Flomaster Spa & Pool

We bought a house that came with an old hot tub that worked for a couple months before giving out. We called Ken after reading the other Unilocal reviews and also the not so great Unilocal reviews of service by bigger places like aquaquip. within 15 min of looking at our hot tub he was able to figure out what was working and what wasn’t. He got the parts within a few days and had it all installed within a couple hours. The parts are obviously expensive but his labor was reasonable and he was very knowledgeable about hot tubs and we did not feel like he was trying to sell us or replace stuff we didn’t need. Although overall more money we wanted to spend bc the previous owners really hadn’t maintained the parts, he has it working like new and it’s much cheaper than buying a new spa when he says the body of the spa is in pretty good condition! Would definitely recommend!

we recently bought a home with a ‘vintage’ hot tub (circa 1985). the heater/​pump unit was a rusted heap of junk. we got several quotes to get the spa up and running and contemplated tearing it out when ken offered a solution almost ¹⁄₃ less than anyone! once running he discovered some jets not working properly and many leaks in the original plumbing. he made several attempts at just fixing them and because parts were no longer available he retrofitted the entire spa. works great, he said he could bring that hot tub back to life and he did. good guy, sincere in making things right. thumbs up.

Ken was a pleasure to work with, very knowledgeable and fair. I purchased a new home with a 20 yr old hot tub that needed some diagnosing. After running some electrical tests Ken had me up and running that same day — he was even kind enough to take my call later that evening to answert some questions I had as I finished setting up the tub for use.
I highly recommed Flowmaste Spa & Pool Service! — it’s nice to know I have a knowledgeable, friendly and fair hot tub repair technician I can call oin in the future!

Thrilled to have found Ken.
We’d purchased a house with a hot tub. We have all of the paperwork and parts purchased for the tub. It was purchased in 1983 and has had the pump and heater replaced many years ago.
We had an impeller shear off of our hot tub pump. Phoned Ken, received a timely call back.
He correctly diagnosed the issue over the phone, informed me that he had the part in his truck. Quoted me the parts and labor over the phone. I was floored. Was totally prepared to get beat up by the sticker price of this repair. This wasn’t the case, I was giddy about how well this was working out.
Following the call, I was confident that my problem was soon to be resolved by quality work at a reasonable rate. He actually repaired the issue was going to replace the part not try to sell me a new pump. I couldn’t believe it.
He promptly visited my house to confirm the issue and even came by during the day so I didn’t have to take time off of work! Phoned me with the issue (correctly diagnosed over the phone) and left me an invoice!
I may not be happy about the next time we need to phone Flomaster but when we do, we won’t need to worry about price gouging or surprise expenses.
Originally found Flomaster on the Insider Pages when there weren’t a lot of options through Unilocal in our area so we knew we had to add him here.
There are deeper reviews on the other sites for a broader history.