Swedish Physicians

I went there for my yearly exam. My appointment started on time at 1515. After five minutes with the nurse taking vitals and 5 minutes with the doctor, I was told to change into the gown «and doctor will be with you in just a minute». At 1630 (yes, an hour+ later), I asked the front desk when the doctor is coming to see me. I was told «the doctor is running late but I am next in queue». At 1700 I had to go get my kids so I told the front desk that. I am not going back to this place.

I am super upset with the customer service I received today in regards to refilling a prescription. I called the Swedish Redmond to talk about a refill after I was only given ten of my normal ninety pills at my pharmacy. I was told I needed to come in before they would fill my full prescription (the first I have heard of this). I explained I work all week and am getting married on Saturday then leaving right away for my honeymoon so I did not have time to come in during their business hours… When I requested just enough meds to make it thru my trip which is only a few weeks long, they refused! I said I would make an appointment for right when I got back and they still said no. Keep in mind this is a simple antidepressant that I have been on for ten years! Not anything new or anything that would get you high or something. They then told me to call a dr I had only seen once and see if he would refill it for me. I called dr. Moore at the Renton location and after lots of phone tag he told me he would only give me the few weeks worth if I was willing to start driving to Renton from here on and have him as my normal dr. That is an hour from my house so I said no thank you… Anyways moral of the story I can’t believe that over a simple matter Swedish was unwilling to work with me on a few days worth of meds. I hope my trip goes well with zero Prozac. Thanks Swedish for being super understanding and supportive! I know antidepressants are not something to stop taking cold turkey so hope my honeymoon is okay!

I’ve been here for urgent care (thought I might have strep throat, turns out I did not) and for a blood draw for another doctor I see who shares the same system as Swedish, apparently. I stopped by at 11:45 for the blood draw and was in and out in 5 minutes. Seriously fast! The lab work area is on the 2^nd floor, past urgent care.

Packia Raj is very knowledgeable, understanding and quite respectful. After having so much frustrating experience with disinterested doctors I feel I’m rather lucky to have found him.

I made an appointment at the Swedish, Redmond clinic, to see Dr Mindy Hsue. I specifically needed advice on 2 health issues and also needed a prescription refill. I mentioned this at the time of scheduling the appointment. During the appointment, I waited 20 minutes past the appointment time to see the Dr. Then she breezed into the exam room, went straight to the computer without saying so much as a «Hello» and put in an order on the prescription refill. She asked me no questions about the refill or my health. When I started to talk about the health issue, she said «make another appointment for that». I was stunned! I spent almost an hour at this Doctor’s office only to have a prescription refilled? And now I have to come back for getting my health issues addressed? And I will be charged for yet another office visit? Unbelievable! Needless to say, I will never go back to this doctor again.

I love Swedish (Redmond). I can always see a doctor, anyone can help me — I never get the run around, everyone is friendly and the new facility is really nice. Even though I live right next to Evergreen, I make the drive out to Redmond to see the doc. :)