Block Island Decks & Patios

What a great company! They are HONEST and dedicated to doing their work «by the book!» They will not do shady work. Jim is the by far the best to work with, even when he’s swamped with work. If you want your deck and patio repaired or even built from top to bottom, definitely recommend these guys. 5 Star all the way. If you want cheap work… go elsewhere. They are the best in town.

Block Island Remodeling just finished completing major repairs for significant termite & wood rot damage inside & outside of my house. The job done was outstanding !
Jim Stevenson, the owner, was wonderful to work with. Jim’s such a personable guy. The customer is his #1 priority. I didn’t pay him a cent until the job was completed & I was very happy with the job. Jim wanted everything to be completed just right. The lead carpenter, Jon Huntsman, was a real professional. Jon was thorough & Jon was a perfectionist in the level of his detail to match up the old & the new painted & stained areas. Every day when Jon finished the cleanup was meticulous. Jon always left inside & outside of my house spotless!
I would (and already have) recommend Block Island in an instant. They are the consummate professionals and provide outstanding customer service.

Block Island just finished completing major repairs to our house for extensive termite damage. The job they did was outstanding. Jim came out several weeks ago and gave us an estimate that was not only thorough but very reasonable for the amount of repair our house needed. The repair crew showed up yesterday, on time with all of the materials needed. A day and a half later, our house looks as good as new. All of the repairs were completed professionally and every replaced or patched area painted to match perfectly. Unless you know where they worked I would defy anyone to find the repaired areas. Finally, when they finished, their cleanup left the yard and house spotless!
I would (and already have) recommend Block Island in an instant. They are professional, prompt, competitive in their pricing and provide outstanding customer service.

I went through three estimates and site visits before going with Rick and Block Island. Very punctual and responsive to all email questions and voicemails. Rick was also patient while I went through a couple of other estimates which weren’t very efficient and thus, indirectly made Rick stand out. His pricing was very competitive and though I went with Douglas Fir, the composite option was not outrageously more. Eddie was the on-​site crew lead and they were efficient on a daily basis while working around a curious dog who wanted to know what was going on outside. The old deck was a large lower level and smaller upper level that was old, rotting, and had some termite issues. Block Island tore down and rebuilt in less than two weeks while working around an old concrete slab that had been there forever and putting in new concrete footings for the portion of the deck overlooking the slope. They also installed a small fence on the side of the house. I noted a couple of very small areas of potential concern and Rick reminded me of the two year warranty in case any of those concerns materialized. Very solid work by these guys at a very competitive price with excellent communication throughout.

Block Island removed an existing large, wraparound, cantilevered 25-​year old Douglas Fir deck from the second story of our home, including the substructure, deck boards, and railing, and replaced it with a new deck that has a pressure-​treated substructure, composite (Fiberon Horizon) deck boards, and composite railing with glass inserts. This job took 1 – 2 weeks, with either one or two men on the property for the entire day.
Block Island was one of four companies we engaged to bid on the project, and not only was the price competitive, but the owner, Rick, was by far the most professional and responsive of all of the companies we contacted. He inspired our confidence to spend what is for us, a large sum of saved money (we are fixing up our home as we have the cash, rather than financing), and was very patient with our questions as we changed our minds several times about what we wanted. Although the project started a couple weeks later than originally scheduled (due to our large beam being backordered), Rick stayed in communication and finished the project within the expected parameters. He obviously cares about the quality of the finished product; for example, for this large beam that needed to be special-​ordered, he paid an upcharge for a higher-​quality piece of wood to ensure that we would be happy when it finally arrived, since he couldn’t hand-​pick the piece. He visited the job site approximately every other day to check the progress and make recommendations to the workers. All of the workers were professional and on-​task, and amazingly cleaned up so that you didn’t even know they were there that day. We recommend Rick and his company without hesitation, and would happily use them again and refer them to our friends and neighbors.

Finally after multiple complaints my work if Finally done
Stay away

Horrible carpentry, horrible pricing, and absolutely horrible attitude from Jim; one of the owners.
We recently contracted them to replace some rotting wood around our exterior doors and windows. The work that was completed was not only sub par, but when I made a complaint and requested a meeting at the house, Jim came over and felt it was professional to tell the paying customer that it didn’t matter if they were satisfied with the work; he only did what was on the SOW and was proud of the work his crew did.
Unfortunately, the work that was done was only ¾ of the way complete and pieced together as if an amateur carpenter had done the work. All in all we paid over three thousand dollars to get 25% of the wood on the exterior replaced, and of that 25%, only half was actually replaced. I would not recommend this company to anyone. With the current state of the economy, you can find a more honest company at a fairer price. 2 thumbs way down for this group.

Rick the owner, answered the phone the first time I called. We needed 2 decks, one large, one small, re-​done w/​a waterproofing finish. He came out, gave a bid and told us, we pay nothing until the job is done and we are satisfied. I interviewed 3 others and all were within the same range of pricing. Rick’s guys showed up on time, were thorough and went above and beyond. His drywall contractor, asked if he could clean up some other areas in my garage that needed «help»… did a great job. I’m in the Real Estate business and it’s hard to find honest contractors who under promise and over deliver. LOVED this company. Highly recommend.

This company deserves a 5 star rating. I was driving behind one of their work trucks in Escondido and saw their ad on the back of the truck for roof repair, dry rot repair, etc… I called in and spoke to the owner and he came out to my house to give me an estimate. He was honest and sincere. I needed to have a repair performed on the corner of my patio roof due to dry rot. I’ve had 2 other bids from other companies that both wanted to «replace» what I had. One bid was $ 1600, the other was $ 2000. My roof did not need to be replaced. It needed to be repaired. I hired Block Island Remodeling and when the roofer came out he replaced only the section that was contaminated with dry rot. He pulled back the torch down mat to make sure the dry rot hadn’t spread any further and even had me come up on a ladder to take a look for myself.
I really wanted to personally thank the roofer who did the work and give him a tip, but he left quietly and I never got a chance to thank him. His personality was awesome. He’s got a great attitude, and he’s friendly, and if I was in the roofing business myself, I’d want him to work for me…
I own my own business and I know how important reviews are to customers, that’s why I’m leaving this. I hope my review helps someone. I would be happy to refer this company.
David — Escondido, Ca

Nice crew, pleasant, tidy and professional. We selected based on their BBB rating and bid. The low rating is for customer follow up. They clearly over-​commit. Specifically they came out for a one day job. Once the crew discovered additional work (and materials) were required, the speed in which they bolted to go to another, much larger job was impressive.
Now we have been chasing them for the simple rework bid and to schedule completion for two weeks. Its comforting the (pleasant) construction crew have the financial stability of larger jobs in this current economic climate. However, as the customer, we should not have to contact their staff every few days and request follow up.
Follow up: Finally got a response, they claimed technology based problems. Seriously?
Professional, knowledgeable crew came out and finished the job. Unfortunately, after they left, we discovered they did not complete (albeit a small) portion of the requested work. Whatever. Rather than continue to deal with their scheduling «challenges», we will just DIY.
Bottom line: the work crew does a solid job, pleasant, professional and excellent clean up. Unfortunately the project manager’s lack of consistent follow up, and «scheduling» stall tactics pissed away any solid marks they earned for the above work.
We (and you) would probably be better off selecting another company who want the work and can commit to completing the job promptly.