Nendels Inn

We are in town to visit my kids at WSU. The place is clean not new but clean. Our mattress was awesome very comfy. The air conditioner was a little loud but it didn’t run all night and freeze us out. Overall happy… I came to visit my kids not stay in my hotel

SAD SAD SAD, The only way that this place stays in biz is their location next to WSU. The place could put mats on the floor and they will still get their $ 200/​night. The staff can care less about the customer needs, they have you by the balls. Rooms have that «just been used looked’. Wrinkled everything. Who can you complain to the Pullman Hotel police? This place will continue to be a draw due to location, unless they find harmful mold.(did not think to check for that since everything else sucked). It will remain open. Try to ask for extra towels… LOL If someone answers the phone. Call early and make reservations at Idaho Inn in Moscow now. Here comes mothers weekend around the corner mid-​April. I would hope more people complain about this place. Good Luck if you are stuck… I doubt the owners care about their reviews. Location location location the owners can give a damn about customer service.
Never again but there is another sucker that will take my place.

Don’t do it. Drive to Lewiston if you have to. The showers are the deciding factor for me: scalding hot if you are up at 5:30 (according to my wife), freezing cold for everyone else. Staying here for Dad’s Weekend and really all I want is to be able to clean up to go to brunch with my daughter. I’ve done a lot of backpacking and I’m used to washing in mountain streams, but I didn’t think I would have to pay for the «privilege». Also all the other reviews are accurate: thin walls, bad beds, horrible breakfast, uncaring staff. Stay away.

Horrible mattresses that the staff will claim are new. But they are Salvation Army recycled. If you complain, it’s a waste of time. Friendly staff until you mention an issue. Tight parking. Pretty much a dump. But you get what you pay for.

This place is kind of a joke. Unfortunately there is no place to stay in Pullman on busy weekends and you just have to take what you can get. This place definitely charges a premium on busy weekends. For example: we came over for the thursday night football game and I was curious to see how much it would cost if I just wanted to stay one night it would be over $ 100, but the second night which was a non-​peak night was only $ 80. In total our 2 night stay was over $ 275. So the average rate is $ 80 but they jack it way up where there are events.
This place is a motel and it is old and decrepit. Just walking up the stairs into the B building, some of them are cracked and you think they are about to give out any second. The hallway smells like an old dorm or God knows what… We walked into our room to see a light blue sink that stands about knee height… I am only 5’4″… and maroon carpets. The furniture also hasn’t been updated since 1975 and the beds are AWFUL. I woke up with the worse back pain ever. My BF woke up so sore that he had to ask me if he got into a fight last night LOL. No dear, just with the mattress.
There was no mini fridge in our room, not even a mini-​mini fridge like the other reviewer said. Luckily we had a cooler of our own. The room is not outfitted for the modern age because there is not a single plug in to be found that isn’t blocked by a giant piece of furniture ie: TV/​bed/​vanity. The only plug ins are in the bathroom and they are functioning at half power at most.
The walls are PAPER thin. I could hear people stumbling in all night. Yes the were loud, but we are half way down the hall from the entrance and I am pretty sure I could hear the people 3 doors down and below us.
The shower was not a bath which I am actually ok with. Water pressure in the shower totally sucks. And like the other reviewer said sometimes the only water available is HOT or SCALDING HOT. The toilet barely flushes, there is no pressure you have to hold down the handle the whole time to get it to go down.
Our friends had stayed here before and they were telling us watch out for the brown water. Yikes. One of the windows doesn’t have a screen on it the other one does…
Overall this place is just warn down. I could go on and on about the other things I have seen in this place, like the uselessly slow WIFI or the fact that I felt the need to check for bed bugs when we first walked in (didn’t find any luckily although my skin was crawling all night I could hardly sleep, maybe it was just the scratchy sheets…)
Really the only positive thing I can say about this place is that the heat was on when we got in the room and that was really nice so it wasn’t freezing. Oh and the smoke detector battery was beeping because it was dead. So we told them on our way out for the day and they did fix it right away and cleaned up the room even though we didn’t request it. So I will give them and extra star for that — and I am being really generous here.
Never ever would I stay here again unless I absolutely had no other choice.
Nendel’s its time for a remodel. Actually just tear damn place down and start over. You charge and arm and a leg to stay here I think you can afford it, you are just being cheap.

Awful. Filthy and dirty. The lampshades were tattered and torn. The toilet had a disgusting black ring in it. That is only part of it. Avoid this place at all costs. Stayed during graduation weekend so we paid top dollar. We were quoted one price (three times and booked on that price) and charged another. When we called to correct it the woman became aggressive and essentially said too bad. I suggest booking early on AND SOMEWHERE ELSE. Rude staff and filthy rooms shouldn’t be rewarded with more patronage.

Like everyone else, when I was growing up my mom told me if I had nothing good to say, don’t say anything at all.
I’m breaking her rule… because I have nothing good to say about this place.
My story starts on June 22, when I gave up on another nearby motel’s reservation system and came here (in person) to reserve 4 rooms for a weekend in October. This went smoothly enough… the lady took my name, put it all in the computer along with my credit card information to guarantee it, and gave me a confirmation number. The whole time, her yappy little rat dog barked at me in the lobby, while she seemed unaware it was happening. This would have been less irritating if it had taken her less than 15 minutes to program in a reservation.
Cut to September 27, a mere 8 days before my reservation. I get home from work and there’s a message on my phone saying that there’s a problem with my credit card and if I don’t call back, my reservations will be cancelled. The message was left at 9:30 AM. Knowing that there’s virtually no chance of finding one available room in Pullman at this point, much less 4, I call immediately. The guy who answers the phone says no problem, confirms my reservation is in the computer. Doesn’t know anything about a credit card problem, but he’ll talk to the manager and give me a call back in a few minutes. I wait an hour before I start calling back. A dozen calls between 7:30 and 10 PM, with no answer at all. I try again in the morning at 7:30 and finally get the manager… who promptly tells me that my reservation was cancelled the day before, claiming she tried running my card on the 20^th, and that it was declined repeatedly. That she and her staff called me several times and I never called back. Why, or what, she was trying to charge me more than 2 weeks before my reservation, I don’t know.
With the slightest effort, I confirmed both claims to be totally false. My credit card statement showed that on the 20^th, and on each day after, there was more than enough room under the limit to charge the entire balance. My caller ID box — on both of my phones — not only showed no messages, but not a single call from any Pullman number or any number that I did not recognize. I’ll likely complain to the area BBB over this.
I ended up managing to get 2 rooms back at Nendels, in spite of my desire to shut them out completely. I only got one other room at another local motel, and could not recover the 4^th room, which left one person in my group forced to stay in Moscow, 10 miles away.
I did not stay at Nendels myself, letting my friends take the larger rooms here while I stayed in a small closet at another motel. Besides, I had what I felt was a legitimate desire to punch the manager in the face, so thought I should be somewhere else. Here’s what I learned in visiting though:
The beds were uncomfortable, and some of the pillows had an odd smell… something between mildew and stale beer. The water was either cold or scalding hot, with very little in between, and the knob on the sink was broken, making it tough to adjust. It was noisy — both traffic noise and other guests who were pretty much allowed to carry on all night. The legally required rate card on the back of the door, and emergency instructions, were absent, which allowed them to charge ridiculous rates ($ 125/​night plus tax, 2 night minimum) for a bad hotel. Parking was a nightmare in their tiny lot, which they share with the adjacent restaurant. The mini-​fridge in both rooms was barely functional, and was actually a mini-​mini-​fridge, only big enough for about a six pack, and the microwaves were dirty. The tubs had hair in them. Some of the towels were stained and looked dirty.
Overall, a bad, overpriced motel. It looks fine from the street with their new siding, but it’s putting a dress on a pig. Not a penny has been invested in the interior of the place, and the management make no effort at all. Don’t ever stay here.