The Auto Spot

First time in this shop, good bunch of people, friendly and fair. Had my brakes and rotors replaced and very quickly. I was given a couple options which was very helpful pricewise and they now work like a charm. My E brake however had stopped working afterwards (Manual transmission) I park on an incline at work/​home… but Ed was very accommodating and had me in to have a quick adjustment. Now it works better than when I bought it: D

I did update my rating… not sure what happened.!!
I received a phone call this morning from Ed. He assured me that the problem was indeed with the mechanic staff, was apologetic, and asked me to return for a rebate. He returned my $ 100 with apologies.
I’m sure that the work ethic and quality of work would be more than acceptable if Ed was doing it himself, or if I could do it myself. Too old, too late:-))

This is the only mechanic shop I trust. Ed and his son Mike are good guys, and their workers do great work at a more then reasonable price. I’ve used them periodically over the years. And just recently lifted my truck, did everything but the front was too hard to do in a driveway. I already had all the new parts, they installed it for me at a very reasonable price and had the truck done in a couple hours. Then when I got new longer torsion bolts, ran by and one of their guys rounded the tips down correctly for me and also threaded them as starters so they could screw in correctly. Highly recommended.
Not sure about the other bad reviews, way I look at it crap happens in business, as a business owner myself nothing is 100% 24/​7, not possible. But my ex had a Mustang previously, and a few things were going wrong, other shops were telling her to replace this and that and the transmission was slipping. Brought the car to Ed, they just did some simple stuff and the larger stuff like the transmission and some other stuff said it wasn’t worth it to do cost wise especially since we were going to be trading it in and the car wasn’t really worth much anyway. They could have easily been like the other shops saying they needed to do this and that, but they didn’t. Also when we got a new car and got some nails in the tires, they gave us the best deal by far on tires. Was around 550 mounted and balanced and paid cash so price was a bit less then using a CC, dealer and even online couldn’t come close to that price for same tires.

I have to hand it to this place, they really know what they are doing. Ed, the owner, helped us with our brake problems we were having with our first baby (Ford Ranger). He clearly and concisely described what the problems were with it, and replaced all pads and shoes for a reasonable price.
He is a very nice guy, and clearly loves his business. They have been in Pompano Beach for 40+ years, and as new transplants to the area, we feel much happier to know that there is an honest business close by should automotive issues arise. I highly recommend this locally owned business over the flashy chain shops that answer to stockholders in a large company that care only about making the most profits. Speaking directly with the owner made us feel much better.
Thanks again, Ed, for your gang’s assistance! We will be back (hopefully not too soon, however, hah!)
–Augie

I took my Volkswagon Beetle in to rule out if problem was the transmission or just a sensor. I specifically told them if transmission was done, I don’t want to spend any money on the repair. The guy swore up and down it was the sensor, and repaired my brake lights. When i came to pick up the car, I got a new sensor, a broken transmission, and brake light that was still out. Oh and did I mention a discounted $ 900 bill. The guy was really nice, nice enough to take my money.

Honest mechanic’s are hard to find. And I can not say enough about the guys over at the Auto Spot. We brought our Audi there after being told that it needed a $ 1400.00 repair. After a thorough inspection and many calls to Audi’s mechanical hotline we were pleasantly surprised with a simple much less expensive fix. if Unilocal had 10 stars I would leave them! Thanks again to the whole team and you know you always have a customer with us! I highly recommend these mechanics! Thanks again guys!

Very honest mechanic. Was taking a long road trip and they offered to perform a safety check on the car. Suggested new tires which I was so great full for as the trip was full off off road driving in the mountains of Georgia!
Previously they did my brakes. Afterwards they were still squeaking. I went back and they redid the entire brake job on the spot.

Ed takes the time to explain what needs repaired on your car. He goes above and beyond to get it fixed the right way and in a timely manner so we won’t miss any work.
Thank you so much for your honesty!

This place is honest and dependable in so many ways. I highly recommend.
I came here over 7 years ago for a timing belt problem got great service and now fast forwarding to today I am living in the area and got some major services done to my vehicle and am very impressed with the price and work competed.
I hate the feeling like a mechanic is not being honest with you and just trying to rope you into paying more than you should for a service. This place is not like that and they leveled with me telling me what a dealer would suggest I pay and or so and what I should consider.
This family owned spot is very truthful and offer a great service!

I recently moved to the area and I am a person who has trouble trusting auto mechanics. I was greeted by the owner’s wife as soon as I walked in. She told me Ed would be right with me. Ed, the owner, gave me the feeling that they really value their customers. As my car was getting an oil change and brakes checked Ed let me know about his business. He’s been at the location for many years. He values his customers. After the oil change we took a ride around the block in my car because of my concern with my brakes. He assured me there was no problem and made me feel that he truly valued me as a customer. Many mechanics would have taken advantage of me. For any of my car troubles in the foreseeable future I will be going to see Ed. Thanks Auto Spot!

LIARS thieves and crooks! Took my car in to have something simple fixed, the mechanic used up an ENTIRE tank of gas and told me as their excuse they left my car running ALL DAY. What? Who does that? No offer to reimburse me for gas. There was NO mechanical reason they should have left my car running all day, if that’s in fact the truth of how my full tank of gas disappeared! Then when I went to leave their deceptive place I couldn’t drive my car properly due to the mechanic breaking it on the inside. I got out of the car and said to the mechanic «Hello? You broke my car!» He looked embarrassed and said «Oh, yeah, I did. But bring it back tomorrow I’ll order the part and fix it for you for free.» We worked out the details of time to bring it back, etc. When I showed up the next day, the owner was there and REFUSED to let the mechanic fix the part he broke on my car! I was told «Things break on cars all the time, just because my mechanic broke it doesn’t mean I have to fix it!» Yes, you jerk, that’s exactly what it means! You broke something that was perfectly fine and I was promised you would fix it! He refused to let his mechanic do the work, instead saying he’d only let him fix it if I paid them more money! WHAT? SCAM!!! Liars thieves crooks and RUDE! The owner was a huge jerk laughing at me when I demanded he make good on the promise to fix what they broke. I told them I was taking legal action and he told me «no you’re not.» OH REALLY??? I have contacted the local news! They will NOT get away with this scam and ripping me off! Took my car elsewhere to get fixed the other shop’s mechanic couldn’t believe it and said he’d heard many horror stories about this ripoff shop and couldn’t believe this place was still in business. DO NOT GO HERE!!! The owner is lying, cheating, stealing CROOK who doesn’t care at all about customers only about being deceptive, rude jerk, and ripping them off! I have told everyone I know, made multiple public posts about this, and will keep going to every local news channel so others can avoid getting treated like this and getting ripped off.

I have truly never had such an honest experience in an auto-​shop. You can tell as soon as you meet Ed (the owner) and his wife Nancy, that they are upstanding people. I had gone to several different shops in hopes of finding someone who would give me a fair estimate on what was wrong with my car. A friend recommended I try The Auto Spot and I’m so thankful that word of mouth brought me here. Ed went into grave detail about the issues I was having and took the time to drive my car with me. His price was $ 800 less than the other 3 places I had gone, but the customer service I was presented with here is what sold me. You just don’t meet people like Ed and Nancy nowadays, who genuinely want you to leave satisfied. I would highly recommend The Auto Spot to anyone in the area and I will be using them from here on out.

Update: I see the owner trying to cover his tracks after the damage has been done. He offered me a $ 100 gift certificate. This is after I had already resorted to litigation to recover at least some of my expenses. Bottom line is I have nothing to say and wouldn’t let you check the air in my tires, never mind anything else. Your only interest in my satisfaction came about as a result of my negative review and any resultant bad publicity. Hey, if I can keep some other hard-​working person from losing their money, well that’s why I am here. Unilocal on, my friends!

I don’t think I’ve ever had a more pleasant auto experience than I did today at The Auto Spot in Pompano. The staff was very friendly and took the time to explain and SHOW ME what needed to be fixed. The owner Ed, took time after everything was paid for (which was very reasonable) to take my car for a test ride with me so that he could hear some mysterious noises I had experienced. Theres just no BS in this place. I came in because I saw that google reviews were excellent and those good reviews definitely reflected on how this place does business. I’ll be bringing my car back here for any problems I have in the future for sure.

I was down in Boca visiting my parents over the holidays and ran into some car problems. Ed and his staff were very friendly and accommodating. The cute dogs in the office are an added bonus as well. I would happily recommend them to anyone and would definitely come back if my car needs repairs while in the Boca area.

My car goes to The Auto Spot and nowhere else. They’ve taken care of issues large and small (mostly small since they maintain it so well) at a very reasonable cost. Ed and Dave always explain to me (or show me if they can) what is wrong, what my options are, and exactly what they will do to fix it. I am a single female and tend to drive my cars for over 100,000 miles — so having an auto service center I can COMPLETELY TRUST is vital to my mental health. The Auto Spot is and has been that place for me for two cars and ten years. I highly recommend it to everyone who owns a car — no matter how old or new. And as an added bonus — you get to say hi to Junior!

I like this place a lot. i brought my car here and they were really kind and friendly and were very unwilling to do any work that wasn’t absolutely necessary on my 12 year old car. i feel like they are very honest and reputable. i would come here again.

Several months ago I had some car repair done here, it was highly recommended by a co-​worker. Since then, I’ve been back for more work, and EVERY time the service is great, prices are incredible and the work is fast and guaranteed. The co-​worker that recommended this place has been going there for over 10 years I think. Ed is the guy in the front office, Dave seems to manage the mechanics. They are all ASE certified mechanics. As a young female that knows nothing about cars, I sometimes expect people to try and take advantage of the situation… but after cross-​checking all their work and prices, they’ve more than surpassed my expectations. For as long as I have a car, it’ll be serviced here!