Hammond Lumber Company

I rarely complain about places, but I just had a horrible experience at Hammond Lumber Company. I’ll bore you:
I walked in 15 minutes before closing to buy moulding, and despite making my decision quickly, was rushed by every sales person I encountered (except for the saleswoman at the cashier). One guy, with coat in hand, said he was leaving and passed me on to another guy who sighed and rolled his eyes. He quickly wrote the order — «putting me in as a cash sale since we’re closing.»
Then to the warehouse where a guy explained they were out of what I just bought and then was hugely annoyed that I wanted a refund since I would have had to buy moulding lengths that I didn’t want.
Oh, and I made the mistake of correcting the warehouse guy when he said «the office didn’t call down to check stock.» Oh, but they did. I know because I was standing right beside the guy when he called.

Had a frustrating experience with them regarding some cabinets that didn’t come in as ordered. While the outcome wasn’t great for me, I do appreciate that they made an attempt to make things right in the end. Good people, unfortunate series of events for me.

Shout out to Hammond Lumber. We really wanted to support the local economy, and it’s been a great experience! They have us a 10% discount, and delivered our wood siding a day early. Super nice to work with, helpful and kinda smart a$$ed, just our style. Psyched to start the next project tomorrow!