There was a bit of a long line when I got here, so I walked around looking for what I needed — I had a bit of an idea but needed some guidance. After the line whittled down I was greeted by an associate who was very eager to help and showed me to the device I needed, even offered the differences between products and some tips on how to use. Good Radio Shack and the client I was purchasing this item for was very happy with the quality and appeal of the device.