Labadee Manoir

Labadee is a Haitian restaurant I’ve known for years and still have yet to attend a party at. Idk, Haitian parties are different. The age bracket’s are usually a little off haha!
I frequent here mainly for the food. I can only speak on the griot. It is seasoned and spiced lovely! My only issue is when calling in to place an order, you can’t come inside and wait due to there being a party going on. Be sure to have exact change on your because that means the bartender (or whomever) has to go back to the register to get change.

My first time going there after my friend told me the food was good… which I must say it was. When I first walked in the place it was gloomy and dark and I thought, if I wasn’t so desperate i’d run. There was only 3 people there. Nevertheless, I ordered the food and it took way too long. The reason I gave it a 4 star is because it was good but I would have to place the order way before even being hungry and then call again to make sure the food was waiting for me @ curbside. I had the conch and that’s how one knows haitian food is good is if the conch passed the test. The only thing is the gravy was not thick enough. It would’ve gotte a five star if the service was up to par.

Best Haitian Food on queens ! Service may not be up to par, but the food is never short of delicious!!!

I’m surprised this place is not closed for violations.
1. There was no heating ventilations in the vicinity. It’s gets hot and I’m not talking about the regular sweat. I’m talking about when pull on your dress and sweat pours out hot.
2.The one bathroom concept is a joke. You can not be a sophisticated hall/​lounge when 150 people come in and there is only one bathroom for both sexes. Urine on the seats and pads on the trash.
3. Overcrowded. I’m claustrophobic so the thought of me not being able to touch my phone without touching ten people, creeps me out.
4. The target audience consists of 30 – 60 and sometimes 20 year-​old men. To be only asked to dance by men that probably went to the same school as my mother is Haiti was intriguing.
What could make me go back: Overall, the place just needs to focus on the décor, and the overall experience of the customer.

While visiting relatives in New York a few weeks ago, this place was recommended to me for Haitian food and I decided to check it out. We went on a Saturday evening, and the first thing we noticed was that the only other patrons were two people sitting at the bar while waiting for their takeout orders. The ambiance was so-​so, and we decided to order our food «to go» as well. The gentleman who took our order wrote nothing down, and it took at least 4 or 5 times for him to get it right. We sat at a table and noticed the table cloth had food stains that were clearly visible. We waited for quite some time only to be given the wrong order, and it took several more minutes to get the correct one. When we we arrived at home, much to our delight, the food was excellent. In summary, I would say the food is 4-​stars and the service is 1-​star. I recommend Labadee Manoir for takeout only, and make sure you place your order via telephone at least 45 minutes in advance.

I waited one hour for food on a Saturday night.
Never order food from here. The hospitality is awful and I seriously suggest a new manager as well as hospitality training. The staff is unprofessional and lacked basic skills to greet customers.
Although the food was good the staff needs a Ltd of professional training.
Also while waiting for food the waitress cleaned the Flor with a dirty mop… YES SHE DID!!!
The worst and I will no longer purchase anything from here.
I like this place I just highly suggest they get better management.
Customer Service… o
Hospitality…0
Cleanliness. …o

In supporting of Caribbean businesses, my friend introduced me to this venue «Labadee». Some positives experiences: accessible parking, short line, delicious accra however, a bit pricey. A dollar a piece «overpriced». The cover price was reasonable. The negatives: rude and inexperienced waitress, inexperienced bartenders, and moldy smell. To top off my «WONDERFULL» experience, the toilet was not functioning. My girlfriend had to use the dirty plunger placed along side of the toilet. WTF! I guess this is the norm. Who the heck keeps a plunger next to a toilet in a business establishment? I guess her MASTERS degree in education was put to test on being a plumber. SMFH! My girlfriend spoke to the owner and he had the audacity to, thank her for her plumbing skills. Really MF! He was not apologetic at all for the bathroom nor mentioned of an action plan to resolve the matter. My CARIBBEAN people, I LOVE YOU AND I WANT TO SUPPORT YOUR BUSINESSES however, you need to do better!

Love the food, well season… call ahead to place your order! Con: the servers have attitudes!

OK so the food here gets 4 stars but the service gets one star. The food is consistently good, unlike other Haitian restaurants I’ve been to the food at Labadee is always good. However the service is also very consistent — consistently BAD. You will have to flag someone down to simply take your order and the waiters seem to not be training in customer service and experience at all. Furthermore, the last time I went there, there was no heating. It is definitely not somewhere you go to eat to have a nice experience, but again the food is good quality and nice portions. The Friday night party is pretty good.

Great place to order food if You decide not to Cook. As long as you place your order 45 minutes before pick up you should be fine, otherwise it will not work out to your benefit. Made the wrong decision when I chose to eat in, My God the service is so lousy. It took the waitress over 30 minutes to come to my table and asked if I was ready to order. Now That s annoying, to make matters worse, after ordering I had to wait another half hour to get my appetizer and my entrée at the same time. That is totally unacceptable, they get a 3 stars because the food is tasty, so I will keep on ordering for take out because no one has this kind of time to waste unless you re retired and have ample time to waste I surely don t.

street parking is fine if u go when school is out. i dont care for the service at all, but their chefs save them. i love their food, specifically the tassot, legumes, and lambi entrees. i dont like that the prices of the dishes increase when events are happening. the bar selection is decent. the bathroom needs to be serviced during events. they work w pep boys across the street so patrons can use their parking lot during events. the last i checked, the night events were fri: zouk, sat: konpa, and sun: spanish and konpa. jackets were required for sun night, but that was years ago… not sure now

Came in and no one wanted to take my order. When the young lady finally decided to take my order, se said that she had to go and advised someone else to get the order once its done. 45 mins later she’s still standing there talking to someone else and forgets to put in the order. Bad customer service, sat here for an hour. They only decided to speak to me once I started heading out of the door. I’ve had the food here before, however I’ve never had luck with their customer service. Even folks who called in their orders where not pleased.

Came here on a Saturday night, after a dinner when I let my haitian friend talked me into coming to dance konpa and meet some haitian ladies haha.
Paid $ 10 at the door, came in, dj was playing some really good music. Unfortunately it was kind of dead here. After my friend did some «parlaying» with some other Haitian patrons, we found out everyone was at a Haitian party in Brooklyn. The crowd here were older, maybe 35 and up, and mostly all with dates. So needless to say O walked away with no numbers that night.
But the atmosphere was nice, dance floor big enough for when the night is poppin, bartenders were mixing drinks strong, prices were decent. On a busier night I will def come back, even earlier to try out the food since the kitchen opened until about 2a.

The food is goooood I have been there at least 4 times. Only because I live 2 hours away from the restaurant. Every dish I tried has been excellent. I have never been let down. You want great haitian food, this is the place. Service was a little slow but worth the wait.