Planet Fitness – Revere

I am loving the fact that recently a different manager came in and has been putting his employees to work to maintain cleanliness because for a while it was not so good. So keep that up! Other than that it can get pretty crowded in here so pick and choose your go time wisely. The ONE THING I really wish they had here was STAIR MASTERS!!! Please please please bring STAIR MASTERS to this location. And get rid of those completely unnecessary massage chairs.

I’ve been a member for over two years. Decided to take a break. Called and wanted to cancel. I was told you have to come in and cancel. Not once did they mention over the phone that if you didn’t cancel seven days in advance that you would get charged their annual fee. Mind you I already paid a full month, but as of 5÷30÷15 I was no longer allowed to go to the Planet Fitness in Revere. I called them to dispute the claim and they said there was nothing that could be done. I asked to speak to the owner, I was informed that they are not allowed to give out that information. I called the Planet Fitness headquarters and was given the same song and dance. I was also informed they can’t give out the owner’s information. I would never join any Planet Fitness. If you can’t contact anyone to dispute a claim then what kind of business does Planet Fitness run. You have an issue and you can’t talk to anyone. Just a bunch of franchise owners who doesn’t care about their customers. Luckily throughout my nursing career I hold a high level of service to my clients and I don’t treat them like customers. PLANET FITNESS of Revere you treat customers like a dime a dozen and you should be ashamed of charging your customers with fraudulent fees. How does someone cancel their membership on ⁵⁄₃₀ and can’t use your gym, but you can still charge them a fee in June, I call that fraudulent, unfair and poor customer service. I will be contacting the BBB.

I’ve travelled to many Planet Fitness gyms before. However this one ranked top 5 except the customer service was terrible. Get a Black Card for what if I am denied massage coins and time from staff during non-​peek hours.
A bunch of beautiful people though but waiting for machines can be annoying.

horrible customer service by nicole. not worth coming to receive bad service

Planet Fitness spa is no comparable for a huge steroidic muscle head beach bum losers. It’s only good for anyone who is fear their weight or doctor recommend. It’s more likely rehab for the old people. Ten dollar a month you will get a limiting access exempt tanning booth and moreover. Workers at the gym tread you like a stranger. You can’t just dress whatever you want to go in there, they will make you to leave to dress property in front of patrons embarrassment. This must be trained for a Hollywood wannabes. Ten dollars a month is a lot cheap but a huge crowd that you don’t have a room of your choice unless you find a specific time to enter less crowd. If you find a high cost gym with less crowd, it’s a lot better for a beach bums losers, not worth for anyone who is weight watcher freaks. I quit planet Fitness becuz of dress code and difficult to access to work out equipments. I do rather to pay more money to get me a lot less crowd and unlimited dress codes and better access to equipments. The lower cost gym the more mixing races capacity.
30 years experience Spa. MikDes

You’ve been warned. While this gym may be nice by Revere standards it is easier to leave the military than it is to leave this gym contract. They don’t let you cancel over the phone or via email. They will make you go to the post office to get a certified/​registered letter and mail it to them or drive down and cancel in person. Very bad customer service and extremely inconvenient. Obviously this is a business tactic to delay your cancellation while they collect more fees and dues.

Maybe the «teenage» staff knew EXACTLY what they were talking about, but you just didn’t understand what they were saying. My sister works at a cellphone store and i see older people come in all the time, ask a question, get an answer, but yet they do not understand and ask the same question in 5 different ways… Stop with the age discrimination. You sound ignorant and uneducated.

Cleanest planet fitness I’ve ever been to. The machines are a lot better than the one’s in Malden and Chelsea. Can be pretty crowded during peak AM & PM hours but still tolerable.

It’s $ 10 per month. As a cheap person who really just wants to use a treadmill three or four times a week, this is fine with me. They have treadmills, water, and a place to change and store my items in a locker, so it works for me.
My only complaint at the moment is I’m moving from Revere to Upstate NY and wanted to transfer my membership, but couldn’t do it online. But that’s been taken care of now, so it’s not that big of a deal.
I wanted to write this review just to digitally punch some reviewers in the face and point something out: not everybody who goes to the gym is a fitness freak. Some people like going to the gym to try to get in some decent shape, and they struggle with motivation. (I include myself in this crowd.)
I see many reviewers obnoxiously write, «Free pizza nights?! That’s so stupid!!!» And that’s all I hear about Planet Fitness.
Listen: You don’t have to eat the f***ing pizza. But many people like to reward themselves after a hearty workout. Some people NEED a reward once in a while to help keep them going. PF doesn’t have pizza every night – just once a week. It’s a nice gesture. How about you take the time to consider other people’s f***ing routines and shut the f*** up?
I like PF, what it stands for, and how cheap yet effective it is.

So I decided to join for the new years because i’m a fat bastard. With that in mind…
I like this place. I came in here hesitantly. I don’t usually like big chain gyms. I was greeted by a staff member named Mathew. Good guy overall. He showed me around and I have to say this place was spotless, smelled nice (didn’t have that overly sweaty pungent stench) and was bright and open. There were plenty of machines to go around and being a Thursday afternoon. it was surprisingly dead which I like.
I got a tour of the black room. being an Asian male who has been to the desert a few times. I can tell you that I don’t need a tan so it’s pretty much useless to me. The parking lot is huge and in a secluded area which is great because you don’t have to share it with other establishments in close proximity.
So Monday through Friday, they’re open 24 hours a day which is awesome seeing as though I’m a night owl and am more active at night. This is just a preliminary review about first impressions. I will update if something changes after I begin using the facilities.

Although they try to push out us heavy lifters, this is one of the better PFs I’ve been to. Very clean and modern.

Great gym, been going every afternoon 5 days a week now and its a nice place. The staff is normally pleasant and its clean and well run.

I love this gym! It’s well kept/​maintained, great customer service, and it has a nice working out environment. Every time I’m there I see their employees cleaning and making sure everything is in stock which goes to show that management cares for their facility’s cleanliness and their customers. Compared to other PF’s this one is the best in the area!

I love this location! Clean, bright, large, cool to the touch.
I’ve been coming for about a month now in the mornings and have not had to wait for a machine of any kind yet. The temperature is nice and cool but not cold and definitely not hot like the East Boston location.
Everything about this place is brand new and I hope it stays this way. I do love their water massage beds, but I wish we could get them in 10 min increments instead of 5. Understandable that there could be a line, but this massage bed is really best enjoyed for a longer period of time.
My hood is a bit farther away from this location than East Boston, but this location is far superior.
Of course, just like any other gym you will run into the same old meat heads… here is what I’ve gathered so far:
1. 2 «straight» guys admiring each other’s bodies. These two will only travel as a couple and will tie up machines for longer than what should be allowed.
2. 3 «straight» guys admiring each other’s bodies. See above.
3. The occasional self admirer, watches their muscles flex as they lift in the vicinity of 20 lbs

How I miss my cheap, clean and cool gym! It’s in a great location, it has one of those fancy new water fountains that make it easy to fill up water bottles. Theres never a wait for machines. And best of all, it doesn’t smell gross. (Sure it smells a little like sweat and cleaning supplies, but it’s a gym– what can you do?)

The gym itself is nice and clean, but policy sucks. I am a member there and my wife, who is a member at work out world in Saugus, is thinking about switching and wanted to come check it out with me. So we go in and I tell the girl at the desk and she says she will need a day pass. OK how much, $ 5– $ 10 dollars? NO $ 20 dollars for her a check out a gym that she might want to switch to. Really unnecessary for someone to work out for an hour.

Only went one time so far, The equipment is state of the art. Sergio the traniner, is the best and so helpful. I have been a member of several other gyms and they were not very helpfull. I will keep you posted since I only been just the one time, New Guy

Brand spankin new Planet Fitness… and I am absolutely in LOVE with it! Aside from everything being new, the layout is awesome, the ginormous fans they have are amazing, and the massage beds are heavenly. My only two gripes with this place are it is staffed (for the most part) with teenage kids who don’t know anything about anything! I had a question about switching locations and I couldn’t get a straight answer, I also had questions about the massage bed and was told not to touch the screen (WRONG…DO touch the screen, as it’s the only way to customize the experience). Also, their «stretching» area seems like an after thought. It’s tucked away in the corner of the gym with no mirrors and a weird stretching contraption that takes up a good portion of the already limited area. Aside from these minor flukes, it’s a great gym for the price.

So… I went to this gym today as I am a member of Planet Fitness and the ONLY reason I am not giving this location 5 stars is because of the front desk staff.
First off, this location is brand new. So everything is super clean. The set up is great and the locker rooms are very nice. I enjoyed working out here… but a few things stood out to me.
When I first walked in and handed one front desk girl my key tag she was like «Oh, you’re not from here… sign this please» and handed me a clip board. I know that because this location is not my «home» gym that I need to sign in. That’s fine… but cant you be a little more friendly about it?
After working out I decided to go tanning. I signed in at the front desk and a girl that had eye liner caked out to the sides of her face like Cleopatra asked me how long I would like to go in for. After informing her how many minutes I wanted to tan she asked to see my goggles. I don’t own a pair and told her I don’t have any. She explained that I needed protective eye-​wear and they cant let me go tanning without it. I said ok, went and got my wallet and bought a pair of the goggles… This did not piss me off, because I am sure she was just following procedure. HOWEVER, what DID piss me off was the fact that when I had come back with my wallet to purchase the goggles she allowed three people to go tanning and did not ask any of them where their goggles were. Also, none of them had any! So, she singled me out, made me buy a pair, but everyone else can walk in with no issues. If this is policy, then you need to ask EVERYONE EVERY TIME they go tanning.
After this I continue into the tanning room and proceed to get undressed and begin rubbing lotion on myself. The booth automatically starts thus making me lose about a minute of my tanning time because I was still putting on lotion. Normally, the staff puts the timer on and when you enter the booth you hit a start button.
Anyways, this was my only problem. I would just have preferred a little more professionalism on the front desks part. Otherwise, the gym is great and I like the new location.

Was in the market to join a gym and we had searched all over to find the «right» gym… Well we went here right when they opened and we got great service, actually we called first & were given soo much information and walked through all that they do…
The place is huge & soo new… There is tanning there, there are soo many classes & instructors… 24 Hours… Hello what other gym is 24 hours… I mean really… (Except Sun Night)…
There are people to help & they claim to be the judgment free zone… We will see how bad or good it gets as Ive been a member longer… As of now, Im happy!
I do have to say that maybe its because they are newly opened, but some people there arent the brightest students in class…