Rosie’s House Cleaning

i scheduled an appointment to have an estimate to have my house cleaned, they never showed up to the appointment. Never called or anything to reschedule

I hired them about a year ago after I had seen three 5 star reviews here. But I was disappointed with the service we received. First off the lady doesn’t arrive at the scheduled time. When we called enquire she says she cannot find the place. I would expect one to give a call if the case was so. She arrives an hour late. When scheduling for an appointment, I specifically asked if they would clean furniture and would get their own supplies. She just dusted the furniture here and there, asked us for supplies and also asked to lend a hand in moving things around, which going by the other reviews I had read, didn’t expect it. And in the end says that she has only 3 hours and would stop after that. The time limit was no where mentioned during our talk earlier. And the cleaning was just so so, nothing great.

I hired them today ⁶⁄₂. They were 1.5 hours late. When they got here Rosie & her husband arrived. I had spoken to Rosie last week and arranged the task, cost and time. She agreed to $ 120 for 4 hours. Which I thought was reasonable. When they arrived it turned into 2 hours for 2 people for $ 120 which was not what we agreed to.
We went over the list and immediately Rosie said to it all get done it would be 2x’s the $ 120 cost. I said please get done what you can in 2 hours and we will see where we are. It wound up costing $ 150 for 2.5 hours. The quality of the work was at best average. I was home alone during the cleaning and when my wife came home from work she said she was glad we had the cleaning work done but, she would never hire them again. I agreed, not the best professional cleaning service. Look for another.

I ABSOLUTELY LOVE ROSIE’S HOUSECLEANING! I called Rosie to come out for an estimate prior to my holiday party I was hosting. She came over and as I opened the door there stood a very sweet looking lady with a smile from ear to ear. She came in and I showed her around with what needed to be done. She gave me a reasonable price for EVERYTHING I had asked for. (I sometimes ask for too much lol) She understood exactly how I wanted everything done. She then came with her crew for the big cleaning day (same day as my holiday party) Everything was perfect, precise and top notch! She finished on time and surprised me when she did little extras here and there. They were very detailed! She and Eduardo were very nice and friendly. Eduardo even helped me move some furniture. My holiday party was a success and of course the after math was not so great lol… Rosie came back the following day to clean up all the mess. Needless to say I was once again impressed with how beautiful and spotless my house was. I have set up routine visits every other week and she now holds the key to my home. she has gained my trust and I feel confident about her work! She is highly recommended in my book!

I gave her the exact footage on the phone and she gave me a price of $ 150. I had told her it was a rental unit with new carpeting, new blinds, new bathroom and kitchen fixtures, and no furniture. When she showed up, she wanted $ 180 because she claimed the place was dusty! I had to show the unit the next day, so I agreed. I simply didn’t give her a tip. The job was OK, there were still a few places in the refrigerator that she omitted. For the extra $ 30 that she demanded, I had to give a bad review.

Rosie House Cleaning is getting a 5 STAR base on the first time I decided to use them for my house. The contact person name is Julie and she gave me a great deal for first timer. For $ 120 for 4 hours of services, he completed in good timing. This included 3 bedroom, 2 bathroom, living room and kitchen. This was a task for 3 people but 1 person came to my house and did it all. I was sketchy about 1 person trying to finish a whole house in 4 hours. Impressively enough he manage very well and I am setting up a routine maintenance every 2 weeks.