McDonald’s

Love this McDonald’s ! The food is always good and their customer service is friendly. Cleanliness is perfect and it’s much much much more calmer than the one on folsom boulevard by kfc. Will return

Don’t come here if you want biscuits for lunch. Or for hot cocoa at night, or anything from that machine at night. They don’t care if you drive off cause you can’t get a simple menu order. Don’t expect an apology or even a welcome back. They have 3 signs posted stating they have all day breakfast. The lady said differently. Why advertise something y’all don’t have? Lol. Just fed up with this location, seems like it’s always something.

This place is horrible. Shitty service. The drive thru lady got attitude with me for telling her I got a large soda and not a medium. She was saying that’s not what I ordered instead of just switching it out. It’s the same exact cost so I don’t know what her problem is. Never going there again.

So me and my family came this morning for breakfast and when I got my order I opened my sausage burrito and out fell a fly.
Yes a fucking fly. How dirty.
My son asked to use the bathroom and taking him to use the restroom we saw a dead roach on the wall.
This by far has got to be the dirtiest McDonald’s I’ve been too.
Not to mention the workers look high while on the job.
Only come here because it’s close. Might end up driving to another next time.
Or just stop going to McDonald’s at all.

It gets the job done, just barely, in a pinch. Even for Mickey D’s its below middle of the road. It’s often on the dirty side. The soda fountain always looks like it needs a steam cleaning and I no longer get drinks here. They always pull a fast one and charge you for seemingly inane stuff. I was charged $.15 for mustard and $.25 for extra pickles. These are condiment not up-​charge opportunities! It’s not like I get a discount when I ask to to hold the mayo! All drinks are the same price but they hand out different sized cups if you ask for a large soda. I asked at the counter why the different sizes and got a shrug for an answer. This place is a constant reminder of why McDonald’s is a dying establishment. Come to think of it, why hasn’t this place already gone under? For nearly the same price places like In & Out just kills any reason you would have to come here beyond the fact that every other corner seems to have a location. It’s really down to nothing more than a better than average large cup of coffee for $ 1 that brings me back to this location. The staff is very nice though often on the slow side. The «larger» dude, who I suspect is the manager /​owner, works hard but does little in his efforts to promote customer service or repeat customers. I only come here now for coffee or out of complete necessity when time is an issue. The days of the brand is numbered as are the days of all franchises. A sad state of affairs but a reality none the less.

The worst run establishment!!! The owner quinton is the most immature person in a position of leadership I’ve ever come across. How he got that position I’ll never know (money)

Terrible service. They Refused to let me use a coupon with out any notice. The Manager was completely rude and made no gesture to help with the situation. I understand that the area was less than desirable, but I expected more professional services.
Very disappointed in you McDonald’s…

Jordan J is right — I stopped here 3 times, got 3 different employees and they were all way above and beyond the McDonalds standard
Didn’t encounter any weird charges or high pricing either … standard McD’s menu. Don’t forget all day Sausage McMorfins starts Oct. 6^th!

Why is this McDonald so much more expensive?!
Small portions, old cold fries and greedy I mean STINGY portions.
I bought a caramel sundae and what a joke!
Employees are sloppy looking.
Bad location and lots of illegal activity going on in the parking lot.
They charged me .40 more for a kids coke on a kids meal, no other McDonald’s does that!
Your location speaks for it self and so does the cleanliness of your restaurant, your NOT downtown so stop being ridiculous

Never thought I’d write a review for McDonalds, but this is more for the employees.
I’ve only been to this location twice but the employees (specifically the ladies) are always SO friendly and sweet. They always have smiles and positive attitudes. Keep up the good work, girls

Not really a big frequent visitor of McDonald’s, but occasionally I like to go through the drive thru for an iced tea and maybe even a Mcgriddle w/​egg whites… This location has been a solid option for me while up in Sacramento on business. The drive thru staff is always courteous, friendly and they are extremely accurate with their orders. Overall, a solid Mickey-D’s for the area.

This by far is the best McDonald’s in the area!!! I never have my order all messed up like I do at the other local locations… don’t even get me started on the one on Sunrise near Costco! I have never had anyone be rude or anything other then courtes.

Wow! Just encountered three extremely nice, polite, cheery, sincere employees in my transaction. Great customer service and attention to detail. It wasn’t a hard order or anything but I was thrown off by what a pleasant experience it was for a fast food place.

Horrible customer service, and although I bought and entire meal I have to pay additional for ranch !!! 0.16 cents, mind you I already paid for my meal so I had to get back up go back in line and they asked me to re-​swipe my card for 16 cents for the ranch they already handed me … Don’t eat here.

One speed. Slow. Unlike any other McDonald’s. This place is slow and unresponsive. I was one of four who stood in a single line this morning waiting for one of the staffers to turn around. She was sooooo slow. I had to leave as it didn’t appear that anyone else was going to take care of the growing line of people. This has happened too many times before. I will just avoid this one, for sure.

If you enjoy paying for general condiments like mustard (I’m a ketchup hater), then you should definitely come here! I contacted McDonalds the first time I was told I had to pay for mustard and was contacted by the owner who assured me it was a communication error and would be corrected. I gave it a month, and once again, was told if I wanted mustard, I would have to pony up. WHO DOES THAT!!! What’s next, you’ll have to pay for ketchup? And extra charge for an actual top bun to your hamburger? Anywhoo, I’m done with this place and will be taking my business to Burger King.

I always come here to get breakfast before work and liked that the employees are friendly but the consistency of their work is not so great. Sometimes after you order, even if it’s something small like a McGriddle they’ll have you park your car onto the side. The thing is that, it’s not a full order but rather just a sandwich.
The other thing is sometimes they don’t charge me the correct price for something; an oatmeal I buy today is $ 2.45, tomorrow when a different person rings me up it could be just $ 1.50.
Blah.

They serve either luke warm or stale french fries during lunch hour and they are half full! The other morning they forgot to give me my coffee, I didn’t realize it until I got to work!

ATM down– not a huge deal the problem was the employees. It was the rudest and slowest service we have ever gotten any where! They should be proud of themselves or embarrassed! I’m not sure…

Slow service in the restaurant.
Otherwise, staff was friendly and the restaurant was clean