Excel Physical Therapy

I came to Excel with a long-​term back lower pain issue. I had tried various courses of action to relieve the back pain including chiropractic care, exercise and even yoga. The back pain and discomfort was preventing me from running and doing my other activities comfortably. I was seen by Maile and given a through background regarding my symptoms and level of discomfort, and my activities that increased or relieved my pain. Over the course of several months, Maile developed a comprehensive plan of treatment, exercise and stretching, and guided me to better posture to help relieve my symptoms. The building-​block approach started with getting to know my symptoms and then consistently increasing my treatments and excercise to the point that I am virtually pain-​free. By being taught how to monitor my pain, I realized that doing certain activities effect my discomfort and I now can pay better attention to my stretching and exercise routine. Maile and the staff at Excel PT have done an amazing job and I highly recommend them. The staff is caring, patient and extremely competent and did a great job with me!!!

I met with Cheryl today to discuss back pain. I really like her approach of care-​active exercises and some hands on things to get the spine moving. If you need physical therapy in Palos Verdes, I recommend Excel Physical Therapy Associates.

I began getting nerve pain and muscle tightness during pregnancy. Maile helped me to stay limber, healthy and flexible during pregnancy! I’m so happy that I’ve been able to keep up my fitness to keep my baby and me healthy and to keep me to have a quicker recovery post-​pregnancy.

Have tried different physical therapists over the years, but Maile Bay at Excel Physical Therapy has made all the difference in my recovery.
The results I’ve achieved are due to her expert knowledge and technique.

Worst service ever… disrespectful rude and insulting staff and owner. If you can go anywhere else for service.

I am very impressed and pleased with the available services and care provided by the staff at Excel. I’ve had PT at several other facilities after other injuries, and none can measure up to Excel. At other facilities, I was taught exercises and then expected to work in the gym mostly on my own. No one checked to see how I was doing unless I asked or unless it was time to learn something new.
Excel is very different. First, each patient gets hands on work by a licensed Physical Therapist at every visit (usually before doing exercises or treatments). This hands-​on work for me is a combination of treatment to loosen up the areas where I had surgery (both knees) and massage of related muscles that may be spasmed. My therapist, Maile Bay, uses the input from how I’m doing during this time (about 20 minutes) to determine whether it is necessary to make adjustments to my exercise routine.
Then, when I do my exercises, I am supervised every step of the way by an Aide or Assistant. These staff members make sure I am doing my exercises properly and am not doing anything that causes un-​do pain or stress on my body. Unlike my surgeon, who wants me to «work through the pain,» the staff at Excel believes in giving treatments that help without causing or increasing my pain level. Any time an exercise causes pain, Maile will substitute a different one that will work the same muscles but in a more comfortable manner.
One of the primary reasons I selected Excel is that they have an arrangement with the San Pedro YMCA so their patients can have treatments in the pool without having to join the Y. The Y has a pool that is kept very warm (about 90 degrees). I find exercising in the water to be a lot easier on my body and a more fun than working out in the gym. Maile and E.G. make a great team at the pool. Again, they are there to help each one of us every step of the way.
They end each gym visit with treatment with a TENS unit (electronic stimulation of the muscles) and ice or heat on the affected area. It not only helps the treated area, but it’s a nice way to relax after working out.
All of the Excel staff is nice, polite and conscientious. However, I am most impressed by Maile, my Physical Therapist, and Aides, E.G. & Amber, who take excellent care of me. E.G. must have eyes in the back of his head. It seems like he can keep count of my reps from across the room or pool with his back to me. Impressive.
The one area in which the company can improve is that it seems like there seems to be a fair amount of turnover in the Aides/​Assistants. And some of the Assistants seem to come in with little hands-​on experience.
But overall, I give Excel exceptional marks and highly recommend them for anyone who needs physical therapy.