Office Depot

I realize Office Depot owns OfficeMax but this particular store is so inferior it’s unbelievable. Rarely do I go to this location because it always disappoints as it did again today. They were out of one color of ink and instead of offering the multipack of all three colors at the individual color prices, the clerk just said sorry, can’t do it. So unable to get all the ink cartridges I was also unable to use my coupon because i didn’t spend enough. You’d think I would learn. Avoid this place.

I’m so disappointed with their service. They spend more time on their walkie-​talkie than paying attention to customers. It didn’t seem to matter there were 5 guys in Office Depot shirts walking around the store, only one person seemed to want to help customers. It’s impressively bad service when you walk by a line of 5 people, there’s 1 cashier and their rep didn’t even make eye contact let alone step in to help.

Normally I would not write a review for a store, but this place just blew my mind with its ridiculousness yesterday so I felt compelled to shout it from the Unilocal mountain tops. They had a desk on clearance that I have been wanting, so I went in with my husband to pick it up. Three different people tried to sell us the service plan on it. THEN, at check out the lady kept trying to up-​sell other products as well. I know that is what they are trained to do, but they need to take it down a notch. The store its self is clean, and has allot of product options which I like. The desk I bought was a great deal and I love it, but next time I will go to a different location.

Copy and Print gave me nice service and even let me use a printer because I had printed off the wrong shipping label for my drop-​off.
Bathrooms were clean and well-​lit.
Item I wanted was in-​stock and didn’t take too long to fetch from the front storeroom.
Will return.

They have a great selection of office supplies at a reasonable price, I like them better than Office Max or Staples, but PLEASE PLEASE stop harassing me about getting a Office Depot Rewards Card. I should not have to say not interested 3 – 4 times every time I go into the store.

Pretty good selection and prices. Helpful staff when you can find them (they are mysteriously absent even when it’s really quiet in there!). I never have to worry about long lines! Overall, it has what I need most of the time for office supplies.

I don’t know if it is just Office Depot general employee/​training culture or what but I hate going to this place. There are people in your face when you walk in, walk around, and they upsell you every GD think down to stamps. They obviously have some incentive to get people to sign up for loyalty cards because they PUSH HARD at the register. You say «no thanks» and they pitch you more, you say «no» again, and they push it until you have to show frustration that you don’t want a card. Plus, multiple people will walk up to you within 2 minutes. I am all about customer service, but this feels like 15 used car salespeople circling you like jackals with no regard or care if someone else just walked up to you.
Bottom line is I am going to start shopping online for office supplies again or find another store.

When I lived in Portland, and commuted to work in Salem during the week, I often stopped here for my business. This was 06/​07, and there was an employee who my mom and I both thought was the rudest customer service rep in the world. She gave a sterile gaze of nastiness. But since I haven’t been there in a few years, I’ll stick to reviewing the store. The layout is nicer to the one on Canyon Rd., and so its easier to find products. The prices at this depot, seem to be lower than most depots, which is weird. If you shop at depot often, you’ll notice prices are not the same at every store, especially in regards to electronics. Anyway, this is a 3-​star store… but if that lady still worked here, it’d prolly be a 2 star.