Earlier this spring, I hired McInnis Videography for a commercial project that was of great importance to my business and one client in particular. It was a bit of a risk, hiring someone from across the country. Yet right from the start, owner Phil McInnis earned my trust and respect. He quickly showed himself to be knowledgeable, caring, responsive and reliable — always asking the right questions, presenting options, and bringing ideas to the table that truly enhanced the final product. Anytime I had a question or concern, Phil was just an email or quick phone call away. The day before my project, Phil took time to meet me at the site to assess the conditions of the training room where we would be filming. The morning of the project, he showed up early and went about getting set up, which allowed me to focus on my own work. He and his business partner handled every detail professionally and unobtrusively. Ultimately, Phil took a four-hour training and boiled it down to a 30-minute salable DVD — all through the lengthy editing process, Phil went above and beyond to look after every detail and to make sure I was pleased with the final result. I am now wrapping up my second project with Phil, and gearing up for a third. It takes a lot to exceed my expectations, but McInnis Videography has done just that. It’s an honor to know Phil and to give his work my highest recommendation.