Tom’s Outdoor Furniture

Redwood City, United States

4.3

Closed now

23 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 650-366-0411
Website:
tomsoutdoorfurniture-hub.com
Address:
1445 Veterans Blvd, Redwood City, CA, 94063
Nearby public transportation stops & stations:
0.8 miRedwood City
1.2 mi73 and 273 Buses
2 miAtherton
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Bussiness info

Accepts Credit Cards
Yes
Parking
Street, Private Lot
Bike Parking
Yes
Wheelchair Accessible
Yes

Today

Today 11:00 am – 5:00 pm
Closed now
Local time (Redwood City) 8:28 PM Friday, November 29, 2024

Business hours

Monday 11:00 am – 5:00 pm
Tuesday 11:00 am – 5:00 pm
Wednesday 11:00 am – 5:00 pm
Thursday 11:00 am – 5:00 pm
Friday 11:00 am – 5:00 pm
Saturday 10:00 am – 5:00 pm
Sunday 10:00 am – 5:00 pm

Description

Specialties

Solid, sustainable, beautiful– that’s the reason Tom’s has been voted Best Outdoor Furniture Store on the Peninsula since 2000! We serve the entire San Francisco Bay Area including all surrounding areas from Lake Tahoe to Carmel.

Our locally run business provides thousands of customers with premier Grade «A» kiln dried, plantation grown, government regulated teak that comes with a lifetime guarantee. Additionally, we have most sizes, shapes and colors of Treasure Garden outdoor umbrellas, umbrella stands, Sunbrella cushions, and a full range of outdoor, all-​weather wicker. We’re even known for our unique, one-​of-​a-​kind pieces that you just can’t find anywhere else.

At Tom’s Outdoor Furniture, we are proud of our exemplary customer service. Our amazing value helps us provide the ultimate shopping experience in outdoor patio furniture and outdoor patio accessories. Come experience the difference!

History

Established in 2000.

We first opened on El Camino Real in Menlo Park in 1999 and relocated in Redwood City in 2006. We have 15,000ft of showroom, warehouse and shop space. We now carry the largest selection of grade «A» plantation grow teak in the Bay Area. We were voted Bay Area’s «Outdoor Furniture Dealer of the Year» by the San Francisco Examiner’s Consumer Business Review in 2009, 2010, 2011, 2012, 2013, 2014, as well as «Best On the Peninsula» for the past 5 years by the Consumer’s Business Review. With over 25 years of success, we look forward to adding you to our long history of satisfied customers who love Tom’s Outdoor Furniture!

Meet the Business Owner

Tom H.

Business Owner

Tom was born here on the peninsula and has spent the last 62 years here. He has been very active in all the local school fund raising programs, with donations of his outdoor teak furniture. His time away from the business (when he gets any) is spent at the beach, or lakes, or rivers. He loves anything to do with water sports and would prefer to live under water– he just can’t get the gill thing down yet.

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Tom H. says,

«good people with good products»

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23 reviews of Tom’s Outdoor Furniture

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Place rating: 2
Palo Alto, CA
I visited this morning attempting to buy a teak porch swing. I had figured they sold them, given that the photos they uploaded to Unilocal have at least 3 pictures of porch swings, and these photos describe the styles they have available.
They don’t. They stock a single swing that comes with a stand (so it is freestanding, not a porch swing). They sold the last one of these last week, and don’t expect to get another in for 2 – 3 months. They apparently don’t special order swings (at least, they showed no interest in doing this for me), unless you want the one model with a stand that they sell.
So don’t get fooled by the photos on Unilocal — if you are looking for something other than tables and chairs, check their web site to be sure they carry it before driving up there.
Place rating: 5
San Mateo, CA
Very happy with Tom and Harry. Great customer service. We bought a lot of furniture and any minor issues were taken care of. I didn’t see one damaged spot on a love seat and wish I would have mentioned it but now feel it’s too late. So do a detailed inspection even if you get a log of pieces.
Would happily buy again. We and our guests love the furniture.
Place rating: 5
San Mateo, CA
Nice selection with fair prices. Harry was very helpful. Was able to pack up and take dining set on the spot. No hassle.
Place rating: 5
Chico, CA
Shortlisted 9 bay area «teak» furniture stores to shop at on a recent week-​end trip to town. This was stop #1, and turned out to be the top furniture store in the area – East Bay, Marin, Peninsula, and in-​between. Wonderful selection, great personal attention, wide range of options (including a few that are in the warehouse and just coming to the floor). Prices were competitive with the best options out there – certainly the self-​absorbed yuppy-​matron hangouts, as well as the online put-​put-​it-​together-​yourself and we’ll charge you for the privilege places. Quality and joinery is excellent – grade A is what it says it is – and it pays to know that what you are looking at is top drawer. Sorry Jen S. had a bad experience – but that wasn’t mine. I thought the pricing was clear; sheets and website matched the floor offering prices; additional discounts started mounting for add-​on pieces and bulk shipping; and what’s not to like when you have 10 table and 12 chair styles to try out and to sit in. I live 200 miles from the Bay Area. Bought a dozen chairs, table, and about six other things on a Thursday, and sat down to them in my back yard on Monday for lunch – they delivered and set the whole thing up. See the steamer lounger picture below? Mine cost $ 210 at Tom’s. Beat that anywhere – and its not plastic or acacia or some other knockoff pressed pulp. That’s my table in the pictures. My only existential crisis is this: when can I amass another bolus of cash and get a weekend free of relaxing and entertaining to head down here to buy more furniture for — –who cares what for! its great looking stuff, ages gracefully, the seats have lumbar contours that match the best, and your friends will marvel at your taste, acumen in selection, and style when you pour that first glass of chardonnay for them this summer.
Place rating: 5
San Carlos, CA
We bought our teak furniture and umbrella sets from Tom Outdoor furniture during the fall sales. First of all, the quality of their furniture is outstanding. When we compared their teak sets with what we were thinking to buy from Pottery Barns, I would give them an additional star from quality point of view. In addition, Ben who was helping us in the store gave us an outstanding price that we could not find anywhere else. True that teak furnite in general is expensive, but I feel we got ours at a really good price. At the end, we were very happy with them. highly recommended …
Place rating: 5
Menlo Park, CA
I have had a wonderful experience with Tom’s Outdoor Furniture. The staff worked extremely hard to help us find the right products for us. I highly recommend them.
Place rating: 5
Oakland, CA
I went to Tom’s today in search of patio umbrellas for our backyard. I had been in the store once before when I was looking at different options for our backyard furniture. Everyone was friendly and helpful during my first visit and today’s experience was the same. Tom helped us in choosing the right size patio umbrellas for our yard space and was genuinely helpful without any overbearing sales pitch. I appreciated that and we ended up buying 2 umbrellas and 1 teak side table. Their workers loaded all the stuff in our car and were very friendly. Tom even called me to say that we had forgotten our sale receipt at the store and offered to mail it me since we are not local. Nice experience and all their products seem to be of high quality and a decent value.
Place rating: 5
San Francisco, CA
We found Tom’s on Unilocal and needing garden seating we visited their showroom. Tom himself greeted us, showed us the teak bench in the size we said we wanted, and then left us alone to consider a purchase. We ended up finding something better than what we had had in mind. It was more expensive but Tom softened the blow by including the cushion in the price. When we got it home we liked it so much we went back the next day and bought another so that we have a pair.
It was a fine experience. The showroom is vast with a great selection of outdoor furniture, primarily teak. Prices were reasonable considering the quality. Plenty of parking space. We received help when we needed it but appreciated being left alone with no high pressure salesmanship. We will certainly go back to Tom’s if we need something more in the line of outdoor furniture.
Place rating: 5
Palo Alto, CA
OUTSTANDING SERVICE — I purchased a teak table with 4 chairs which came with a life-​time guarantee many years ago, when Tom’s was located on the El Camino Real. Recently the back of one chair collapsed after years of normal use. I brought the chair in and the manager offered me a brand new chair for FREE.
The chair was over seven years old and had been outside for all this time and I did not think it was fair of me to accept a brand new chair. So they offered to repair it for no charge. When I picked up the chair and I handed one of the employees $ 40.00 and he would not accept it, saying that the store wished to honor its warranty.
I can’t believe that there are merchants in the Bay Area with so much integrity. I wish them continued success
Place rating: 5
San Mateo, CA
My husband and I just moved into our first new home so we’re super excited to decorate, and furnish our place, but of course we’re super strapped for cash. I was so happy when we stumbled upon Tom’s and found that we could actually afford TEAK outdoor furniture!!! We were extremely lucky and they were having a sale when we stopped by. We got a teak bench, chair and small table and we feel really good about spending with a local small business. Their staff was courteous, the store was clean and easy to navigate. They talked to us about how to best care for our new digs.
If you’re considering new patio furniture, I would suggest at least stopping by and checking it out.
Five stars all the way!
Place rating: 5
Menlo Park, CA
Great place. Went by a few times got a lot of help from the staff. I bought a used 10 foot teak table and we stained it this past weekend after it was delivered. So far so good! The whole set is working well. (The used furniture is slightly used or rented, great deal and you will not notice the difference. Definettley saved a lot verses new even with 50% for the winter sale.)
Place rating: 5
Redwood City, CA
Trying to find quality outdoor furniture was like looking for a needle in a haystack. Glad we found Tom’s. After looking for several months and only finding outrageously priced furniture, we almost bought a non-​teak outdoor table and chairs from Hoot Jenkins for $ 1000. We decided to keep looking and came across Tom’s.
They were having a 50% off winter sale on all teak furniture and we stopped in. Once we got inside we were greeted by a lovely sales person, Susie, who was incredibly helpful and patient with us. She directed us to another set of teak furniture outside in the back that was an ADDITIONAL 50% off! The furniture outside had minor cosmetic blemishes that were hardly noticeable. We found a table and chairs that we liked. Susie pointed out the minor imperfections and told us we could put it on hold while they worked on it and then come back to see if we were satisfied. When we came back everything looked great. We purchased the table and chairs and we are thrilled to be proud owners of new teak furniture, at a ridiculously great price. The delivery was prompt (same-​day) and professional.
They also have an adorable dog named Rusty.
Place rating: 2
Menlo Park, CA
Tom… some advice. Print stickers with the the price you would like paid for your products. I promise this tried and true method would equate to more sales.
This was just a painful experience… PERIOD. I think what I was able to ascertain in the end is they sell to corporations/​hotels/​businesses and that is their main market.
I promise you the average person off the street is NOT the business they want. I was given 7 sheets of paper on pricing when I walked in. My head hurt before I had been there 5 minutes. Basically if you see something you like you find it on one of your 7 pieces of paper and that is how you find the price. Super enjoyable way to shop:-(
They had some clearance stuff in the parking lot and when I headed that way one of their sales people asked if I was going to the clearance stuff? I said yes and she said she would need to escort me.
Not one price on one thing-​and this was CLEARANCE!!! When I asked her how people would know how much something costs she told me that was why she was escorting me. Ok, so I now have a shopping chaperone. Fun!!! NOT.
She asked me 7 times (I counted) what my price point was. I was honest and told her I really didn’t have one… rather I needed the right pieces for the right spaces. After the 7th ask she said I should not waste my time then on clearance stuff. Which was a waste of my time b/​c she had to measure each piece with a tape measure and then look it up on a sheet to tell me the cost.
Why two stars… because they do have some nice things… they just don’t know how to sell them.
Place rating: 2
Pacifica, CA
Appear to have a decent selection of teak and metal, but no one greeted us and no one spoke to us for the 15⁄20 minutes we were in the store (it was not crowded and there were several employees). We’re buying the furniture elsewhere.
Place rating: 5
San Francisco, CA
I just had an incredible experience with Tom. He is incredibly knowledgeable and has refreshing integrity. His prices are great for the high quality of their products. I bought a second hand table, which still has his lifetime warranty and he taught me exactly how to clean it up and take care of it with great detail. He also suggested that I buy accessories elsewhere based on what I wanted. I may not every have to buy another patio set again from him because I believe his table will last but I hope others but from him lots!
Place rating: 5
Bellevue, WA
I love the furniture we got here and the price was perfect.
Only downside of here is the cushions are a rather expensive.
The people are very helpful and incredibly kind too
Place rating: 3
Mountain View, CA
I came here on a weekday and had very poor customer service. (Actually, one of its competitors referred me here because of excellent customer service so I was surprised. Not sure if the other place is playing a strategic mind game.) The showroom floor was pretty empty. The woman Marla was on the phone when I came in, so I proceeded to try the different furniture. When she was done, she came over and handed me the pricing sheet. After trying several pieces, I asked her about joinery technique, the dowels, and how it’s dried. She didn’t know. I asked her (in a friendly way!) how long she’s been working there, she seemed offended when she replied 5 years. (Whereas, in both Blue Sky and Terra Patio I encountered brand new sales associates, and either they opened explained they were new, did not know the answer but would get back to me, or ushered me to someone who would know the answer.) Sigh, I probably offended her because my experience just went downhill from there.
I haven’t yet decided where to buy my teak furniture. I’ll probably need to stop by on a Friday or weekend when Tom himself is here, so my questions can be answered.
Place rating: 5
Belmont, CA
Tom’s Outdoor Furniture offers great Teak Furniture at super reasonable prices. Their customer service can not be beat. I work for a school where we bought two outdoor tables a few years ago, and not having our records from a few years ago, was unsure how we were going to match what we had bought to purchase more tables and chairs. I sent Susie at Tom’s a photo of our table and chairs and she was able to match it perfectly, as well as pull up our old order from years ago. On top of this, the company gave us a nice discount for buying multiple tables and chairs for our campus.
They handled the delivery of our items and the delivery team was quick, friendly and very knowledgeable! I would highly recommend this local company. 5 stars for Tom’s! :)
Place rating: 5
San Carlos, CA
Superb service. Competitive pricing. High quality outdoor furniture with plethora of options. And they back it up with a lifetime guarantee.
I can speak volumes for the service that we received. Mary is a true customer advocate. She will not be happy until you are happy with your furniture. She spent inordinate amount of time helping me piece together an outdoor furniture collection. She went the extra mile in making sure it was delivered ahead of schedule. I also met Tom, and he is very nice gentlemen and helpful as well. Everyone I’ve worked with here has been super helpful.
Pricing is much better than some of the high end name brand outdoor furniture specialists. We were very close to buying Glouster from Pool Patio and More but they were more expensive, only provide manufacturer’s limited warranty and frankly they don’t seem to care much.
I highly recommed making Tom’s your first and only stop to purchasing outdoor furniture. Save yourself the time and hassle, these folks are A+.
Place rating: 5
Menlo Park, CA
We love our furniture that we purchased at Tom’s. We have added pieces over the years and appreciate the quality, service and wonderful selection. The staff is very knowledgeable and we appreciate the amazing level of service!
Place rating: 3
Burlingame, CA
I went to Tom’s to buy some quality furniture for my backyard, and I wasn’t disappointed. The quality of their furniture is top-​notch. Marla was super helpful, patient, and just plain nice. She had the perfect blend of answering our questions/​helping and leaving us alone to browse. Her explanations of the wood, the cushions, and how to care for all of it was super helpful.
When the furniture was delivered, the delivery guys were also kind, helpful, and fast.
So why only 3 stars? When I first walked in, the owner was sitting around talking to some of his friends and completely ignored me. Ironically, he was talking about the stock market and being a day-​trader had he at least said «hello» I would have butt in and gave him some tips that would have made him a pretty penny. Also, as my wife and I were mid-​conversation with Marla, the owner walked by and interrupted us to talk to Marla about lunch without an apology before or after his interruption.
Unfortunately, despite the great service from Marla and the quality of the furniture, the owner’s apathy results in 3-​stars.
Place rating: 3
Fremont, CA
Tom’s has some very nice teak furniture, but even the Labor Day weekend sale prices were pretty high. Perhaps teak furniture is just too expensive for us. However, we did find two very nice pots on sale for $ 10 each (they covered the sales tax because we paid in cash), so it was worth the trip.
Place rating: 5
Palo Alto, CA
After shopping around, we bought our outdoor set here in 2008. We were attracted by the apparent quality of the furniture compared to other places, and the sales staff were helpful without being pushy. They also promised support after the sale. Easy to say — would it come true?
Support #1: they linked us up with some great guys who sanded and re-​oiled our furniture after the sun had done its thing (as was expected for teak).
Support #2 (today): Our umbrella had faded over the years, and we called them to find out what could be done. They said «Bring it in and we’ll have a look.» So we did. 30 minutes later we walked out with a new cover for the umbrella — apparently there was a manufacturer’s defect in the material for our umbrella. Tom spotted this and personally made the exchange on the spot. No hassle, just helpfulness.
Wouldn’t it be great if all businesses were like Tom’s?