Whittlesea Checker Taxi

I’ve always had good service from Whittlesea taxi. I call the night before a trip and the cab is waiting outside exactly on schedule.

What a joke. My wife left her bag in the cab, and we didn’t notice for a few minutes. Called the company and was told «lost and found isn’t open until the morning, call back then». I have now called 4 times to be transferred to someone in «accounts payable» who has yet to answer the phone or call back after leaving 3 messages. Nice

worst taxi experience: walter is a crook says pay in advance ill pick u up later. he lies doesnt answer his phone and dont come back. this employee is a liablity to this company .lost out on $ 40. Hopefully people don’t take his rides anymore and he looses more. WATCH OUT FOR WALTER

I can’t believe how uncomfortable this driver made me feel. He kept telling me how pretty I was and not to be stuck up so I have a good time. Then he called me cheap for not giving him a high enough tip. So bad. He kept harassing me to give him cash because he didn’t want me to pay with a card. Gee I wonder why? Cab number 735.

This service was recommended by the ski resort in which we were staying. Steve was our assigned driver. He was nothing short of SPECTACULAR! He called to arrange our first meeting at the airport. He text me the day before our travel to confirm all information. He was waiting for us outside of baggage. He had cold water waiting for us and was in a vehicle that made me feel safe traveling at night up the mountain in a snow storm. He also picked up my nephew a few days later. We moved between 3 ski resorts. Steve transported us each time, stopping at premier photo spots. He provided interesting facts about the area as well as expert advice on skiing, food, as well as other activities. He was very friendly, considerate, and extremely reliable. You can tell he loves his job and works to ensure everyone he drives feels well cared for. Thank you Whittlesea Checker Taxi for hiring exceptional drivers like Steve!

My very Sick father had an appt. with his Cardiologist at 845 AM. We’d called the night before to inquire about their wheelchair taxis. We felt it would be the best alternative and less taxing on his heart. We were told to just call in the morning like a regular taxi. We called at 7:15 and were told it would be at the very least 45– 60 minutes, well that’s perfect so we ordered it. To our surprise 10 minutes later they arrive. We explained to him we weren’t ready. He told us he would
Reorder another. Needless to say he never did, so we called and they said we’d have to wait another half hour. Rude, unprofessional.

Had the misfortune of getting the same Whittlesea van & driver twice, the only two times I’ve needed a cab in Reno this summer. Gross gross gross. The cab was filthy the first time & hadn’t been cleaned inside a month later. Dog hair all over, dirty seats, smelled of cigarettes, driver looked like he hasn’t showered in a week & therefore fit my definition of Geezer. Horrible everything. Why aren’t the other Reno cabs listed on Unilocal?Doing that next…

Just wanted to update the name of the driver who was so very awesome and came to our rescue making sure Silly got into the cab, to the emergency vet and onto the gurney. Thank you Ethan. You were a bright light on that dark evening. You made a horrible event just a little better. RIP Silly.

If I could give a rating of no stars, I would. I called well in advance to be picked up for work. I made sure I had enough time to get there and arrive early. Not only was the cab late, but it arrived when I was supposed to already be at work. I arrived to work almost 20 minutes late. Not only that, but when paying with a card, you HAVE TO TIP. It doesn’t give you an option to not tip, it starts at 20% tips and goes up from there. I was already wildly dissatisfied AND late for work, now I’m forced to tip the company that made me late?! I didn’t want to pay at all because the service was so awful. Unfortunately, after arriving late, I had no choice but to tip this bozo 20%. I wish I could get my money back because this taxi service was far too late, unconcerned with my needs, and is asking for money for an awful job. Never will I ever go to them again. Especially after the taxi driver told me that he deals with people being late to work constantly. Maybe it’s because you were the ones that made them late.

Do not use this can company by charge a $ 3 fee for credit card. Ridiculous! Other cabs charge $ 0.75

I truly recommend walking, the bus, or getting in the drivers seat of your vehicle black out drunk and high as possible on meth, this will insure a much safer driving experience. Everytime these drivers hit the road they are putting you and your families lives at risk. AWFUL AWFUL HUMAN BEINGS!!!

As a lifelong resident of Northern Nevada, the only taxi service I use is Whittlesea. The cabs are clean and the drivers courteous.
Taking a taxi to an event in town beats fighting the crowds for parking and is the only way to go if you are enjoying adult beverages.
I have yet to have a bad experience with Whittlesea and will continue to give them my business.

The drivers are generally rude.
There is a reason why these cabs are nick-​named Wait –N– See. You call them & wait & hope they show up.
They will try & run the meter up any way they can.
Call another taxi.

I always have a bad experience on these cabs. The cars are dirty & the drivers have almost always tried to short me on change to increase their tip. I really try to avoid taking this cab company. They always get me where I’m going (sometimes i have to show them the way) so they get two stars. Otherwise, i recommend looking for alternative transportation sources.

Two stars only because the drivers are usually courteous and arrive on time. I’ve used this taxi service twice, and I will not use them again! This is the second time I used them just for a trip to the airport from Midtown. Both times they took me the long way. The first time this happened I didn’t say anything, as it was so early in teh morning I didn’t want to deal with it. When I noticed the driver taking me the long way on the most recent trip I asked «where are you going?» and he replied «the expressway. It’s the only way to go» and he went up Virginia to the 80 to the 395 to the airport exit, making this huge U. So, no. It isn’t the only way to go. He didn’t ask if I preferred going a different route. My cab fare ended up being 20 dollars. It should not have been a 20 dollar trip from Midtown. I’m using a different taxi service next time. Do not use this taxi service! They will take you the long way to get more money out of you!

This was the first time I used a taxi, and I had heard generally good things about Whittlesea, so I had them pick me up at 5:00am for a flight.
The driver arrived early, he was kind and humorous, and we chatted a little bit. The taxi had the odor of cigarettes but was clean otherwise. I thought the price was steep — we hadn’t even gone three blocks before the fare meter was already at $ 4.00 and climbing quickly.
I’m satisfied. I got to the airport quickly, had a pleasant ride, and enjoyed the driver. However, I think I might try a different taxi company the next time I need one just to see how Whittlesea compares.

We chose to use this Company based on the positive reviews we read about them. We booked them the evening before a 6:00 am flight to New York from Reno; gave them the time & location for pick up which was extremely easy as we parked our car @ my husband’s office & made arrangements to be picked up @ Homewood Suites. Whittlesea was a no show; we called & fortunately they had a driver close by who made the pick up so we weren’t late for our flight. I received a call the next morning from the driver that he was waiting to pick us up @ Homewood Suites as requested. When I told him he was A DAY LATE FOR THE PICK UP, his response was that his instructions clearly stated we were waiting for pick up that day. WHAT A DEPLORABLE WAY TO DO BUSINESS!!! We will NEVER rely on Whittlesea again for dependable airport pick up.

Didn’t even answer the phone.

I have been using Whittlesea for a few years now, and their service is exceptional. I won’t use any other cab service in town. Very reliable, and always on time. I highly recommend this company, they’re the best!

Out of all the cab companies in Reno, this seems to be the best. I had a nightmare incident with Yellow Cab when I first moved here a year ago — I’d Unilocal it, but they don’t appear to be listed here, unfortunately.
They keep your phone number in their system and are always good about verifying where you are at before being picked up.
I’ve never had a wait time greater than 10 minutes for one of their cabs to arrive.
Call Whittlesea first, and avoid Yellow Cab like the plague!