No complaints about the medical staff. They’re friendly and a credit to the medical profession. Office staff is a completely different story. Terribly slow and incompetent when it comes to handling paperwork, and the receptionist seemed ill informed of their own policies.
Douglas K.
Place rating: 1 Mount Vernon, VA
I had been going to Dr. Brooks for several years now and have watched his practice and his attitude toward patients get worse each year his practice grew. If you want a doctor and health care provider that makes you feel like he truly cares, listens and respects you and your family needs, this Assembly Line Health Care Provider ISNOT the place to put your trust. When I took the time to address my concerns with Dr. Brooks and his Office Manager, their response was unapologetic and rude. There is NO customer service what so ever at this office. Almost a cocky/entitled feeling from Dr. Brooks and his office staff… and a «cocky doctor» is the last person I want practicing medicine on me and my family. Dr. Brooks and Calvert Family Practice are just too busy these days«herding» patients in and out… to make the right call on your health care these days. Stay far away from this Health Care Provider. YIKES !!!
Rob H.
Place rating: 4 Chesapeake Beach, MD
The doctors and the staff here are really good. They’ve taken care of my entire family for the past few years.