how nice the property.

I would like to thank the Camelot staff for being there for my family.
They have been proven to be loyal and honest in helping with our properties.
Thank you,
Angel

We are extremely disappointed in our dealings with Camelot and its owner, Gary Pache. We live across the country and were counting on someone local that valued our business and our property. For the first several months it was good, but following some stressful tenant issues and a lapse in property maintenance, we don’t feel that has been the case overall.
We chose Camelot because they only charged 8% per month and would help to find us tenants. However, when we voiced our concerns about our property, Mr. Pache screamed at me and treated me with great disrespect and condescension.
Mr. Pache told me he didn’t need our lowly contribution because he was so financially successful. I asked him to calm down and said I didn’t need to know about his personal portfolio, only that my property was cared for and rented out soon.
We don’t make any profit on our property and need to pay our mortgage.
We would gladly pay the additional 2% to deal with someone who can listen to our frustrations as property owners, understand our anxiety about unpaid rent and the eviction process, handle a gap in property maintenance with professionalism, and manage it without taking it personally and reacting with a verbal lashing out, or threat of a lawsuit for posting the opinions of our experience on this forum.

At first, I thought I found a wonderful property management company to manage 4 rental properties we have in Florida. The problem started after we purchased a condo, and our regular contractor could not renovate it for a few months due to being backlogged with another job. Gary at Camelot said they could do it for me, and gave me a quote of what it would cost ($ 4,000). We agreed on the quote and he said the work would take 3 weeks maximum.
Fast forward. I received my bill and it was nearly 70% over the quote ($ 6,700). Part of it was to repaint 2 ceilings and a front door ($ 800), but incidentals were $ 2,100. When I asked if these incidentals could be itemized by time spent on each, Gary became very rude and defensive and said that they don’t do that.
He went on to attack me personally, by stating he was higher up in the social-​economic status than my husband and I, as he owned a home on the Intercoastal and had a MBA in Business Management and who was I to question him? I was accused of being rude to him and his staff by pressuring them to meet the renovation deadline. He chewed me out by telling me they do all sorts of extra things I don’t know about, managing my properties (isn’t that part of a property manger’s job?). He said if I didn’t trust him, he didn’t want to work with me anymore.
He went on to deduct his renovations costs from our December rental property checks. Needless to say, we’re getting a new Property Management company in January.
BTW Gary: my husband has an MBA in Business also… from Harvard.