Big Valley Animal Care Center

I always bring my Akita here. She is treated so special and she loves everyone. I can fully recommend the pet boarding and the grooming. I think their prices are reasonable and the dog gets a lot of attention.

Kelly, the groomer, does an excellent job on my dogs! They go in looking like shaggy messes and come out neat, tidy, and smelling great.

I have been taking Sophie, my springer spaniel here for nine years. Over that time, I still see familiar faces, although some change. The newer members of the staff seem as concerned and happy to be there, as the «old timers.» Sophie runs to the door leading to the kennels when I bring her in – so much for missing me. Sophie has lots of allergies, requires medication, can’t get too dirty, needs to be hosed off after play time, has special food. A regular pain! They are so nice to her, they give her meds and playtime (which I pay for, but which keeps her happy and safe.) Boarding your dog is expensive — especially if the people take good care of your pet and give them individual attention. I have always been completely briefed on the cost of our stay in advance. We now have a new springer name Annie (1 yr) and she is a little skittish about going, but is always happy when we pick her up. Both our puppies are known by name, and very well taken care of. Finally, we had them both scheduled for a five day stay after Christmas and over new years. We had to cancel because my whole family came down with the flu. No problem, we were only charged for the night they were there. I am not a shill — this place is GREAT!

We have 2 big dogs and they and their owners love Big Valley’s services and staff.
With allot of experience with kennels throughout the country, Big Valley stands out. We have kenneled our pups at Big Valley at least 40 nights worth, with another 26 nights of stays booked in the future.
For us, it is worth the 20 minute drive to use their services.
You really get a sense of the caring the moment you walk in the door. The staff is very attentive and recalls each pet’s personalities, habits and preferences (and the quirks of their owners, too!). Staff retention seems good, with familiar faces every visit. The dogs seem at ease and are more than willing to leave us behind for their stay.
We also appreciate there is Vet care –if needed– on the same premises. This is very valuable if you have lapsed in your pets vaccinations, etc. It also gives you an additional piece of mind when leaving your pets behind.
Different size kennels, joint kennels, play times and bathing options are available.

Dr. Cable is just the best vet we’ve ever been to; smart, compassionate, and a sense of humor! We so appreciate his real world advice about our two dogs. The dogs have no anxiety going into his beautiful clinic, as they often did at other vets we have taken them to over the years. He has always had great advice for helping us through whatever trouble they get themselves into. Finally we love the connected pet lodge and that we can schedule routine clinic visits and grooming to occur while they are staying at the lodge.

This is truly the only place to take a furry family member when you need pet care. It is not inexpensive, but it is also not nearly as expensive as many places in King County. Our first dog LOVED to visit and each handler knew her immediately upon seeing her — to some people all labs look alike… When our lab died, everyone at the kennel sent their condolences. Our new dog was clearly loved, exercised and well fed when he stayed at Big Valley. We got a full report about his «personality» and they were spot-​on. They «get» dogs and their needs and sometimes funny traits. The same handlers are consistently there each visit. (No turnover means it is probably a good place to work, too!) We have used this service for 10 years and never plan to change.

I will not be returning to this business. If you elect to — take careful notes of the prices and services you agree to when you make your reservation and check your bill CAREFULLY before you allow them to charge anything to your credit card when you’re picking up your dog/​cat/​etc.
I’ve used this service three times and each time I’ve been here — the bill I receive when I pick up my dog does NOT match the quote or services discussed when the reservation is made. Three times is not a mistake in my book — it’s a pattern of conducting business that is, in my opinion, less than ethical.
If they don’t conduct business in an ethical manner — I will not trust them to take care of my dog when I’m away. I’ll be using another kennel in the future. I recommend you use someone else too.

This place is AWESOME! First time I have ever been to a Vet and believed what they told me. Excellent environment, you don’t feel rushed, and my dogs love it. Only one vet (Dr. Cable) so you know who you are getting every time, no guess work. Traditional and Holistic so you get the best of both worlds. I have no complaints.