Pratt Abbott Cleaners

I had them clean my wedding dress before my wedding. I live five hours away and asked for it to be ready by a certain date, which they said they could manage. I arranged a day trip into Portland and went to pick it up. When I got there, they first said they couldn’t find it! Eventually it was found but wasn’t ready. They then asked if I could come back on Monday, even knowing that I lived 5 hours away. Eventually, I had to take my wedding dress, even though there was still a spot on it. They still had me pay full pop. I won’t be going back there.

Been there twice. First they lost a shirt then ruined a jacket. Don’t take anything there

I have used Pratt Abbot to launder and press my dress shirts twice now and it’s been a major mistake each time. Ruined collars, terrible creases, wrinkled sleeves, you name it, my shirts come back looking worse than they did when I dropped them
off.
I will not entrust this company to handle any of my clothing again. I recommend that the owners review the individuals operating their presses and begin reviewing the quality of their output.

I brought in a custom tailored suit that I wore ONCE to be cleaned. They lost the jacket and refused to reimburse me for more than a fraction of its value. DO NOT BRING ANYTHING OF VALUE TO THEM!

The other reviewer must be smoking crack or is living under a rock. Pratt Abbott is basically a monopoly in the Portland area and it shows. Their prices are way out of whack with the rest of the industry and their alterations are terrible. I had to bring my suit back three times to have them pin the sleeves properly, I have never had so many problems with a tailor before. I have since found Kim’s alterations in south portland, they do a fantastic job at a lower price. Having lived in the NY area for many years I got used to the pricing there, where a shirt costs $ 1 – 1.50 to get dry cleaned. The prices at Pratt Abbott are around $ 3 for a shirt and the cost to clean a suit is outrageous. I am still looking for a better dry cleaner thankfully I have found a better tailor. This is why we need competition in the marketplace. If I had some extra cash I would open a Zoots franchise in Portland.

This is a great dry cleaner. The prices are reasonable, they do alterations and everything comes out great. The best part: I just found out they pick up and deliver!!!