Cristallo Spa

The staff members were very welcoming and the environment was very relaxing! Amazing customer service and the best massage my husband and I have had in a long time! Thank you Francis! We look forward to coming here again in the future and I plan on doing a ladies night at some point too — next year before we renew our vows!

I went for a hot stone massage, facial and mani & pedi. She didn’t use any of the rocks edges during the massage, nor do the rocks between your toes and wrap the feet. Had much much better hot stone before. The facial, I had an experience that stung so much, my face was literally on fire. She fumbled to wash it off. I walked out of the room v red. She didn’t offer me a cold compress, till 45 min later when I asked for a cold towel. The manager came over way after the skin burning, didn’t introduce herself. Said something about my facial not going well. Nothing like, please contact us if you feel discomfort after you leave. Oh, no form was given to state I have sensitive skin. I have red marks on my entire chin and my forehead was tender to touch the day after. I called the next day, of course being upset. They offered me a free relaxing facial. Main point what do I do with the huge tender red spots on my face, I had to ask. She called back and gave advice to use the products they gave me. Didn’t end the call with we would like for you to come back and gave a great experience, let us know when you’d want a relaxing facial. Poor management skills for a service based business.

One of the best spa experiences i’ve had. Everything from the staff to the new facility was really great. I felt awesome after my massage that day and will be returning!