The Door and Window Store

Love love love my new windows! Soc was great to work with and did such a nice job installing my new windows. Before my bedroom was 78 degree’s in the summer and now it is 74 like the rest of the house. I highly recomend the Door & Window store. Thank you very much!

Being a past customer of the door and window store I received a telephone call from «sok» an employee at door and window store. He began to question me if I had written a review about them here on Unilocal.I had no idea what he was talking about or what Unilocal was. He seemed angry at me for writing a bad review of his company. I felt rather intimidated by his phone call !
I decided to see what the heck he was talking about and read the review he was so angry about. I only found one other review on his company. After carefully reading it I can only say that I would somewhat concur with the first review.
My situation was similar in some ways. I had the door and window store supply doors to a house I was remodeling in Prescott 3 or 4 years ago. They delivered the doors when I noticed some minor mistakes. Sok came to my house and fixed without any problems. So far so good !
I had the door and window store prehang a set of front doors for the same house. They completed the doors in a timely manner and I installed the unit in my house. A short time later I observed that they had installed the doors in reverse. I called to them and told them the situation. I was told it was not a big deal and they would fix it. Well not so easy for me it turned out to be.
I ended up removing the doors myself, temporally securing the open doorway and driving the doors all the way to Los Angeles for the manufacture to properly switch the glass to the correct their mistake. I even paid half of the bill for repairs and absorbed the transportation costs to LA and back. I thought I was being more than fair.
Fast forward to 2013, I called door and window store for some doors on a flip house I was doing. They never bothered to show up to take measurements of give an estimate. After repeated calls to them, Sok called and told me that he lost money on my last job and he did not want to do the new work .
OK, I know when and where my business isn’t wanted !
By the way the doors installed 3 or 4 years ago are starting to de laminate in some areas. Don’t think I’ll call them.
I think I was most uncomfortable with the phone call from them and manner of intimidation used over the Unilocal review. Nobody should be treated with that type of behavior for writing a review whether one wrote it or not ! Shame on them