Pediatric Dental Associates

We have 3 daughters that were patients here and overall the girls had a good experience with the dentists and staff. That all changed when our middle child had 3 small cavities in her BABY teeth. Per the dentist’s recommendation they needed to be filled. We have dental insurance and my wife received an Estimate of Benefits (EOB) and the person at the desk said we will see what is covered and had my wife sign it.
PLEASE BE AWARE!!! This dental association only does resin filings for children. If you aren’t aware, as we weren’t, resin fillings are the white ones. In the past my dentists have always asked if I wanted the white or regular because the white are more expensive and the insurance doesn’t cover as much.
When we questioned the billing department we were told, sorry you signed the estimate. When we said no one ever asked if we wanted white they said that is all they do because it is «safer» — which according to several reputable websites is not proven valid — and she said we should have asked and it is listed on their website.
I went to my dentist who actually recommended Pediatric Dental Associates, for his professional opinion. He said that we had 100% reason to be concerned with the unethical and borderline fraudulent practice. He said that they should have clearly communicated the fact that they only use Resin/​White fillings, patients are NOT responsible for understanding dental jargon, and they absolutely know that insurance companies DO NOT COVER these, unless you are on a MASS HEALTH plan! It is unfortunate that this place feels it necessary to mislead its patients in order to pocket more money.
They just lost 3 patients, and possible more, that would have been a lifetime of business. I felt compelled to share this experience so it doesn’t happen to someone else.

A wonderful dental practice that I cannot recommend enough. My dentist, Dr. Kallen Hull is amazing when it comes to performing procedures of all levels of complexity. I’ve been a patient there for less then a year and comparing them to other dental offices is a big difference. I am happy with dental care in America in general, but I have to say that his team goes that extra step to make it super pleasant and absolutely pain-​free.
If you’re looking for a dentist then you get my strong recommendation for this group and especially for Dr. Hull. Extremely gentle, knowledgeable, and with a great sense of humor is the best way to describe him. I just had a big filling taken care of; absolutely no pain, and very quick. :)