Siyu Spa

This place was a great find! I called to make an appointment and told her about a Groupon ticket online. The receptionist said they would honor the price without the coupon and scheduled me for the next day. The massage was awesome. Just the right strength! The best deal I could find for hot stone, they’re about $ 30 cheaper than other options. Ill definitely be back

I have been here a handful of times and it has gone from 2ish stars to 4 for me.
I first came here on a Groupon and was bothered by the whole open door and also the face massage thing. I could hear the phone ring, people talking, and could smell someone’s lunch. It was all very distracting, but I had bought a few so I had to come back to just hope for the best.
I guess they had read complaints about those things because the next time I came, my door was closed and the masseuse asked if I wanted a face massage and went to wash her hands first.
I’ve come a few times now, on and off Groupons, and think they are great. I often come after the gym so my muscles are very tight at first, but I always feel a world of difference after.
Not quite a 5 because they still have to leave the room for the hot stones and sometimes have a quick chat out there. It’s only about a minute but is a little disruptive for the mood. Also, the ambience could be improved. Sometimes there’s no music so I can hear the cars passing. Also, maybe some aromatherapy scents might be a nice touch.
Overall, I’ve been to a few places since moving down here and I always come back.

Whichever masseuse I had spoke not one word of English which was a problem considering she didn’t realize when I was trying to move because I was hurting or when I told her the stone was too hot (she took two hot stones and moved one around which was fine but the other one she left sitting on my back and it was just burning my skin! And I love the heat usually). She kept kneeling on the table and sat on my hair, then sat on my leg and when I went to move she didn’t even adjust or act any differently. The massage itself was way too rough and the rate of her strokes on my back were so fast I felt like I was being jostled. It was the furthest thing from relaxing. She also leaned her elbow on my actual spine /​vertebrae not the muscle, which killed. I left more stressed and in pain. My boyfriend said his was good though so maybe it was just the girl I got. I won’t be going back.

There’s a BIG problem communicating with the staff here. They don’t speak English very well. I had an appointment with my fiancé. We waited 25 minutes before being called. We had a Groupon but was still charged for an extra massage AND was asked for a tip! I wasn’t going to give a tip at all since I had such a bad experience. Needless to
Say we won’t be going back.

I’ve been to a number of other day spas, and Siyu Spa was an unprofessional and uncomfortable experience from making the appointment until I left the door. The massage itself was 70% fine, which is the only reason I’ll give two stars.
I purchased the groupon and tried to call about a month ahead to make an appointment. When I called to try and schedule a Swedish massage, the receptionist didn’t speak English very well so it was difficult to communicate. Usually that isn’t a problem, but once she understood I was trying to make an appointment a few weeks in advance, she hung up the phone without a word. Needless to say, I was shocked by the rude and abrupt end to my phone call. I would never have stepped foot into that spa after that, but I already purchased the groupon, so I needed to redeem the voucher.
Finally, the day I had planned for my appointment, I called the morning of and scheduled a same day massage. When I arrived at the spa, my masseuse immediately greeted me and shuffled me into a room. This was when I found the communication to be problematic again. She ushered me into a room and was speaking to me in another language so I felt a bit rushed, confused, and uncomfortable, which are not the ideal feelings to begin a massage with.
A few more uncomfortable and unusual notes during the massage… The door was left open to my room. When I asked if it could be closed for privacy, again the communication barrier meant she didn’t understand my request and ignored it. She only partially closed the door when other customers were heard entering the spa. When pressure was too much or I felt uncomfortable during some points in the massage and voiced these concerns, the masseuse didn’t understand or adjust. During the massage, she also massages your head and face with lotion, which was just unexpected, so I wish this unusual part of the massage was explained to me beforehand. It seemed a bit unsanitary to me to massage my face after massaging other parts of my body. Overall, I wasn’t able to fully relax during the massage for all these reasons. One positive, hot stones were used as a bonus.
Finally, at the end of the spa, I showed my groupon voucher on my phone. Then the receptionist said there was also a $ 3 tax that was in addition to the groupon. Fine. I tipped my masseuse and was about to be on my way, but then the receptionist and masseuse both demanded a larger tip, saying it was mandatory. I think it’s unfair to pressure a customer for a larger tip, especially because I wasn’t exactly pleased with my experience. Left me with a queasy feeling as I walked out.
I do not recommend and I will never go back.

Nice place, I called for a same day appointment and it was available :) and they do take walkins as well. I got there and was asked to remove my shoes and then was directed into my massage room. It was small and cozy. It had all the essentials there. The only weird thing was that the door was kept open and the soothing music was coming from one main area in the waiting area instead of having a small speaker In the room. The lady also had conversation with a coworker while massaging me and also picked up a phone call during my massage too. And it’s the only reason why I’m not giving them 5 stars. Besides that the deep tissue massage was amazzzzzzzzzing. She did a great job getting all the knots out of my back, she asked if I was ok with the pressure and adjusted to which ever my preference was. She massaged my head and face which I’ve never received in any other massage place before. They also use the hot stones after the massage. And it was only $ 50 for the hour massage. I will be going back.