Safeway

Lets just start off with … This place sucks !! The cashiers are rude and deli is a joke. Rude sandwich maker and doesn’t know how to listen or make a pre made sandwich!!! Had to wait 14 mins to make one sandwich! The cashier was not the friendliest!
Outside we were attacked by homeless people asking us for money. We saw 3 other people get cornered for money also !!
AVOID THIS LOCATION SAFEWAY AT ALL COST.

My one and only complaint with this store is it does not have a self checkout line. Normally I by small quantities and want to just check out and go, but here they don’t offer self checkouts. Hence, longer times to check out.
The store is clean, well stocked and managed well, but if it only had a quick was to check out…

This store is very convenient when coming across the river into Portland, but the customer service is horrible! When there is only one check stand open and 15 people in line there needs to be something done! The checkout girls excuse was the other checker was on break, great let her take a break but get a freaking manager to help check out until she’s off break! Standing in line for over 20minutes is rediculous! This isn’t the first time, it’s become a nightly thing with this store!

Recently went shopping at this store, we went at night so it wasn’t so busy. While shopping at this store my wife and I we’re followed around by some obvious floor punks that know nothing about being a floor Walker’s they are rather stupid looking walking around with nothing in their hands, catching one turning the same corner I just turned. It was very insulting, we watched a tall blonde long haired idiot follow us for a bit till I got a little bit irritated with these fool’s and said out loud to my wife I might just have to insult one of these morons, to get one to jump stupid as, I really had to hold back. I insulted one idiot with my full basket of groceries and he ran in the back like a little bitches ass punk. Beware of this shitty stores with lazy workers and retarted idiots for floor walkers. And the mildew smell from the fruit and meat department is rather bad for your health if you have any health problems with your breathing as I do I suggest you shop elsewhere.
I bought 200 in groceries just to be followed by little punk ass bitches.
1 star from me if I could give them minus 5 stars I would in a heart beat.

I love the breakfast burritos… So they earn a couple stars for that.
However, the service in the DELI area is terrible!!!
I live nearby and though this is the closest location — I avoid using it as much as possible. It doesn’t matter who is working — they’re always understaffed and the line takes forever — even if just one person is in front of you.
I’ve had them flat out ignore me standing there while they were prepping something else in the back. I’ve been told they didn’t pull out tortillas twice so as to not have to make me a burrito to order. And I’ve stood there while the lady finished her conversation with a family friend (whom bought nothing) before finally being helped.
I know people are seeking jobs. This location needs to figure that out and replace their current employees or add new ones to fill the gaps…

I called trying to find a specific product. I called every department and couldn’t get a hold of anyone. I think I called at least 10 times. When I finally got through to someone I told them how many times I had called and wasn’t able to speak to anyone, she was rude and didn’t even apologize. That is bad customer service!

We’ve been here several times now – good produce department; friendly service; plenty of choices on hand, aside from honey roasted almonds. It’s clean and not overly crowded. Not sure why there are so many low reviews.
My only slight complaint is that Safeway’s paper bags don’t have handles. I mostly use my own, but occasionally I need a bag or two. Their bags are awkward to manage because of no handles.

I wish I could give them zero stars. I’m planning a party for this coming weekend and needed to get sodas. I figured I would stop here for some last minute groceries. First one of the employees sent me to the opposite side of the store for something I couldn’t find. It wasn’t there. Then as I’m checking out, I have 4 12 packs of soda. I put one on the belt and she said she needed to scan all 4 of them. Fine, but my arm is in a sling because it is broken. I asked if she could help me because of my arm situation. She just stared at me. Didn’t help at all. I will never come back here. Ever.

I had a great experience here while traveling from California! We came in late after getting in from our flight, and the cashier was so nice, friendly and welcoming. We found everything we needed

Went to because near work to pick up rx. Pharmacy was understaffed. Only one person. Took 45 mins for one rx that was called in an hour prior. Pharmacist attitude was cold and very lacking in a professional manner. Will never use again

OMG… Why does this place have a deli??? I assume it is to piss people off! You could stand there for hours as worker pass by you… NEVER offering to help… which could be a good thing cause they are all always having a bad day that they feel they need to take it out on everyone who is there. Our office moved out to Jantzen Beach and we just assumed that we would get the same good service we were use to at the last Safeway close to our old office. I visited the deli 4 time thinking it might be me… but each time was worst then the time before… never again.

If I could put no stars I would! There are a ton of check out lines and only two open the lines went to the back of the store. Every one was frustrated! After waiting in line mins just to buy some flowers I was at the front of the line yay! Finally then out of no where a customer comes up to the cashier to ask about the deli prices and sales and so the cashier not to mention the manger went with that one customer and left the whole line that was ad least 10+ After waiting 5 mins we left my husband was highly pissed off and two other people left right behind us! Hello Safeway get to it and hire more people because if you don’t your going out of business skip this place for now! Or until they invest in self check out!

Never enough checkout stands open!!!

This store sucks big time. Understaffed, long lines, poorly managed.

Quite possibly one of the worst stores for customer service I’ve visited in some time. They never seem to have enough cashiers so the lines get long and wait times to get to the cashier are awful.
The customer service desk should be renamed to customer disservice. It, like the check-​out lines is understaffed. One person there during peak times. Again long lines and wait times. Then when you get to the front of the line the staff is surly. The manager working the customer service desk was just slightly to the West of the Wicked Witch of the West.
I think I’m going to start going to the Fred Meyer just up the road in Vancouver.
Update:
I now go to the Fred Meyer just across the river in Vancouver. Even though the Safeway is within walking distance it is worth it to drive to the Fred Meyer. The people there are friendly and helpful. Not at all like the people at Safeway.
Safeway must be beating the humanity out of their employees like WalMart does.

The remodel turned out nice and made this place look pretty classy. Even if I don’t usually actually buy flowers, that area was inviting enough that I’ve often strolled through there just to enjoy it. The piano right over in the area where you can eat something from the deli is a really nice and unique touch. Any place that has a Starbucks in it gets my vote.