Eagle Electric

They are lifesavers in working overtime to handle an emergency job for me when everyone else in town is booked solid (including them). I will update this review once the work has been completed, but so far Danny and his team have been great.

We had Eagle come in and give us a bid on rewiring our kitchen. Our house is 1950 and we only had 2 outlets on the counter, no grounded wires, wanted recessed lights. Our circuit breaker box was fortunately right below our kitchen. Space was fine and enough breakers to do the work. Eagle wanted and I agreed, that appliances should be on dedicated circuits.
After we signed the contract on Nov 12^th and paid half down, we didn’t hear from them for 3 weeks to get a date scheduled. I emailed and called and there were people sick and then I was promised someone would contact me and they didn’t. I still have all my email correspondence. After a month we finally set a work date that ended up being after Christmas. The person doing the schedule was going to set up the work to be done over 2 days and I said I was told it was going to be 3 ½ days, w/​2 people. 6+ weeks after signing contract. That’s 6 weeks paid, no work being done.
Our bid price was quoted based on it being a 2 person job for 3 full days and a half day for trim. I took vacation for 4 days to be home for the people to work.
On work day only 1 worker showed up and was assigned. The worker did a fantastic job but it amazes me that the worker show up to a job and they have no job description of («the WORK») in their tablets or printed, they haven’t been given a copy of «the WORK» that is under contract to be done. So I have to go over the work to be done and I hope all is getting done correctly.
The lights wiring weren’t ran new. They were tied into the existing light wiring. No new wiring was done for the 3-​way switch either. Under the contract, 2 — 3 way dimmer switches were to be installed, but the worker said only 1 should be installed. That miss quote is $ 45 added to the contract. Money they owed me money back.
I was paying for all new wiring from box to lights to 3 way switches (which turned out to be 1 switch) under contract. Money they owned me money back.
I was told this was a 2 person job, 3 ½ days. If they’d sent 2 people, this might have been a 1+ day job instead of 3+ which would have saved me a couple days of vacation.
If I could give Eagle Electric 2 scores, I’d give them a 2 for the administrative side and a 4 for single worker that came out. Hence my score of 3.
Now, Eagle also does cabinets. We had them build us a couple small base cabinets. I would not recommend using them for cabinets. I again have all my emails. Delayed install. Bad measurements or lack of. The list goes on. The only reason I used them was their bid was about $ 200 cheaper than the other 3 bids I took. If I could go back and do it over, I’d have paid more. After getting the cabinets finally installed, I immediately told them great job, they look great and thanks. But after looking at them after I sent that email, I found many flaws. Cheap roller hardware, loose drawers, not square (I had to fix), the knobs were put in the wrong spot by ½″, there was tape still on them from recently being painted, seam line visible on a correction to the tow kick, 1 cabinet door wasn’t even centered… Just pass on the cabinets if they ask. The cabinets, we were told, would be done before Christmas. The week before Christmas they’re calling me with questions: toe kick, hardware, hinges, shelves… all of this I thought was taken care of earlier. So a couple days before we thought they might be installed, delay, delay, delay. January 7^th was install date.
If you do use Eagle, get everything in writing. And put in contract all stipulations, deadlines, etc.
And after all the this, we finally get an invoice email on Feb 16^th, but the invoices are due dated Jan 12^th. And on Feb 22 they email me asking for money because bill is past due.
3 stars might be too good. You decide.