Avanti Salon

I have been coming to Dawn for years. She always give a great cut and excellent color. I color my hair red which can be tricky but it is always fantastic.

Just got back from having Katie color my botched at home dye job. She is absolutely AMAZING! I had brass blonde hair that needed to be lightened to ash blonde. She took the time to explain what she was going to do and the results were exactly what I wanted. She’s an amazing colorist and I highly recommend her to anything wanting to fix their color or change it. She also suggested where I can get color to touch up my roots myself. Such a plus! I will definitely be back to have her cut my hair and put in more highlights. Thanks Katie!

You need to know the truth, and here it is, this salon DESTROYED my hair. Not only did they destroy my hair, but they refused to reimburse me for the mistakes they made. I want you to know that I am writing this review to help you and I don’t want anyone else to have to experience what I did. Please do yourself a favor and go to a salon that is actually professional in their line of work.
I had beautiful long brown hair, but I’d had it my whole life and wanted to try something new and different for a change, something that would make me feel incredibly sexy. So I decided to go blonde. When I called this salon to schedule the appointment I explained to the receptionist on the phone exactly what I wanted and the condition my hair was currently in.
So on the day of the appointment I drove the half hour drive to this salon and spoke with the stylist. When I told her what I wanted she said she didn’t have enough time to do what I wanted that day and that I would have to reschedule, AFTER I HAD ALREADY DRIVEN THERE?! I actually tried to just be polite and accommodating, so I agreed to reschedule. I also explained to her exactly what I wanted while I was there.
I even told her I knew my hair was very dark and that it might take multiple sessions for me to get it as light as I wanted, but that I was okay with that. She said I didn’t need multiple sessions though and that she could do it in one.
The day she did my hair was one of the worst days of my life, and that is not an exaggeration. I got to the salon when it opened on the day of a snow storm. I was there on time, my stylist was over a half hour late. Then she started the process that would severely damage my hair. In her mind, her only goal was to get me as light as she could as fast as she could. She did not take into consideration the condition of my hair or what the process would do to it.
She stripped my hair. These chemicals were left on for such a long time that the damage was irreparable. I had dry damaged over processed bleached hair. And since I’d had some highlights in my hair before she started this process, my roots were darker. So she bleached my roots. They were still darker than the rest of my hair. So she put more bleach on them. They were STILL darker. Then she put the weakest toner on it that she could because she didn’t want to make my hair any darker. Finally, she blew it dry and spun me around to face the mirror. The result was scary. I could have been in a horror movie. My hair was yellow with bright orange roots. It was, as my friend said, blonde gone wrong! I thought she would offer to fix this for me or tell me that she didn’t have time to finish so I needed to make another appointment to fix it. But they were closing now and she was in a hurry to get me out of there, so she charged me and rushed me out the door.
Oh, and when she charged me, she told me the cost was going to be $ 550. The original estimate she gave me for all of this was $ 300. Yes, she charged me almost double her estimate. I walked to my car in 3 feet of snow through the parking lot, locked myself in it, and just started crying. I never cry in public, but this was just too much. The experience was actually so traumatic that I had gone into shock and started having an anxiety attack.
The next day I called the salon and asked to speak with the manager. Long story short, this went back and forth for a while. I kept trying to get a hold of the manager but she «conveniently» was never there when I called. I said I wanted to meet with her in person about this so I could really explain what happened. The manager finally called me and left me a nasty message telling me she couldn’t give me my money back because I didn’t give them a chance to fix my hair.
I’m sorry, WHAT?! Why would I let the same salon that destroyed my hair even TOUCH it again?! I’m not a moron. I disputed the charges with my credit card company, reopening this case 3 times. Finally though, I just can’t do it anymore. I’m so sick of it. I know I deserve my money back because I didn’t get what I paid for and have had to spend hundreds of dollars on top of that trying to fix the damage they did to my hair. But I have come to terms with the fact that this salon is greedy and just wants to make as much money as possible. I have accepted the fact that this salon is never going to make things right with me.
And that is why I’m writing this review, to make things right. You deserve to know the truth. You deserve to know that this salon is not on the customer’s side and could care less about your satisfaction as long as they are getting $$ in their pocket.
What’s even more is you deserve to know that this salon doesn’t care about the quality of their work and is perfectly fine over charging you and letting you walk out with a really bad and poorly done hair job.
DO NOT GO HERE!

You should ask for Lee Rivera. She takes everything in to consideration, your face shape, hair type, skin color. She is great.

Love this Salon!
I used to go and see Sharon but she left. I am really trying to find her. If anyone can provide me with her last name that will be great!

I’ve been going to Avanti for many years (if you count the years I went to the Allendale salon that bought it — since 1989). Wonderful staff, excellent quality and reasonable prices keep me (and my mom) coming back year after year.