Gibson Heating & Air Conditioning

Gibson told me he would remind the extra money they demanded. But the owner never followed through. I bet he will when my husband tells him to! Women be careful dealing with this Bait and Switch sexist bully!

Our HVAC unit was blowing warm air, and in the Redding heat, that is not even close to being bearable. Called Gibson’s at 8am, and by 3pm, we had cool air once again. Thank you for quick, friendly and competent service.

Honest, reliable and fair they are an excellent company to do business with, we have used them for years and will continue to for many more.

We have used Gibson’s at Apex Technology Management for years, for both new installations and repairs, and highly recommend them. They always stand behind their work, provide detailed explanations, are prompt, polite and great examples of Quality Customer Service. It’s great to know that we can always count on them. Thank you Gibson’s!

Had a mini split installed last year. Its working great and exactly what I wanted. I was concerned I wasn’t buying enough system and they told me to go smaller and save money. Turns out they were right. Could have easily charged me more and gone with a bigger system.

WORSTA/​C COMPANY IN REDDING, BUYERS BEWARE! BAD SERVICE AND DISHONEST.
Priced FAR above their ample competition, Gibson Heating and Air stands out only as an example of how ready some companies are to over charge their customers for shoddy installation, AWFUL customer service and a complete lack of service after the sale. In short, our company paid THROUGH THE NOSE for Gibson to install a top of the line heating and air system in our 2,000 sq foot warehouse. We paid travel time for installation, MORE than competition pricing for equipment and service and in the end we were FAR from pleased with the outcome. Missing seals on vents and duct work made our system leak air and fail to cool the building. The thermostat they installed was defective and getting them to come to our location to fix it was a nightmare. They ended up having to come do HOURS of work to fix the awful job their techs did on the install and even then it was not done right (thank goodness we were still on warranty at that time).
We ended up having a local Father and Son team come after the Gibson team to do the RIGHT job, making us wish we had just gone with them from day one.
SO, why did we choose Gibson when they were overpriced? Why would anyone take the higher bid for a job? Well, the answer is easy: a former employee of theirs (a soldier deployed in Afghanistan at the time) told us that Gibson had promised him a job when he got home from war. The soldier even nominated Gibson for an award from the Feds for being «supportive to veterans.» SO we chose Gibson as kind of an «atta boy» for holding the job of a deployed soldier. We told Jay Gibson (who came up himself and helped with the CRAPPY installation job) that we chose his company because of what he was doing for the soldier. He took all the praise and shook our hands, telling us that he was glad to do it and thought more employers should support veterans.
Well, we found out that when that soldier came home Gibson avoided his calls (despite the fact that they were advertising on Craigslist for the position the soldier would have filled) and did not end up hiring him back or telling him why the deal had changed. What a SHAM! Absolutely dishonest. Talk about making a buck by misleading the customer AND a war hero. But that just goes to show you what kind of people run this company.
Flash forward 2 years and we are STILL having problems with the unit they installed. We called them today to see if they would stand behind their work and the VERY SNOTTY office staff (the kind of people who say things like «Well, do you want us to come or NOT because we have other things to do» … not exaggerating) told us that we were past our installation/​service/​equipment warranty time and that we would have to pay $ 100/​hour drive time and labor time plus $ 85 for the service call PLUS parts. We went ahead and called our Father and Son team and they did the whole job for $ 170 ($ 70 in parts). Again, what a joke. Do yourself a favor and hire ANYONE but Gibson. The combination of bad service, shoddy installation, rude office staff and lack of patriotism and common decency makes for a lousy company to go with for such a large investment.

Thank you Gibson Heating & Air!!,
For 1^st, Jay coming out so quickly and providing a fair estimate ! And, yesterday, Ryan came, replacing the «old «heater with a brand new one ! Dealing with this Company was a Pleasure and, we recommend them 110%
Thank You, All so much for your Assistance !
The Cattuzzo Family

My wife had a negative experience with this company.