I just wanted to write a quick review. Last night. I had a gentleman named mark cut some glass for me. Unfortunately I did not get done with my job until 8:30 and my request caused him to finish after 9. Not only did he do a great job. But he made sure it was done with perfection and each piece cut was protected. Everyone there was great. I was so great full that I even offered him a tip. But he had refused. And asked me to write a review instead for the store. I know how important these review are, working in retail myself. If all of your employees are like Mark then I can only see success for the Lpwes at west Windsor. Thank you T Pruett
Vette Z.
Place rating: 1 Princeton Junction, NJ
On Saturday, 1÷9÷16, I had a Lowes Rep out to the house for a quote on vinyl siding installation. He said that there were minimums but he didn’t know what they were. He said he’d have the quote to me by the following Tuesday. I called him on Wednesday asking about the status of the quote and he said he’d send it shortly. Today is Friday, 1÷15÷16, & I never received a quote or explanation. I’m very dissatisfied with Lowes & would not recommend them.
Addy N.
Place rating: 1 North Brunswick, NJ
If there was an option to rate negative, this store would take the cake. Some of the store staff are unhelpful, driven by stereotypes, and extraordinarily rude to customers. Not difficult to spot these gems. Many reviews here on Unilocal say it, so be informed. If you have to deal with a Jerome at Customer Service you will realize how bad it can get. Not that some other staffers are more professional, just that Jerome sets a benchmark. And the store manager was not traceable when we wanted to bring this to his attention. After a couple of tries in reaching the manager, we gave-up. It seemed like the rot is top-down. I rate this store as the WORST among the Lowes I have visited in NJ. No more $$s to be spent here. I will not be surprised if this store is in the Red already for the business it does despite the West Windsor location.
Michael L.
Place rating: 1 Princeton, NJ
Lowes can discount because they hire very incapable people. If you have lots of time and little money and don’t mind several phone calls and aggravation then this is the store for you.
Gerald S.
Place rating: 3 Newtown, PA
Seen one Lowe’s, you’ve seen ‘em all. They certainly have most of the things the home/office do-it-yourselfer could search for, but knowing some of their HR policies puts a damper on the thrill of walking into a cavernous warehouse to buy a few screws. Yes. They have it, and the prices are reasonable, but ask a few workers about how they are treated when injured on the job, and another story emerges. Given that reality, I go to Lowe’s only as a last resort. As it should be.
D Y.
Place rating: 1 PRINCETON JCT, NJ
Tried to return a dehumidifier that leaked water and caused hardwood floor damage but ran into the rudest«manager». First a female work refused my return saying it passing 30 days but the post return policies only says that for major appliances but nowhere saying dehumidifier is major appliance. I asked that and she couldn’t answer so I asked for a manager. A couple of minutes later, this guy named Shown jumped in and plainly refused my return. He didn’t even ask why I wanted to return it. When I asked if he was really a manager, he admitted he was the manager for plumbing department. When an appliance belonged to plumbing! Never saw a person having the worse attitude! Just spoke Lowes customer care representative, dehumidifier is not a major appliance and it should have a 90 day return policy!
C M.
Place rating: 5 Princeton, NJ
Thanks Unilocal.I have not only checked in here at least a dozen times this year, but wrote reviews. Why you’re killing my reviews is beyond me. They improved measurably over the past few years, from customer service worse than sexist Home Depot to pleasant & helpful, even to females.
Luddy S.
Place rating: 1 Freehold, NJ
The store manager Franc is a total bully and very unprofessional. I waited for 20 mins in appliances while employees cruised by me like I was invisible.
Craig K.
Place rating: 2 Princeton, NJ
Poor stocking. Rude people. Difficult to get in and out of because it’s North Route 1.