Wendy’s

I’ve been meaning to review Redmond Wendy’s for quite some time. My kids love the food and I must admit that the food is decent, but the service is so bad that they still only deserve one star, if that. Today we received atrocious service. The woman behind the counter didn’t say one word to me – no greeting, no thank you, not even a friendly grunt. She didn’t repeat the order, she just appeared annoyed at my presence. $ 17 later I went back up to request my BBQ sauce that she forgot and she basically glared at me handed it over without a single word like I was a huge bother. Management at Wendy’s — kindly do us all a favor and teach your staff some mannersand customer service expectations. The cold shoulder and attitude we receive as customers is beyond ridiculous. I’ll also be alerting corporate. Maybe they can influence some standards.

Do not come here lol. The employees have NO idea what’s going on. They don’t understand what you’re ordering and still get it wrong after you spend five minutes explaining. Lmao. Come on.

Ok seriously the rudest employees ever. There is one guy running the drive thru… this guy is a jerk. Never once greets you or says Thank you. Just hands you thr food like a mindless robot. Thought the dude was having a bad day but nope he’s permanently pmsing. The funny thing is that it’s not just this one stank face dude, it seems all employees have issues. It’s rare that they say thank you or even greet you. I don’t get it. I even emailed corporate about the guy but he’s still there attitude and all. The food is hit or miss like all fast food joints. If I really want some chilli I’ll drive to kirkland. I try to avoid this place. I had one incident where I asked for extra crackers and I heard the manager say how many crackers does one person need?! Uhhhh, check yourself. Seems management and employees have some serious customer service issues. Too bad corporate does nothing

Day time service is great, quick and friendly. Also fresh!
However don’t go here past 8pm, food is old and generally barely warm. Not only that but the staff is rude and to be honest doesn’t seem to give a shit.

My roommates and I went through the Wendy’s drive thru last night around 10 PM as our power had been out for hours and we were starving. As soon as we pulled up, the man taking our orders was extremely rude and seemed very pushy. As if we were burdening him and he was trying to get us out of there as fast as possible. I would understand this if there was a line or if it was busy. It wasn’t at all. There was one car in front of us and no one behind us the entire time. Once we got our food they practically through it in our car and slammed the window shut. When we started eating I noticed that everything was cold (except the fries) and that the chicken nuggets were practically a day old. I couldn’t even eat them. About 30 minutes to an hour later I was immediately rushing for the bathroom and threw up all my food. I felt extremely ill. I am not one to post reviews and like Wendy’s but this was the worst experience and I won’t be going back.

This is the closest Wendy’s to my hubby’s work. Tonight they seemed to be out of a lot of ingredients needed to make our order such as shredded cheese, cheese sauce AND KETCHUP! Either they have a cheese bloated employee covered in ketchup or management who haven’t quite figured out how to order food. Either way it’s sad to see such a great fast food franchise location so messed up. I hope they get it together soon before they run out of customers too.

I was skeptical because of the previous reviews and that it was nearly empty at 6 pm on a Sunday but my little one insisted on Wendy’s. The inside cashier was polite but not friendly. However the food was good. The fries were fresh and the burgers good. The inside was clean. I would come back.

I live right next door to this Wendy’s and am here about once per week. The people are always nice and everything comes out fast. They are consistently good.

When we need a quick dinner for the kids on our way home from work, we will sometimes stop here to get burgers and chili. The food is good, but several times we have gotten home and found items missing from our order. We now inspect our order carefully before leaving the parking lot.

Arrived with a coupon from the local newspaper. They had no idea how to redeem the coupon, giving a free chicken sandwich. That was annoying but the really bad part of the visit came when I found a hair in my sandwich wrapper, beneath the sandwich. Needless to say I won’t be returning anytime soon.

If they get my order wrong this time, it will be my last time ever eating at any wendys EVER!!! We will see?!?

Yeah, it’s junk food — I love their burger and fries. Service is decent.

This is a review of a dinner with my brother at Wendy’s.
The ambiance was clean and well kept. It is a little dated but pretty much what one expects from Wendy’s and other fast food outlets.
The staff was friendly. The person taking our order seemed like she was being trained and was a little lost in the process. However, another staff member noticed and quickly stepped in and efficiently assisted her.
The condiment stand was clean and relatively well stocked.
The food ranged from mediocre to good. It was quickly prepared.
Home-​style Chicken Sandwich — This was not a very good sandwich. These used to be rock solid. Mine was overcooked. The outside of the chicken was hard, The inside of the chicken was dry.
Fries — I still prefer the old fries. I know natural cut fries are trendy now. But these simply do not stand out. They do not have a pronounced potato flavour.
Receipt (Dinner for Two): $ 17.28
It seem their prices have been sneaking up a bit.
Overall — The restaurant was clean. The staff was friendly. But the preparation of my sandwich was not very good. This location did not meet my usual expectations of a Wendy’s.

Always good, best fast food chain in my book. And this one always hits the spot when I need a JBC or Frosty!

Occasion: Midnight snack.
Same olé same olé Wendy’s. The parking lot is fairly dirty with trash in random places. The outside trash cans are always full, so they obviously do not change it that often. The place looks like it could use a makeover, it still looks like something from the 90s.
I love Wendy’s, but they really need to have a big time turnaround story.

How does Wendy’s manage to stay alive as a business and not get bought by one of the better fast food chains? I sometimes wonder whether they even know they’re competing against a handful of other stores and, if they know, whether they care. I got food from this place a lot when I was a kid, and didn’t really have a problem with them back then. Now, they’ve lost their charm for me and just aren’t the same anymore. They’re now another restaurant that offers mediocre food at absurd prices.
I don’t really have a problem with the service because they’re nice and quick. What I do have a problem with is how they can have sandwiches that are in the $ 3 – 5 range when Subway does the same, although Subway’s sandwiches are much bigger. Seriously, these burgers are tiny. Unless you order the ¾ lb burger, they all are. How is it that the Asiago Ranch Chicken Club is $ 5.29 and the Cheesy Cheddarburger is 99 cents when they’re almost the same size? One has a slab of chicken, a slice of cheese, a piece of lettuce, a few strips of bacon, and some mayonnaise. The other is just a beef patty and some melted cheddar between two buns. There’s no creativity here, they’re both way too small, and one shouldn’t cost more than five times the other.
Okay, so Wendy’s burgers are pretty much horrible no matter what you order. Getting a decent meal here is a matter of knowing the right things to order. You can get a 5-​piece spicy chicken nuggets here for 99 cents, which would be a good deal… if this were McDonald’s. These chicken nuggets are also really small, not that great, not that spicy, and really have nothing going for them but their price. For 99 cents, you can also get a small normal frosty here (basically chocolate soft serve ice cream), which is about the only good thing that comes with no strings attached. There’s also the fries which are okay, but they’re honestly kind of tasteless without ketchup and show a lot of potato skin. It’s really unappealing. Another option is a single cold and tasteless baked potato with chives; it comes with sour cream and butter, and sells for $ 1.39. I personally don’t think it’s very good, but it’s a lot considering the price.
For fast food options nearby, there’s a Subway and McDonald’s farther east along Redmond Way. I hate to say it, but the KFC nearby is also kind of bad. You could probably even get better food for a lower price at the QFC nearby. Just not here, please. The cheap burgers from the 99-​cent menu are bare-​boned and disappointing, and the more expensive ones are just the same. Nearly everything else they have is bland or otherwise unpleasant. I do like their frosties, but you could probably get a similar treat that’s better at Dairy Queen. Really, the only time you should ever come here is when it’s late at night and all the other stores are closed. Otherwise, stay away and get food somewhere else.

Wow this place is really bad. I went a few days ago and was given the wrong order. Even better was the fact that I was given the wrong change for either that order or mine! I went again today and the person in the drive-​through did not say even one word to me. Also, I was not given a spoon, straw or anything else for my Frosty. I’m not usually hot-​headed until you mess with my Frosty, then we have problems. I am currently organizing an «Occupy Wendy’s» campaign. More to come…

I rarely give out 1s but this falls under a 1.
I was hoping this was going to be a place to go when I need a quick lunch or dinner, like I would do back in California, but it turns out the quality is too bad to even consider it. Chili’s watery, chicken is bad, bread was soggy (could have been the amount of spread), too much spread, fries are poorly made, lettuce and tomato were low quality.
This isn’t a review of all Wendy’s. Just this one. And it sucks.

Typical fast food junk that you feel guilty about putting in your body. I always feel ashamed when I am in a drive thru like «oh god is anyone going to see me here?». It seems like this is one of the few places in Redmond (which is good) to get a meal that comes in a grease stained paper bag. I feel like of the 2 times I have been here, the food is already pre-​made before you order it and seems lukewarm. I do love me some frosty’s though. If the food was hot and made to order I’d feel little better about my withering soul each time I heard the phrase «.at the first window».

Good Food, Decent Service.