Sleep Inn

First impression was really good. This motel was remodeled in 2014 – 2015. If it had been just my wife and I, we likely wouldn’t have noticed a lot of things but we had my mother-​in-​law who has mobility issues with us.
First, the pool winch to lower her in the pool was broken. Kudos to the staff for her efforts to get it working. In the long run it was probably better off as the pool temp was probably in the 50s. Way colder than it should be. We would have noticed that the hot tub jets were not working either.
The room was very compact. Almost difficult to use in mixed company. For couples who don’t need privacy, not a problem. Only issue was the shower door didn’t close right and water ended up all over the floor. It looked like it wasn’t installed quite right.
Last issue was that we had checked the accessible room button on our reservation but apparently they don’t have accessible rooms with two beds, only single Queen. We had to help her off the toilet and in the small bathroom it was difficult.
Despite the issues, I would stay again. If there was just my wife and I, we wouldn’t have had any real problems. The staff really tried to help us out and overall the hotel was pleasant. Extra points for a good breakfast.

Extremely rude desk persons, queen beds are actually doubles not queens. Ending up not staying due to rude staff and the fact that they «lost» half our reservation despite 2 confirmation calls. Went to the SilverStone Inn and Suites down the block for MUCH better service, actual queen beds and at the same price!

Although the physical hotel is decently nice for the location, the staff was all but nice to us during our stay. We brought our dog because the hotel is supposed to be pet friendly. When we checked in, they put us in the wrong room and transfered us. When they transfered us they didn’t transfer us with the pet registration, so when staff saw us with a dog we got a call from a very rude lady telling us we needed to pay a 250 dollar fine for not registering our dog even though we did. They lady even when we went down and explained the situation, was very rude and short, acting like it was our fault. Super annoyed and never been treated like that eveer. BUT when we left and came back later, they had put a hand written note in our room with some water bottles and cookie apologizing for the misunderstanding. That brought my review up from a 2 star to a four star. Thanks!

This was my second stay at the Sleep In, Post Falls, ID. Two nights of sound sleep.
This location has a terrific manager and a very friendly and helpful staff. Very accommodating. The rooms very clean and beds extremely comfortable. The ventilation system gives you the option to select the fan mode– stay on, which is important to me since the systems that do not have that feature tend to interfere with my sleeping. Both nights were very quiet. The internet was easy to access as well as fast. A very pleasant and friendly décor in the rooms. A good choice in stations on the TV– including Showtime. I didn’t stay to take part in the breakfast, but it all looked to be very good. With a good selection to choose from.
I could only wish that all of my stays were this pleasant! Thank you.

The rooms are clean. There are a lot of options on the breakfast bar. Staff has been very friendly. I would definitely stay here again.

Nice, comfortable, and conveniently located right off I90. Check in was fast. Booked online through Hotwire. Room was clean, bed was comfy, modern shower, and flat screen tv. Pets must be allowed, we heard a dog barking in the next room. Breakfast was ready at 6am, we were the first ones there. Biscuit and gravy, breakfast sausage, eggs, wafflea, cereal, yogurt, pastries. It was a good selection. We would stay here again!

Super clean but super SMALL. Double occupancy actually means double beds, not queen beds. We’re are a family of four and we were rubbing elbows. No bathroom space. For the price, stay at a bigger chain.

Rude man at checkin. Needs training in customer service. No queen beds, only doubles. Went to the next place down the street where the service was polite and attentive.

We are spending a few days at silverwood so we are here for two nights. We are a block away from a huge outlet mall (both sides of the street and it goes for blocks) that appears to be closed and waiting further development. Very «middle of nowhere zombie apocalypse». It’s a good half hour drive to Silverwood. The people that work here are nice. The woman running the desk after 8:00 sits outside and smokes all night. She looked very much like a working girl. Not the Melanie Griffith kind, either. Now you know.
Check in time is 3:00. One person at the desk — a long line of customers and the phone is ringing non stop at 3:10. I feel bad for her. Our room isn’t ready. It’s a short wait. The room is very small and I think I paid 155.00 a night. There was a bug on the curtain and I’m not convinced the carpet had been vacuumed. It is hot as heck outside, and the ac works fine, but it is really loud. The bathroom? Nightmare. It is super tiny with a pocket door. You have to change your clothes in a space that is 3X5 and ¹⁄₃^rd of that is the toilet. The toilet had no lid, so there is nowhere to set your things while you are showering. If you put your bag down — there would be nowhere to stand. This doesn’t feel like a very good value to me.
The pillows are oddly tiny — Barbie sized. The towels are repurposed from a recently closed high school I think — bath towels are also Barbie sized. Not a natural fiber to be found. The pool — my kids are enjoying it right now. It’s not gross.
I really wish we were staying somewhere a lot nicer.

Rooms were OK, location is great. Disappointing tho that the pool was not 24 hours. It is 24 hours only for adults, family hours are 7a-​10p. Of course this is posted NOWHERE, not to mention there is no clock in the pool area. Our kids were very disappointed, and I picked this hotel for the 24hr pool. The manager said it was on the website, WRONG. Breakfast was eh, rooms are updated, nice shower, no bath. Now you know!

This hotel advertises itself as «pet friendly». I made reservations in advance as I was traveling cross country with my two cats. I was checking in when I was informed they do not accept cats. I consider my cats to be my pets. They should change their advertisement to «dog friendly». This was very upsetting and inconvenient. I would NOT recommend this hotel to anyone. Very disappointed that I was not informed of the policy while making my reservation. Their response to me was «most people don’t travel with cats.» Extremely rude.

After a long drive, it was great to check in with a courteous front desk attendant & enjoy a still warm chocolate chip cookie.
Free WiFi & a computer with printer were available. Downside was printer is black/​white & grainy.
Pool was open but water was just changed out so it was cold, as we were warned upon check in.
Continental breakfast available from 6 – 9 AM includes yogurt, cereal, scrambled & hard boiled eggs, bacon, a waffle-​maker, apples, milk, juice & coffee or tea.
The room was a single queen which was decorated very stylishly. Upon taking my shoes off however, I noticed the carpet was a little sticky. I left my shoes on from thereafter surmising this was due to it being a pet friendly inn. There was also a spider on the ceiling, which was definitely an unwelcome addition. The rooms have the blackout shades however & despite the close proximity to the freeway, it was quiet enough to get some much needed rest.
In the morning, there was a bunch of water in the bathroom as the toilet was apparently leaking. As I was checking out in a few hours, I opted not to use that time requesting maintenance.
In fact, I called and asked for late check out. She was very accomodating saying to give a check out time & she’d do her best to make it happen. Check out is normally at 11 AM.
At 10:30, as my daughter is in her swimsuit & I am resting, housekeeping opens our door, without knocking, sees that we are there & closes the door. I heard two voices, a man & a woman talking in hall. A moment later, after my daughter & I are confused & asking each other about why housekeeping enters without knocking before checkout time, they knock and quickly open the door again & this time say «oh you’re still here,» which they clearly saw just a moment ago. I called the front desk & reminded them of late check out & she asked what time we were told for late check out & said she’d let housekeeping know.
Later, as my daughter was walking down hall to get some water, she hears the maids chatting loudly about using pills for sleeping. On her return pass a maid yells harshly from inside a room, «who’s out there?»
Up until the privacy breach & rude, unprofessional housekeeping however, the economical $ 80/​night room was sufficient for my needs. I’m not accustomed to this style of in your face housekeeping «service» though & I left feeling agitated instead of well rested.

Not sure if all the rooms are just very different, but I stayed here with my boyfriend and his siblings about a week ago while we went to Silverwood. They have discounted Silvetwood tickets ($ 7 off if I recall), but they were still cheaper for us at Costco.
For us at least, service was actually very nice. Housekeeping was super friendly. The only issues I had was the our room was not ready when we checked in and maintenance was rude when they tried to come in our room. The front desk lady let us check into another room though, but the maintenance man couldn’t really be helped.
Our room was actually quite large and fully furnished for a two double bed nonsmoking room. There was a fridge, microwave, and decent sized bathroom/​shower. Our room was very clean also and was cleaned well the next day.
The pool was down our first day, but was up again the next day. However, the water was freezing and the hot tub was too hot.
Breakfast was pretty good and they do have cookies at the front desk also.
It’s a nice hotel for the price, at least it was for me.
I stayed 8÷24−8÷26 and I booked through Expedia.

The front desk was nice and friendly during our check in. Our room décor was very modern, and the room was clean. There is a flat screen with cable TV (only 12 channels). The beds are comfy as heck, and although the pillows maybe little tiny couch cushions, they are comfy as well. Overall this place is a great and comfy stay for the night.
P. S. there are not a lot of options when it comes to shops, food, etc. Around this area.

DON’T STAY HERE!!! Save your money! For starters, we arrived 10 minutes early, front desk would not help us until check in. Once we were allowed to check in, the ladies at the front desk had no customer service skills whatsoever, we had several people coming in behind us and not one was greeted. Then we get to finally go up to our room and it REEKS!!! I tell you it smelled so badly of chemicals and not like cleaning chemicals either, just a bad odor. As I look around I see there is NOT a fridge or microwave like in the ad, the beds are tiny and very firm, pillows are the size of the ones you find on a sofa, the room is very small. To make the room even less appealing, the bathroom is the size of a tuna can, it smells like urine, and to top it off the toilet runs. We found a solution for that though, we turn the water off. To solve the smell problem we bought some smell good stuff to put in the bathroom and by our bed.
There have been many years I have stayed in Post Falls and have loved it each time. Sadly, the hotel where we always stay was booked up! I surely won’t make the mistake of holding off too long to make reservations.
Tip for the owner and the staff…
1. Greet people (that goes a long way)
2. Be friendly and courteous. (Putting a smile on your face will also help you and your staff have a great day)
3. Clean rooms from head to toe. (This should be a very high standard for every hotel owner)
4. Stay on top of replenishing the breakfast food. (I know there are ton of people to feed, but if you say free breakfast, make sure there is some breakfast available. Otherwise, don’t offer it)
5. Either take the pictures of the rooms with the fridge and microwave off your site, or put them in every room. (It was extremely disappointing to find out that I had to go pick up a cooler for our drinks and snacks)
6. Fix the things that need to be fixed. This toilet situation is very irritating and I feel that I am at a Motel 6, without the low rates.
Hope this helps!

This is our first stay here. The front desk was really great upon checking in. We were greeted by Charley I believe and he was a complete gentlemen and totally accommodating. When we got to our room it was smaller than we had anticipated and had no fridge. Quite contradictory from the pictures we had seen online. Out room fee was $ 160.92 However it was very clean and smelled fresh. Nice décor, very modern. The second thing we noticed in our room was that it smelled like marijuana. We reported it to the front desk and it was almost laughed at. When we left out room for dinner the entire floor smelled like pot… we mentioned it again to the front desk and the only thing that happened to correct the issue was a walk around the upstairs and a shrug of the shoulders. Not that we have any reservations against the legalization of marijuana but we should be subjected to it in public or have to put up with the smell for 160 dollars. To further… the pool wasn’t open and water is $ 2.00… no Bueno :*(

Considering there was construction taking place during our stay it was a pleasant stay. There are currently remodeling the entire Inn. The new rooms are quiet and with simple modern décor. The is a nice indoor pool and hot tub. Due to it not being in Coer d, Alene itself the rooms are reasonable. I will return again!

Nice and cozy place. Rooms are nice and modern with flat screen tv’s. Not much around to do. But I’d stay here again.