Warming Hut Ski & Board Shop

Friendly staff, small selection, but we’re in Dallas. So, let’s be realistic here. At least they carry neversummer snowboards now.
If you’re coming during the week after being off work, be sure to call ahead of time. They’ll close early if it’s not busy.

Being from Colorado Springs, CO. I had high hopes for this place. Unfortunately they don’t know anything about their products (at least the sales associate I spoke with). I went in for a neck gator. (Fleece thing that goes around your neck that you can pull up around your face if necessary) they had no idea what I was talking about. Ended up having to go to cabelas to get the item.

I went all over town looking for gear for my Colorado ski trip. I checked out REI, Sports Authority and Sun & Ski, in addition to Warming Hut. Although Warming Hut isn’t the biggest store with the widest selection, they do have the best quality selection and by far the best customer service. I was the only customer in there, so I got plenty of help. The man helping me was very knowledgeable. At one point, he even suggested a few other stores that I could check out. I ended up buying a pair of snowboard pants, some gloves, and a few other small things. I am in the email list, so I get emails about sales and got 30% off my pants and the gloves were discounted as well. Great place! Definitely worth checking out if you have any snow or water sport gear needs.

Saw an ad for this place a while back (like ’07) and I figured I’d check it out. Since then I have probably spent $ 10,000 in this place. Everyone knows my name, remembers what I have bought or what I was interested in, and have helped me out with warranty issues without me even asking.
My GoPro housing broke on a ski trip and I called Edith to just order me a new one. She called the warranty department and got them to send me a new housing for free!
That’s just one example of outstanding customer service.
They rearrange the store depending on the season and always have the newest and top of the line stuff ready to go. Of course, they heavily discount last years gear so you can always get out of there extremely happy and under budget if thats your thing.
Stuff I have bought there:
3x wakeboards
2x wake surfers
4x wakeboard ropes/​handles
2x vests
3x sets of snowboard clothing
2x snowboards
1 set of skis/​boots/​bindings
2 sets of goggles
3 pair of Oakley glasses
2 GoPro’s
1 Contour
I’m sure there is tons more.
I live nearly two hours away and STILL prefer this place. Absolutely 5 stars!

The Warming Hut is a great little snow sports shop nestled into a corner of my neighborhood here in Richardson. Great selection, friendly/​knowledgable staff, and was easy to slip in on my way home from work.
They also seemed to have a selection of summery stuff. Didn’t spend any time on that side of the shop, since it’s November.

This little hut is 1^st Class! I bought some ski boots last year that hurt like h3ll– thought they were going to snap my shin bones in two. Called them up and they said they have a performance guarantee so I was able to change them out and get custom boots with custom shells made for me. I paid just the difference from my previous boots and the custom boots. There was no hassle and they were extremely attentive. Thanks to them I had the best ski trip in like 6 years.