Will not be returning to this sandwich shop, very unprofessional. The entire shop can hear the staff socializing while making your order blaming one another for not translating the customer’s order correctly. While eating a customer calls to speak to an employee about the food she did not enjoy the previous night. Once again, we all hear the employee talking to them on the phone and when finished, relays the entire conversation to the staff. Speaking very harshly of the customer and poking fun. As for the food, I enjoyed the roll, very soft, fries were good but the Ketchup tasted rancid. The place needs a manager who cares if they were there they participate in the bad behavior. So, disappointed.
Matthew M.
Place rating: 1 West Chester, PA
Terrible sums up their sandwich. they gave me a lettuce sandwich and a very crappy Italian. These place doesn’t know how to make a hoagie. chapmans. screpesis, stricklers, turkey hill are better than this.
Chris B.
Place rating: 1 Reading, PA
Since the new owners took over I won’t go back. Horrible customer service. They also for sure started using really cheap meats. Been going the since the store first opened. Same owners from the Lancaster Ave. store. I don’t go there because how rude they are. I won’t go again!
Michael S.
Place rating: 5 San Diego, CA
This place is amazing. Very, very good Italian heros. 7 bucks will make you save one half for later. The staff is very friendly and efficient. Best deli shoppe in town. Try it.
Jane E.
Place rating: 5 Delray Beach, FL
Im from Texas and when my boyfriend took me up to PA. we went on a hunt for the best Philly cheese steak. He took me to Philadelphia to Genos and Pats etc needless to say the best place ended up being this local shop right by his place. The price was $ 7 and we both walked out stuffed and needing to walk it out. They take credit cards and the line moves fast THEYAREHUGESANDWICHES We got the soft roll and it was awesome the meat on our cheese steak was hard to contain in the roll which is always a plus for us. We got the sauce on it with just American and steak For $ 7 each it was Superior to any other cheese steak place I have come across.