Chris & Charlies Auto Repair

I recently took my 2012 Jeep Grand Cherokee for for a complete diagnostic review and the owner Chris took great care of me and my truck. Service was terrific, prices were very competitive. These guys really know what they are doing. My truck is running like it just came off the showroom floor. I have to say these guys have proven to me to be reliable and trustworthy! I will be returning in the future for all my auto needs.

Short interaction with them, but totally not worth even going.
Called to see if they did trans flushes and if I could be given a quote, gyy says he cnt give a quote over the phone and that he has to check it. (OK understandable makes sense)
Therefore I ask if I can stop by to get it checked. Aside from the snotty laugh I got, Im told I have to drop off my car for when he can assess the transmission and then go on from there. Which kinda makes sense… if it wasnt for the fact that Im told It’ll cost me $ 45 to leave the car with them… wait what???
So im forced to leave my car with you and have to pay $ 45 alone just to wait in line for you to check my car… He left me speechless.
I guess you need an appointment set months in advance lol.
So make sure you ask questions before you get charged for dumb things… before they even get to work on your car.
Hence, you lost a customer with close to $ 1000 worth of work looking to be done… just by a 2 min phone call.
Thanx

Chris and Charlie’s auto mechanic shop is the place to go in queens
Chris the owner is personable and always takes care of you
His prices are top notch and his service is impeccable
I’ve been frequenting Chris for the last 10 years it’s a family shop his brother Rob works there both are top notch mechanics
If you need your car fixed in Queens I’d stop by Chris and Charlie’s