Dapper Doggery

HIGHLY RECOMMENDED! Never had a better groomer for my Yorkies. Many places will just shave them when matted but Keara takes the time to brush his knots out to leave his fur as long as possible. Great service and atmosphere (family owned-​they even have their personal pets in the office) I’m always pleasantly surprised by my pups new hairstyle! They really know how to style the cut in the best way to accent the breed’s character.

I’ve taken my dog here @ 5 – 6 times, I thought I had gone more. You’d think you’d start to be a «regular» customer. I called and made a same day appointment (they’ve only seen me same day one other time.). My Corgi had a 1:30 appointment. I dropped what I was doing so I could get him there and had him there just before 1:30. I was told he would be ready at 4:30. As I left the store, I said (to all three women working), «Have a good day», none replied a word (so akward).
When I went to pick him up I skipped through traffic, then noticing I was going to be early, I stopped for groceries. I arrived at 4:30 sharp. I walked in and received, «He won’t be ready for another half hour (while refrigerated items sat in my car).
I said, «Can you call me next time knowing you will be late?»
Dapper Doggery, «Sometimes things don’t go as planned.»
I was appalled and almost took my dog right then and there. What kind of smart alex remark is that? How hard would it have been to pick up the phone 30 min-​1hour ahead of time to notify me? You know as a professional service if you are running late and respect others’ time.
I then checked out (25 min late). As I’m sitting ready to pay, the phone rang and the groomer had me wait right in front of her as she took an appointment. I could not believe it. Rudest thing I have EVER felt. I can not belive they can’t see the poor customer service. They lost Shorty and me as customers. I ALWAYS gave a $ 10 tip on top. There goes @ $ 200/​year to the grommer in Penasquitos.

My first experience here, I have nothing negative to say, very clean, no funky odors, nice ladies, Rebecca & Kathy.
In n out in 2 hours, cleaned her up as I requested (her 1^st grooming experience /​mine too) so I wasn’t really sure how to explain how I wanted her trimmed up.
All in all a good experience, I’ll return again.

We have used Dapper Doggery for 8 years. This last experience today was the worst experience I have had. Made appointment to take my dog at noon. He wasn’t ready until 5 at night. They took other dogs that came in after mine because they payed more. My dog was in a cage most of the time. He is 100 lb golden retriever. So much for being a loyal customer.

The old lady who is the owner did our dogs wash.
She’s nice and is affordable and quick.
She did switch up the price on me but only by $ 2 .
Our sweet min pin looks and smells amazing.

The Dapper Doggery is an awesome place! It’s quaint, old-​fashioned, and prices are very reasonable. I’ve been a loyal customer for 20 years, and I would recommend it to anyone. Our dog Rudy is always in great hands here, and he leaves the shop looking adorable every time (especially in his scarves). The groomers at Dapper Doggery really care about animals and it shows.

I am only giving this place a three-​star (have yet to convince me of its true worthiness) for two reasons, and two reasons only. It’s walking distance from my place and they take away the doggie smell.
This is a small establishment located on the corner of Pomerado and Oak Knoll Road. Not the neatest either but I guess it’s what you can expect when you’re grooming and trimming little and big poochies.
However, the trimming of the nails, DON’T! Not from here. I took Skipper for his regular bath and nail trimming. In fact, it was his second visit and I really have to kick myself in my derrière (somebody check my spelling, please)…what the heck… ass…because I told myself no more nail trimming from this place. Well, I forgot to say no when asked what Skip’ needed. Needless to say, he smelled great, cute bandanna, but his nails looked (look) awful. I had to pull loose nail skin on a few toes. TMI? That should tell you something then.
The price is right and location is key. But, think twice of your pet’s needs and do a little bit more research for better spa places before giving this place a try.
All they really need to do is learn how to give a proper pedicure on an animal. However, if you can’t do it right, just don’t offer the service.
I’m just sayin’.

Robin has been doing my little dog Annie for about two years now. She use to work at another shop then last year moved to The Dapper Doggery in Poway which is great b/​c it’s closer to my house. Robin does a great job, I highly recommend her. Normally Annie tangled hair (yes I know I need to brush her more), and Robin make her look pretty again. She also gives me tips on how to keep her hair from getting tangled. Also the price is right

5 stars=100 point=A
1. brought bondi (our dog) in to get a price on dog grooming– talked to
owner she looked at bondi said $ 45.00
2. asked the owner if they take charge –said yes
3. brought bondi in thursday for grooming-​picked up 4 hours later
he is soooo beautiful and soft.
4. start to pay in cash –and now i am TOLD $ 56.00 WHAT! i say the
owner said $ 45., the employee said the owner was to say between
$ 45 & $ 55 — after several words back and fourth pulled out the charge
card, now the employee says we add a 3% charge to use (which i
believe is against the master/​visa card rules).
5. friday petting bondi noticed (felt) a large cut under his neck!(sizeof a soda can top)\
VERY DISSATISFIED

I brought my dog in here for self grooming/​cleaning and the place was in really poor shape. Now as a groomer I have no idea what skills they have BUT when you open up the back end of your shop for people to pay to use their facilities then you better have some care and prepare it.
This place was just DIRTY. I asked for simple things like soap. It was then «mixed» for me after two personal phone calls as my dog waited in a dirty tub with a rusted chain around its neck. I then made the request for tools to scrub and comb the dog. I was told, «I guess we can loan you something?» Huh, what am I paying $ 12 for? Some water downed soap, a dirty tub, rusted chain and your water? Uh, you need to provide TOOLS as part of the service in a dog wash facility. I was then handed ONE small and dirty towel to dry my dog off with. What the hell people? If I am paying to wash my dog in your place versus mine then make it comfortable and less intrusive then my own home. Or I will not be paying you $ 12 for a tub that is not even clean. Also, please clean up the dog hair EVERYWHERE… if I am coming into the back of your shop then you have to be prepared for us to expect it to be tidy and service useful.
Not sure what motivated this place to begin to allow for self cleaning BUT if they continue to carry it on as a way to offset lost revenues then they should go look at other places such as Noah’s Ark…

I nearly cried when I picked up my little bear from his grooming appointment.
The good kind of tears.
‘Oh! You look so handsome and smell so good! Mommy loves her handsome little bear so much!’ (note: I only talk about myself in the third person to my dog)
They really did a wonderful job. We’ll definitely be back!