Five Step Carpet Care

5 Step has been awesome for us. We have had them out to clean our carpets a few times now and it’s been great. We have also referred them to our friends. They are slightly more expensive than the other company that we used to use, but it is well worth it!

Five Step Carpet Care does incredible work! They made our brown carpet white again and their process dries very quickly even in the winter! Thank you Five Step!

Cleaned my old apartment for a move out, the carpets look great. He was early and reasonably priced. Thanks so much!!!

Wes at Five Step carpet Care has been cleaning our carpets for about 2 years. We am so pleased with the service and care that Wes provides that we highly recommend him to all. Thanks Wes!

You just don’t get it until you get it. Wes and his Five-​Step-​Carpet-​Care gets it done and without the chemicals, without the residue, and without the wait… Yes, without the wait!!! His technique makes it so you don’t have to wait as long for the carpet (and padding) or upholstery to dry PLUS it’s safe. Go ahead, ask him to taste his own chemicals… he can because they’re food-​grade!!! Sorry Wes, I don’t they don’t taste great but it still won’t hurt. So, if you have pets, babies, people with allergies, you definitely want Wes and his five steps. We have him clean our office and chairs as often as we can. Thank you so much Wes for your hard work and fair prices!

The best carpet cleaner I have ever had. He was on time, even 5 minutes early. He explained everything, gave me a totally fair price, and then did exactly what I wanted. He never tried to upsell me. Afterward, there was no chemical smell, and the carpet looks great. I will definitely employ him again and recommend to all my friends. My friend had a discount service (We come 4 times and the 5^th time is free, they said) who simply never showed up and didn’t answer their phone. No bargain there!

Fantastic service and attention to detail– Vacuuming included in his very reasonable prices! Superb!

This is always the best carpet cleaning service! Always on time and goes above and beyond to be sure his customers are satisfied with his work. I have dogs… Enough said! He makes the carpets look brand new and smell extra fresh. Thanks again! You are always my recommendation and first call for all my carpet and tile needs!!!

I rented a Rug Doctor carpet cleaning machine 3 times in the past 18 months. Each time, I’ve also bought the Rug Doctor «oxy-​steam carpet cleaner», to a cost of $ 50+ poorer each time, and that is if I’ve returned the rental in the 24hr time-​frame.
My self-​cleaning process has gone something like this: go to the grocery store, wait in a line, pay for a rental, roll a machine to my car in the parking lot. Load it in the trunk, unload it at home, find lots of hair leftover in the machine, clean it out first, yuck. Put the cleaning solution in, add the hot water, and get wet! Seriously, I’d fill the reservoir with hot water and solution, while spilling some of the mixture on my clothes or feet or both. Roll the machine with some number of gallons of cleaning solution to the offending carpet. Turn on the machine and prepare for vibration city. 2 minutes later, the cleaning solution is gone. Repeat the steps starting at filling reservoir, getting wet, then restarting the cleaning where I left off. Maybe I’d finish a room with solution left over, and when that has happened, I’d then decided I should keep up the process with another room; after all, I rented the machine for 24 hours, so I may as well maximize my rental. Repeat, repeat, but oops, the cleaning solution runs out. Then during the next afternoon, I can still feel dampness in the ‘cleaned’ carpet, and I’m saying to myself, «oh shoot, I’ve got to get that machine returned before the 24hr time runs out». Which usually means an extra errand stop for the day.
Late Monday afternoon I realized I needed to clean the carpets in two bedrooms, and for one of the bedrooms, I had need to get it cleaned before Thursday. I contacted Wes at Five Step Carpet Care, asking if they had any openings on Tuesday or Wednesday. I heard back from Wes via email, then by phone, within the hour.
This company fit me in the next day (Tuesday). They arrived at the earlier part of what they committed to. Before they started the cleaning process, I was given a business card describing their 5-​step system, and was even more pleased when I learned they use non-​toxic and biodegradable chemicals. The two bedrooms, (which were cleared of most furniture), along with a strip of carpet in another bedroom that I requested after they arrived, took only around 30 — 40 minutes, and only cost me a few dollars more than my DIY sub-​standard process.
By the end of the day, the cleaned carpet was not looking soiled anymore, and it was dry. I never had this kind of result with a DIY process. Plus no worries with logistics for picking up, dropping off, buying chemicals, or making a mess of myself.