Jay’s Mower & Chainsaw

Brought my mower in to be serviced. It was reasonably priced, the turnaround was quick and it works like a charm. They guys were really nice and didn’t make me feel stupid when I called later to ask a really dumb question.

Sorry about those other bad reviews. I’ve been doing business with Jay’s for a few years and have never had a problem. To the contrary… they are always fair — helpful, etc. And always a great selection of used lawn power equipment that they guarantee for 90 days.
I’ve bought about 5 different items from him — plus blades, etc. And they’ve done repair and diagnostic work for me a few times. Always prompt and reasonable, and courteous, extremely knowledgeable, Always!
Jay’s help might look a bit ‘tough’ and rugged, but they explain things extremely well, no rush. They want happy customers. They are some of the best salesmen I’ve encountered anywhere. And they know the technical stuff — so you trust them. (And I’ve told them that!)
Whenever he’s ordered parts for me — I always get a phone call a couple days later when the parts are in.
I bought an electric mower there about 3 years ago, and the switch is now touchy. I asked one of the guys about it. He took me to the parts bin — showed me what the inside looks like — where and why it’s wearing, and how to take it apart without springs flying all over the place, and how to adjust the switch mechanism. Thanks — that will save me either a bunch of dollars — a bunch of headaches — or… because it’s an inexpensive item — it’d probably no be worth the cost to fix it. But now I will.
And I’ll come back as I always have. They’re all good guys — working hard, charging a fair price, doing good work. Hoo-​ray for Jay’s — kind of the old fashioned way to do business.
His address listed is not correct. They are on MLK about 2 blocks south of Lombard

Had my mower there for 3 weeks. Checked on it, they hadn’t even gotten to it. They said we’ll get right on it. They never called with updates what so ever! I drove by to check. The need to order parts. another week goes by. still no updates. So 5 weeks later I get the mower back… It’s still not running right! Got it home (we really needed the mower by now!), after ½ the front yard it blew a gasket and oil was all over the top of the mower deck! Back to the shop.
Here we are 9 months later and the mower is doing exactly what it was when I first dropped it off! Not to mention they never did fix the self propelled drive! I don’t trust them to fix it a 3^rd time. Go to a real dealer or shop… yes it might cost a bit more, but It’s cost me hours and $$$ that would have far made up for it by now!

RIP OFF!!! DISHONEST BUSINESS!!! Was quoted $ 40 for repair, after calling for three weeks, they finally started working on it. Suddenly, the price jumped to $ 115. When I told them I didn’t want the work done, they said they charge $ 28 to take the mower apart (something they didn’t say up front), and would not reassemble it. So I’m out $ 28 and three weeks for no work because they gave me a bad quote. Will NEVER do business with them again.