Coco Gets Dressed

Rude sales people and owner. Not helpful and not friendly. I have been in there several times and each time, they do not make you feel welcome.

I have shopped at Coco’s since it opened. I like it because the staff is helpful without being pushy. They encourage me to try on things. They have a wide selection of gifts too and the shop is always decorated beautifully. It is convenient for me. I like to shop local as much as possible. They have come to know me and my family and I like that! Some of my favorite clothing pieces, I bought at Coco’s.

After living near Westmoreland for 9 years, I finally made my way into Coco’s. Being typically drawn to more modern environments, I never felt compelled. I was pleasantly surprised to find an awesome selection of boutique clothing that I really liked, and a well curated selection of gifts — seemed like they had a little something for everyone. Some more girlie/​frilly, some cool & funky.
Here’s my one complaint, and it seems like a common one amongst reviewers — I was not greeted or acknowledged until *I* approached them with a question. However a couple of other folks walked in while I was shopping who were greeted enthusiastically. It had me wondering what about my appearance made them feel like I wasn’t worth the effort. Was I dressed shabbily? Was it because my (awesome) kid was with me? Who knows, but I was put off a bit by that.
I will be going back in to test out the reception again — the apparel selection is worth it.

Wow… just read the previous reviews and was shocked. All the times I have been there, customer service has been great… greeted, helped, but not pushy. Even when I pop in not looking for anything in particular, I always find something I can’t live without. Great store!

Not even a hello… she looked right at me!!! They have a nice selection of gifts and accessories. There were 5 others in the store and the staff could not be bothered to even say hello. I found an item I wanted to purchase but put it back because staff was so rude!

I really love this store! There’s a little bit of everything really, cards and paper products, home décor, fragrances, jewelry, accessories and toys, humorous gifts. But the thing that impressed me the most was the clothes! So many of my favorite styles all in one place! Unique and funky cut linen dresses, soft cotton and other beautiful styles in natural fabrics. Some of my favorite brands, Kleen, Chalet, too many to remember. Hard to find elsewhere and so much variety. Lots of sizes available was nice too, from XS to XL. Pricey, around $ 65 – 200 an item, but there was a long wall sized sale rack, I purchased an asymmetrical linen tank dress on sale for $ 56, love it. The dressing rooms are very chic and roomy. I found the customer service friendly, was offered a fitting room as soon as I had my arm full. She checked on me in the fitting room and offered to bring me different sizes, attentive and kind, not pushy. There was a sidewalk sale going on and it was pretty crowded. Note: They don’t open till 11:00 am, most the stores around there are the same. This is my new go to place when I have a little money to splurge with!

Cute clothes yes! Customer service no! First and only time I went into the store I was totally impressed by the clothes. It’s a bit on the pricey side, but the clothes and items are cute. Unfortunately, you are on your own if you have an issue. I purchased a black cotton jacket that had a problem with one of the two buttons. Rather than dealing with the issue directly, they suggested to go purchase a new button. Keep in mind — this item had not even been worn and still had the price and garment tags attached. Get your act together and I’d consider coming back! You’ve got to back your product otherwise what good are you to your customers?