When I first called, Hans was so friendly and patient in arranging my appointment. I was initially very satisfied in the way I was treated over the phone. He is the reason for even the one star. The office staff were friendly so I have no qualms about them. It’s the Dr. himself. I felt like any Dr.(because I have Physicians in my family) should care about your well being and overall health by prescribing natural means first. I came here with concerns and worries. Instead, I left feeling inadequate and horrible. I felt hopeless because instead of first testing to see if my fallopian tubes are blocked or ovaries are problematic– the Dr. pushed hormone treatments as the first thing we should do! You don’t even have any idea if my system is properly working or not and the first thing being suggested is to take hormones?! I felt like all he saw was dollar signs on my forehead. I felt he wasn’t viewing me as a patient. As soon as I stated I wanted to try naturally first and get tested to make sure there are no problems with my reproductive system, I sensed the Dr. losing all interest and his demeanor completing changing. Not only that, my insurance covers more than two thirds of the HSG test but this office wanted to charge me the full price and have me collect from insurance instead. If I wanted to do all that paperwork and collecting, why bother paying for insurance?! I will never be back. Update!!! Found out they tried to charge my insurance illegally! Getting our info to check our benefits then using it to charge fees we didn’t agree to is illegal!!! Luckily it didn’t get paid by our insurance because I would have gone ballistic.
Tasha V.
Place rating: 5 Rancho Cucamonga, CA
There are not enough adjectives to describe Care Fertility and the Care that Dr. Qunitero gives you/me. Having fertility issues is stressful and emotional enough. Having someone as kind and patient as Dr Q, helps the process. I went into his office for the first time, blind, scared and emotional. Worried about what I was going to hear. Of course hearing there is a problem is hurtful, but Dr Q delivers it with such hope, we left excited. We are still in the process, and I am happy to have Dr Q with us along the way. Staff have all been nice and friendly. If your having fertility issues or questions, you should definitely see Dr Quintero.