Andrews Thomas J, MD

I have been a patient of this office for a year now and I can say with total sincerity that this office saved my life. Prior to being seen here, I was spiraling into a deep depression because I was experiencing extreme health problems that my medical doctors couldn’t resolve. Each medication they gave me just made things worse. I even spent Thousands of $$ trying a Natural-​path doctor, changed my diet, tried multiple holistic and natural supplements. Needless to say I was desperate. I was once a high functioning person who was a hot mess and no one could help me figure out why.
I had spent 2 years of my life trying to figure out why I was having these health problems and why I had this intense feeling that I was failing but not knowing what I was failing at or how I was failing or who I was failing. Just that I was failing. Period. Dr. Andrews and his staff of his Psychiatric office and the Psychiatric Care Center helped me figure out what was going on with me through education, and counseling. The testing helped us determine not only which medications would be best to help me with minimal side effects, but also helped me get off almost ALL of the medication I was on when I entered their establishment. My previous medical doctors were prescribing me 2 heavy pain killers for pain, 2 anti depressants, 1 anti-​anxiety medication, and to combat the fatigue these medications were causing, I was on 2 different uppers to get me through the day and then a sleeper to help me stay asleep. Like I said, one HOT MESS. I am now only on 2 medications. Medication refill response is also very fast.
I am shocked that the overall rating for this establishment is only 2 stars. I think that, as with most things, you get out of it what you put into it. As for my experience, I have found the staff to be open and supportive, but most importantly, honest in their feedback to me. The self evaluation this has allowed me to do now that my head is cleared, has me in a better place both mentally and physically that I have been in years. I can’t say enough praise.

This place is a total scam they have you do tons of testing thats irrelevant to your problems then charge you thousands. They could care less about you. I worked for a lawyer whose wife works there and he sent every client there he could and had his wife medicate them how he wanted so it would help his disability cases its a shady dirty unethical place where people are numbers and dollar signs not people.

I’ve read all the negative reviews about this office and honestly cannot understand why… I’ve only been there once but they were very kind and thorough — the receptionists were on top of things even in the midst of the busyness. I saw Cynthia and she was very respectful and professional. She was also thorough to ensure I was treated appropriately… I rate them 5 stars and will review again once I’ve had more experience with this office.

My family spent over $ 13,500 out of pocket for me to have the TMS treatment that DIDN’T EVEN HELP. And it was painful. We paid them upfront for this early in 2012.
Before starting treatment, the staff kept telling me how others were seeing improvements and getting relief from their depression. But when I wanted to get in touch with those who were going through TMS with me they didn’t want us communicating with each other. Odd.
I wish we could get our money back. Along with the others who spent a large sum of their hard earned dollars. Honestly, I wouldn’t be surprised if a lawsuit was filed against this practice.
At one point, over a year since I had seen them, they had the audacity to send me a pre-​collections notice for $ 30.
Find a better office to go to out of town. You’re already having a difficult time if you need to see a psychiatrist. There is no need to add more stress to your life by seeing Dr. Andrews and his staff.

Don’t Go To See This Doctor!!! I was referred to him by my primary care physician for anxiety. I had never experienced this condition before. The short of it is they lost my blood and DNA test. Never saw the same person twice. I was treated for 4 months and never actually saw the actual doctor. Office staff is horrible. Left there crying several times. They just keep giving me medication. I didn’t want that. I wanted help figure why after 30 years I am having issues. Finally went back to primary care physician to tell him what was happening. He called them and they basically told him that he couldn’t see my medical records until I signed a release. I signed the release and they still won’t give them to him. He personally called and apologized to me for referring me to this doctor and will never refer anyone else to Andrews.

There is an absence of well qualified psychiatrists in Redding, so as a last resort I contacted Dr. Andrews. The person answering the phone could not make an appointment and advised someone else would have to call me back. After a little phone tag and my return calls to Dr. Andrews office pleading for an appointment, the net result was that I never received a return phone call to make an appointment. That makes this doctor, unprofessional and unaccesible. I have never experienced this level of unprofessionalism from a doctor or his office staff. I agree with comments of concern when I read that Dr. Andrews has been sanctioned and put on probation, that did it for me and I am only thankful that I did not get an appointment.

We had all the same types of experiences here as the other reviewers. Complete frustration with insurance, billing, wait times, only seeing PAs and never the doctor, on and on.
Plus if you look him up on
(try
) you will see there are medical board sanctions against him in 2008 and 2009 in several states for having an emotional affair with a patient.

The doctors are great. The receptionists are terrible. They are friendly but that’s about it. I have had a series of issues with this office.
1. I had a prescription for Ritalin go missing. I went to pick it up and it simply wasn’t there. The next appointment I had the doctor said his files showed I picked it up. Which means after they realized it was missing, they covered it up.
2. They scheduled me for a consultation when I asked for an EEG. They gave me the paperwork to fill out, told me what to eat/​not eat etc but when I came for the appointment they tried to tell me I had scheduled a regular consultation. They acted like I must have made a mistake and tried to give me the paperwork and lecture all over again. But I still had to pay for the consultation and reschedule my EEG 3. After I finally had the EEG, we made an appointment to go over the results two weeks later. I went in as scheduled and he had never received the scans and thus hadn’t had the chance to interpret them. But I still had to pay for the appointment. I had to leave a week later as I was moving across the country. y number is still the same but they’ve yet to get back to me on my results. Even if I had stayed, I’d be done with this office, which is unfortunate because like I said, the doctors are great. If they fire their entire staff and hire new employees I might change my mind.