St. Johns Eye Associates At Nocatee

Not impressed. The exam is outlandishly expensive, if like me you don’t have vision insurance. But, it’s in my neighborhood, very convenient, so I decided to give them a try despite the cost. The doctor gave me a prescription so weak, I didn’t even feel comfortable driving in them! He said he did it to help with my close-​up vision, which is weird, because I had no complaint about my close-​up vision. Went back a few days later and he gave me a different pair to try, which were fine. He apologized. Prescription sorted, I stopped back in to order contacts. Never heard from them! Finally called, and I am told, they «tried» to have the system send me a text message TWO WEEKS AGO, but apparently it didn’t go through.
Umm, if you have someone’s contacts sitting there, after a week or so wouldn’t you, I don’t know, CALL the person? She apologized.
I accept your apologies, SJEA, but when paying a premium price I expect premium service, and I was disappointed. Twice.

My wife and I went into the St. Johns Eye Associates office this past Saturday for our annual eye exams. The office is very beautiful and modern. There is a large selection of very upscale designer eye wear manufacturers.
One thing of note up front: My «co-​pay» is $ 10. SJEA charge an extra $ 19 for the new equipment they use during the exam. At first I was a little leery of an «upcharge» for anything… but after you see the series of CRAZY new sci-​fi diagnostic tools they have… $ 19 is a bargain!
I saw Dr. Voung. Very thorough exam.
I enjoyed my visit. I felt like I received a very complete exam. I ordered a nice designer pair of glasses. I will not have them in one hour, but probably 2 weeks… but I know these guys are very local to me, and that if I have any issues I can go back and get help.

Friendly, thorough and efficient from the staff to the doctors. I will continue to use them each year for my eye exam.