Been going here for over a year. All great people here and very helpful. From Dee at the Front Desk with helping me out with scheduling issues on my part, to Jane & Doc Kanwetz taking care of my teeth. Always leave here smiling and laughing.
Jon J.
Place rating: 5 Reno, NV
Dr. Kanwetz and her staff are not only among the best in Reno competence wise, but also one, if not the SWEETEST dentists office around.
Bethany A.
Place rating: 1 Reno, NV
I would like to write a positive review, because Dr. Kanwetz has excellent bedside manners. But I cannot because the billing is fraud. A few years ago I knew I was being let go from my work. I hastily called Dr. Kanwetz office to get in for an appointment. There were no openings with her, but the scheduler recommended I see Dr. Wright in the same building. So I did. Dr. Wright took 19 x-rays & a full exam. I asked why so many x-rays and it had something to do with the«Standard of care» & it had been 9 years since the last time. I asked if my insurance covered the bill and they said yes and my insurance, indeed, did cover it. 8 months later I make an appointment with Dr. Kanwetz and now I have zero insurance and ask the scheduler that I just want a cleaning, I have no insurance, how much will this cost me? I was told $ 70 so I scheduled the appointment. I got a bill for $ 152!!! The biller said that it would be below the«standard of care» if Kanwetz did not also give me an exam. The exam was necessary because Kanwetz saw me over a year ago, even though Dr. Wright did. I asked Stasha, the biller, to ask Kanwetz to reconsider the charge since I was originally told $ 70& I made sure before I went in of this price because I do not have dental insurnace, I am unemployed, and I have a newborn! Stasha called back saying that a cleaning would be $ 100 not $ 70. Kanwetz gave me a cleaning and an exam which was $ 152& told me I had to pay it in full. Period! It is sad because my hands are tied. If I only pay the amount negotiated before my appointment, I will still get sent to collections. They know it and I do. I can only write this complaint for other’s to be aware of the manipulation. It is the principle of this matter. I feel taken advantage of and apparently they do not care.