STS Tire & Auto Centers – Quakertown

Tim was gracious enough to squeeze us in for 2 different cars on a Saturday after I called first thing Saturday morning. My hubs had a slow leak in his tire and I needed an alignment. They were fast and fair. Much thanks!

Eric has always been exceptionally professional & helpful to our family. I have to share that one night our baby and I were trapped in a major intersection when my car just turned out. I was terrified we’d be hit and was scrambling to unhook babyseat and run from car. I knew no one in town and in my panic I called STS hoping someone could tell me how to restart it. Eric went above & beyond anything he had to do for me and called a local tow company for me and helped me explain where I was to police. He could have just said he can’t help, but he went that extra mile.
also, I was at their shop getting my car Inspected and worker had closed a convertibles hood and the glass accidentally broke. Eric came out and spoke to customer privately and took full responsibility for it happening in his shop and took care of ordering a new window & installing it for that customer. All of us in the lobby were so impressed with the immediate response & taking responsibility and making it right immediately! That was so impressive. No excuses, no pointing fingers… just GREAT CUSTOMER SERVICE. I tell everyone about STS and Eric just being a solid, honest everyday good guy and a true professional. Rare to find good honest people these days.

I get my oil changes and yearly inspection done at this location. The customer service is excellent.

I know some people don’t like taking their cars to «quick service» stations — this one is the best though! The manager Eric is always friendly and takes time to explain what work the car needs. The guys get our cars (a 00 ford and a 97 caddy) in and out of here quickly. We even left a local dealership once and brought our service here instead for brakes, knowing we would be taken care of at sts better. I highly recommend them for your vehicle maintenance!